Senior Level User Experience Consultant Jobs
Senior level user experience consultant jobs place experienced practitioners in charge of research strategy, design systems, and the cross-functional teams and projects that deliver measurable outcomes for clients and organizations. Openings are concentrated across Technology & Software and Banking & Financial Services, with 0% remote or hybrid availability, and employers like Collabera, HAN Staffing, and State Street hiring at this level now.
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Lead UX Designer
Duties and Responsibilities:
- Lead UX strategy and design activities for the OIT program and related applications.
- Support the Launchpad process, including development of user-centered requirements, UX artifacts, workflows, and supporting documentation.
- Conduct user research, stakeholder interviews, workshops, and usability assessments to understand user needs and pain points.
- Develop user journeys, personas, process flows, information architecture, wireframes, prototypes, and high-fidelity designs.
- Translate business and technical requirements into intuitive, accessible, and user-centered experiences.
- Facilitate design sessions with business users and technical teams to validate proposed solutions.
- Establish UX design standards and patterns that can be consistently applied across DGS applications.
- Ensure designs comply with ADA/accessibility requirements and applicable State of Maryland standards.
- Collaborate with product owners, business analysts, developers, architects, and project managers throughout the product lifecycle.
- Review vendor and implementation-partner deliverables to ensure UX requirements and design standards are met.
- Provide UX input into product roadmaps, solution decisions, enhancements, and prioritization.
- Identify usability risks and recommend improvements before solutions move into development or production.
- Maintain UX documentation and design artifacts as a central source of truth.
- Support user acceptance testing and incorporate user feedback into iterative design improvements.
- Ensure UX decisions are based on measurable user and business outcomes rather than technology alone.
- Provide knowledge transfer and continuity as external UX resources transition off the project.
Education and Years of Experience:
Bachelor's degree in UX Design, Human-Computer Interaction, Interaction Design, Information Architecture, Computer Science, or a related field. 8+ years of experience in UX/UI design, product design, or a related discipline.
Required Qualifications:
- Bachelor's degree in UX Design, Human-Computer Interaction, Interaction Design, Information Architecture, Computer Science, or a related field.
- 8+ years of experience in UX/UI design, product design, or a related discipline.
- Experience leading UX design activities for large-scale enterprise or government applications.
- Strong experience with user research, journey mapping, wireframing, prototyping, and usability testing.
- Experience working in Agile/product-development environments.
- Strong understanding of accessibility and user-centered design principles.
- Experience collaborating with business stakeholders, technical teams, vendors, and senior leadership.
- Strong communication, facilitation, and presentation skills.
- Ability to translate complex business processes into simple and intuitive user experiences.
Preferred Qualifications:
- Delivery management experience
- Experience with government, ERP, or other enterprise systems.
- Experience with State of Maryland or other public-sector IT projects.
- Experience with design tools such as Figma, Adobe XD, Sketch, or equivalent.
- Experience establishing UX standards/design systems for enterprise applications.
- Experience working with accessibility standards such as WCAG and ADA compliance.
Core Competencies
The UX Design Lead will be expected to produce and maintain:
- User personas and stakeholder profiles
- Current-state and future-state user journey maps
- User flows and process maps
- Wireframes and prototypes
- High-fidelity UI designs
- Usability testing plans and findings
- UX requirements and acceptance criteria
- Accessibility assessments
- UX/design standards and patterns
- Launchpad UX documentation
- Design decision documentation
- User research and feedback summaries
- UX recommendations for future product enhancements
Location: Baltimore, MD (Onsite) only Locals
Lead UX Designer
Duties and Responsibilities:
- Lead UX strategy and design activities for the OIT program and related applications.
- Support the Launchpad process, including development of user-centered requirements, UX artifacts, workflows, and supporting documentation.
- Conduct user research, stakeholder interviews, workshops, and usability assessments to understand user needs and pain points.
- Develop user journeys, personas, process flows, information architecture, wireframes, prototypes, and high-fidelity designs.
- Translate business and technical requirements into intuitive, accessible, and user-centered experiences.
- Facilitate design sessions with business users and technical teams to validate proposed solutions.
- Establish UX design standards and patterns that can be consistently applied across DGS applications.
- Ensure designs comply with ADA/accessibility requirements and applicable State of Maryland standards.
- Collaborate with product owners, business analysts, developers, architects, and project managers throughout the product lifecycle.
- Review vendor and implementation-partner deliverables to ensure UX requirements and design standards are met.
- Provide UX input into product roadmaps, solution decisions, enhancements, and prioritization.
- Identify usability risks and recommend improvements before solutions move into development or production.
- Maintain UX documentation and design artifacts as a central source of truth.
- Support user acceptance testing and incorporate user feedback into iterative design improvements.
- Ensure UX decisions are based on measurable user and business outcomes rather than technology alone.
- Provide knowledge transfer and continuity as external UX resources transition off the project.
Education and Years of Experience:
Bachelor's degree in UX Design, Human-Computer Interaction, Interaction Design, Information Architecture, Computer Science, or a related field. 8+ years of experience in UX/UI design, product design, or a related discipline.
Required Qualifications:
- Bachelor's degree in UX Design, Human-Computer Interaction, Interaction Design, Information Architecture, Computer Science, or a related field.
- 8+ years of experience in UX/UI design, product design, or a related discipline.
- Experience leading UX design activities for large-scale enterprise or government applications.
- Strong experience with user research, journey mapping, wireframing, prototyping, and usability testing.
- Experience working in Agile/product-development environments.
- Strong understanding of accessibility and user-centered design principles.
- Experience collaborating with business stakeholders, technical teams, vendors, and senior leadership.
- Strong communication, facilitation, and presentation skills.
- Ability to translate complex business processes into simple and intuitive user experiences.
Preferred Qualifications:
- Delivery management experience
- Experience with government, ERP, or other enterprise systems.
- Experience with State of Maryland or other public-sector IT projects.
- Experience with design tools such as Figma, Adobe XD, Sketch, or equivalent.
- Experience establishing UX standards/design systems for enterprise applications.
- Experience working with accessibility standards such as WCAG and ADA compliance.
Core Competencies
The UX Design Lead will be expected to produce and maintain:
- User personas and stakeholder profiles
- Current-state and future-state user journey maps
- User flows and process maps
- Wireframes and prototypes
- High-fidelity UI designs
- Usability testing plans and findings
- UX requirements and acceptance criteria
- Accessibility assessments
- UX/design standards and patterns
- Launchpad UX documentation
- Design decision documentation
- User research and feedback summaries
- UX recommendations for future product enhancements
Location: Baltimore, MD (Onsite) only Locals
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- Technology & Software
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Senior Level User Experience Consultant Jobs: Frequently Asked Questions
How do I get a senior level user experience consultant job?
Employers hiring at the senior level look for candidates who can own a UX workstream end to end, from research scoping through final delivery, without day-to-day oversight. What gives candidates an edge is a portfolio that demonstrates strategic impact, not just polished screens. Showing that your design decisions moved a business metric, reduced support volume, or increased adoption is far more compelling than process documentation alone. Experience presenting recommendations to executive stakeholders and aligning cross-functional partners also separates senior candidates from mid-level ones.
Which companies hire senior level user experience consultants?
Companies hiring senior level user experience consultants right now include Collabera, HAN Staffing, and State Street, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from professional services firms, enterprise technology companies, and large organizations running internal design practices that need consultants who can operate independently and guide junior team members.
Are there remote senior level user experience consultant jobs?
Yes, remote and hybrid availability is strong at the senior level, partly because experienced consultants are trusted to manage client relationships and deliverables without being on site every day. About 0% of senior level user experience consultant openings are remote or hybrid as of November 2026, though some roles that involve embedded client work or design sprint facilitation still require periodic on-site presence.
What makes a user experience consultant role senior level?
Senior level roles are defined by scope and ownership. You are expected to set the research or design direction for a project, make consequential decisions without escalating every question, and take accountability for the quality of the final output. Senior consultants also mentor junior and mid-level colleagues, contribute to pitches or proposals, and often manage client relationships directly. The difference from mid-level is less about tool proficiency and more about judgment, autonomy, and the ability to shape strategy rather than execute someone else's plan.
Which industries hire the most senior level user experience consultants?
Senior level user experience consultant roles concentrate in Technology & Software and Banking & Financial Services, based on current listings on Migrate Mate as of November 2026. These sectors tend to drive hiring at this level because they run complex digital products or client-facing services where mature UX leadership directly affects business outcomes, customer retention, and competitive differentiation.