Technical Support Associate Jobs in Albuquerque, NM
Technical Support Associate jobs in Albuquerque are concentrated in the Uptown corridor, the Kirtland Air Force Base adjacent tech belt, and the Journal Center business park, with strong demand from government contractors, healthcare IT, and telecommunications firms. Employers hiring right now include Sandia National Laboratories, City of Albuquerque, and University of New Mexico. Scan the live roles below and apply to whichever ones fit.
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What Your Job Will Be Like
We are seeking a Year-Round Technical Undergraduate Intern to join our dynamic team! As a student intern on the Security Information Systems team, you will play an important role assisting in the software planning, configuration, and testing processes for our team.
On any given day, you may be called on to:
- Support Safeguards & Security in their efforts to protect people, information, facilities, and materials to enable Sandia's nation security mission.
- Assist in the software planning, design, configuration, development, and testing processes
- Work on a dynamic team contributing to software development projects based on project needs
- Support Sandia's mission by improving operations, offering innovative solutions, and managing risk for corporate activities
- Partner and learn from senior team members about Sandia's Enterprise System software development methodology
The selected applicant can work a combination of onsite and offsite work. The selected applicant must live within a reasonable distance for commuting to the assigned work location when necessary.
Salary Range
At Sandia, we value the important work done by our interns and its contribution to National Security. Because of this, our interns earn competitive pay rates. Our pay structure is based on earned credit hours, classification, and degree level. Your pay rate will be determined during the hire process and included in your offer package. You can view the Intern Pay Rate chart here.
Qualifications We Require
You bring the confidence and skills to be eligible for the job by meeting these minimum requirements:
- Currently attending and enrolled full time in a related accredited undergraduate program
- Minimum cumulative GPA of 3.0/4.0
- Ability to work up to 25 hours per week during the academic year, and up to 40 hours per week during the summer
- Ability to secure and maintain a U.S. security clearance which requires U.S. citizenship
Note: If you have not earned a HS diploma or equivalent, please apply to a high school intern position.
Qualifications We Desire
- Pursuing a Bachelor's degree in Information Technology, Management Information Systems, Computer Science, and/or related field
- Experience developing web applications using Angular Material, HTML, and JQuery, with familiarity in managing deployments on IIS and Azure Stack infrastructure.
- Ability to communicate well with management, customers and IT partners
- Knowledge of/experience with software development languages (e.g., SQL, .NET, Javascript frameworks)
- Knowledge of Agile software development processes and tools
- Action oriented and produces results ability to accomplish tasks within required timeframes
- Leadership accepts responsibility and accountability
- Planning and scheduling work is planned properly, scheduled effectively, and accomplished efficiently
- Quality output meets/exceeds standards, is accurate and complete
- Team work works collaboratively focusing on team needs, provides recognition, is open and supportive
- Flexibility accepts change and is open to and supportive of innovative ideas and methods
Posting Duration
This posting will be open for application submissions for a minimum of three (3) calendar days, including the 'posting date'. Sandia reserves the right to extend the posting date at any time.
About Our Team
Security Information Systems serves Sandia by providing agile, integrated, process-based IT solutions that enable our Security Management customers to achieve their business objectives and regulatory requirements effectively and efficiently. We optimize information systems at the enterprise level through process and technology consolidation, simplification and standardization and in doing so, help our customers satisfy their needs, enhance their ability to perform their mission, and ultimately transform their business operations.
About Sandia
Sandia National Laboratories is the nation’s premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:
- Challenging work with amazing impact that contributes to security, peace, and freedom worldwide
- Extraordinary co-workers
- Some of the best tools, equipment, and research facilities in the world
- Career advancement and enrichment opportunities
- Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)
- Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*
World-changing technologies. Life-changing careers. Learn more about Sandia at: http://www.sandia.gov
These benefits vary by job classification.
Security Clearance
Sandia is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.
Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment.
EEO
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.
NNSA Requirements for MedPEDs
If you have a Medical Portable Electronic Device (MedPED), such as a pacemaker, defibrillator, drug-releasing pump, hearing aids, or diagnostic equipment and other equipment for measuring, monitoring, and recording body functions such as heartbeat and brain waves, if employed by Sandia National Laboratories you may be required to comply with NNSA security requirements for MedPEDs.
If you have a MedPED and you are selected for an on-site interview at Sandia National Laboratories, there may be additional steps necessary to ensure compliance with NNSA security requirements prior to the interview date.
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Who's Hiring



Top Industries Hiring
- Education
- Healthcare & Medical Services
- Consulting & Professional Services
Technical Support Associate Jobs in Albuquerque: Frequently Asked Questions
How do I get a technical support associate job in Albuquerque?
Target Albuquerque's highest-density hiring pockets first: government IT contractors near Kirtland Air Force Base, the healthcare systems clustered in the University of New Mexico area, and the telecom and managed service providers operating out of Journal Center. Candidates who can demonstrate CompTIA A+ or equivalent certifications, hands-on ticketing system experience, and bilingual Spanish-English ability stand out in this specific market, where a significant portion of end users are Spanish-speaking.
Which companies hire technical support associates in Albuquerque?
Albuquerque technical support associate roles are posted by Sandia National Laboratories, City of Albuquerque, and University of New Mexico and others right now, based on current listings on Migrate Mate as of July 2026. The hiring mix in Albuquerque skews toward defense-adjacent IT contractors, regional healthcare networks, and local managed service providers that support mid-size businesses across the metro.
Are there remote technical support associate jobs in Albuquerque?
Yes, though availability depends heavily on the role's hands-on requirements, with purely remote options more common for Tier 1 help desk and software support than for hardware or on-site infrastructure work. About 58% of technical support associate openings tied to Albuquerque are remote or hybrid as of July 2026, with Albuquerque's telecom and SaaS employer segment driving most of those flexible postings.
How can I get a technical support associate job in Albuquerque with little or no experience?
The most realistic entry path in Albuquerque is through managed service providers and IT staffing firms that regularly hire for Level 1 help desk roles and provide on-the-job training. Central New Mexico Community College offers IT support programs that local employers recognize, and UNM's IT department occasionally posts student and entry-level roles. Volunteering for a campus IT lab or doing a short CompTIA A+ prep course before applying meaningfully improves callbacks from Albuquerque hiring managers.
Which industries hire the most technical support associates in Albuquerque?
Albuquerque technical support associate roles concentrate in Education, Healthcare & Medical Services, and Consulting & Professional Services, based on current listings on Migrate Mate as of July 2026. Albuquerque's heavy presence of federal contractors at Sandia National Laboratories, Kirtland Air Force Base, and the surrounding defense ecosystem drives outsized demand for cleared and clearance-eligible support technicians compared to similarly sized cities.
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