Technical Support Agent Jobs in Missouri

INTRODUCTION

This position provides ongoing operational and technical support of the Computerized Maintenance Management System (CMMS) operation across assigned client accounts and provides technical oversight of applicable reporting systems and processes.

The position has responsibility for continuous improvement, data query and validation, reporting functions, and operational training on applications associated with CMMS operations. Routinely interacts and collaborates with multiple departments including engineering, project management, and operations personnel to support other technology applications and data management.

You’ll work out of our St. Louis, MO location on a Hybrid work schedule.

MUST HAVE:

• Associate's degree or equivalent work experience
• Previous experience or understanding of inventory management
• Utilizes strong, extensive knowledge of Microsoft Excel (pivot tables, VLOOKUP, data connections, graphing, conditional formatting, formulas, and VBA Macros)
• Self-Motivation, Problem Solving, Multi-tasking
• Excellent team and communication skills
• An ability to exercise independent judgment

WE VALUE:

• Microsoft Office suite including MS Excel/Access/Word/PowerPoint/Outlook/Visio
• 1-3 years of Reliability Engineering experience
• Ability to problem solve and troubleshoot engineering related matters in a fast-paced environment
• Develop and maintain strong working relationships with key clients, vendors and staff
• Advance ability to research between different applications
• Advance ability to manage multiple tasks with shifting priorities
• Strong sense of responsibility, accountability and self-discipline
• Familiar with SQL and Oracle EB

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posted: June 16, 2026

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

THE BUSINESS UNIT

Honeywell’s Intelligent Automation (IA) Strategic Business Group focuses on delivering innovative automation, control, and software solutions that enhance operational efficiency and safety for customers worldwide. IA integrates advanced technologies and domain expertise to provide scalable and sustainable solutions across diverse industries, driving digital transformation and operational excellence.

KEY RESPONSIBILITIES:

• Responsible for setup, automation, and optimization of reports utilized for trending and operational KPIs
• Communicates with customers, both internal and external, on needs and issues related to CMMS
• Implements database customizations for new customers and projects
• Performs new customer system implementations, data entry, asset records, and setup of all associated areas including preventative maintenance scheduling and setup of inventory stockrooms
• Coordinates workload optimization including proper work order entry, optimization of asset records, preventative maintenance procedures and schedules, and optimization of reporting features for quick and easy lookup of history and trends
• Provides training both internal and external on proper data entry specific to application functionality and features
• Recommends policies and procedures for best practices with use of CMMS

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.