Senior Level User Experience Specialist Jobs
Senior level user experience specialist jobs put experienced practitioners in charge of research strategy, design systems, and the cross-functional teams and product decisions that shape user outcomes. Openings are concentrated across Technology & Software and Banking & Financial Services, with a mix of on-site, hybrid, and remote positions, and employers like Collabera, HAN Staffing, and State Street hiring at this level now.
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Lead UX Designer
Duties and Responsibilities:
- Lead UX strategy and design activities for the OIT program and related applications.
- Support the Launchpad process, including development of user-centered requirements, UX artifacts, workflows, and supporting documentation.
- Conduct user research, stakeholder interviews, workshops, and usability assessments to understand user needs and pain points.
- Develop user journeys, personas, process flows, information architecture, wireframes, prototypes, and high-fidelity designs.
- Translate business and technical requirements into intuitive, accessible, and user-centered experiences.
- Facilitate design sessions with business users and technical teams to validate proposed solutions.
- Establish UX design standards and patterns that can be consistently applied across DGS applications.
- Ensure designs comply with ADA/accessibility requirements and applicable State of Maryland standards.
- Collaborate with product owners, business analysts, developers, architects, and project managers throughout the product lifecycle.
- Review vendor and implementation-partner deliverables to ensure UX requirements and design standards are met.
- Provide UX input into product roadmaps, solution decisions, enhancements, and prioritization.
- Identify usability risks and recommend improvements before solutions move into development or production.
- Maintain UX documentation and design artifacts as a central source of truth.
- Support user acceptance testing and incorporate user feedback into iterative design improvements.
- Ensure UX decisions are based on measurable user and business outcomes rather than technology alone.
- Provide knowledge transfer and continuity as external UX resources transition off the project.
Education and Years of Experience:
Bachelor's degree in UX Design, Human-Computer Interaction, Interaction Design, Information Architecture, Computer Science, or a related field. 8+ years of experience in UX/UI design, product design, or a related discipline.
Required Qualifications:
- Bachelor's degree in UX Design, Human-Computer Interaction, Interaction Design, Information Architecture, Computer Science, or a related field.
- 8+ years of experience in UX/UI design, product design, or a related discipline.
- Experience leading UX design activities for large-scale enterprise or government applications.
- Strong experience with user research, journey mapping, wireframing, prototyping, and usability testing.
- Experience working in Agile/product-development environments.
- Strong understanding of accessibility and user-centered design principles.
- Experience collaborating with business stakeholders, technical teams, vendors, and senior leadership.
- Strong communication, facilitation, and presentation skills.
- Ability to translate complex business processes into simple and intuitive user experiences.
Preferred Qualifications:
- Delivery management experience
- Experience with government, ERP, or other enterprise systems.
- Experience with State of Maryland or other public-sector IT projects.
- Experience with design tools such as Figma, Adobe XD, Sketch, or equivalent.
- Experience establishing UX standards/design systems for enterprise applications.
- Experience working with accessibility standards such as WCAG and ADA compliance.
Core Competencies
The UX Design Lead will be expected to produce and maintain:
- User personas and stakeholder profiles
- Current-state and future-state user journey maps
- User flows and process maps
- Wireframes and prototypes
- High-fidelity UI designs
- Usability testing plans and findings
- UX requirements and acceptance criteria
- Accessibility assessments
- UX/design standards and patterns
- Launchpad UX documentation
- Design decision documentation
- User research and feedback summaries
- UX recommendations for future product enhancements
Location: Baltimore, MD (Onsite) only Locals
Lead UX Designer
Duties and Responsibilities:
- Lead UX strategy and design activities for the OIT program and related applications.
- Support the Launchpad process, including development of user-centered requirements, UX artifacts, workflows, and supporting documentation.
- Conduct user research, stakeholder interviews, workshops, and usability assessments to understand user needs and pain points.
- Develop user journeys, personas, process flows, information architecture, wireframes, prototypes, and high-fidelity designs.
- Translate business and technical requirements into intuitive, accessible, and user-centered experiences.
- Facilitate design sessions with business users and technical teams to validate proposed solutions.
- Establish UX design standards and patterns that can be consistently applied across DGS applications.
- Ensure designs comply with ADA/accessibility requirements and applicable State of Maryland standards.
- Collaborate with product owners, business analysts, developers, architects, and project managers throughout the product lifecycle.
- Review vendor and implementation-partner deliverables to ensure UX requirements and design standards are met.
- Provide UX input into product roadmaps, solution decisions, enhancements, and prioritization.
- Identify usability risks and recommend improvements before solutions move into development or production.
- Maintain UX documentation and design artifacts as a central source of truth.
- Support user acceptance testing and incorporate user feedback into iterative design improvements.
- Ensure UX decisions are based on measurable user and business outcomes rather than technology alone.
- Provide knowledge transfer and continuity as external UX resources transition off the project.
Education and Years of Experience:
Bachelor's degree in UX Design, Human-Computer Interaction, Interaction Design, Information Architecture, Computer Science, or a related field. 8+ years of experience in UX/UI design, product design, or a related discipline.
Required Qualifications:
- Bachelor's degree in UX Design, Human-Computer Interaction, Interaction Design, Information Architecture, Computer Science, or a related field.
- 8+ years of experience in UX/UI design, product design, or a related discipline.
- Experience leading UX design activities for large-scale enterprise or government applications.
- Strong experience with user research, journey mapping, wireframing, prototyping, and usability testing.
- Experience working in Agile/product-development environments.
- Strong understanding of accessibility and user-centered design principles.
- Experience collaborating with business stakeholders, technical teams, vendors, and senior leadership.
- Strong communication, facilitation, and presentation skills.
- Ability to translate complex business processes into simple and intuitive user experiences.
Preferred Qualifications:
- Delivery management experience
- Experience with government, ERP, or other enterprise systems.
- Experience with State of Maryland or other public-sector IT projects.
- Experience with design tools such as Figma, Adobe XD, Sketch, or equivalent.
- Experience establishing UX standards/design systems for enterprise applications.
- Experience working with accessibility standards such as WCAG and ADA compliance.
Core Competencies
The UX Design Lead will be expected to produce and maintain:
- User personas and stakeholder profiles
- Current-state and future-state user journey maps
- User flows and process maps
- Wireframes and prototypes
- High-fidelity UI designs
- Usability testing plans and findings
- UX requirements and acceptance criteria
- Accessibility assessments
- UX/design standards and patterns
- Launchpad UX documentation
- Design decision documentation
- User research and feedback summaries
- UX recommendations for future product enhancements
Location: Baltimore, MD (Onsite) only Locals
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- Technology & Software
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Senior Level User Experience Specialist Jobs: Frequently Asked Questions
How do I get a senior level user experience specialist job?
Employers hiring at this level look for candidates who can demonstrate ownership of end-to-end UX processes, not just execution. A strong portfolio showing research-to-launch work, evidence of cross-functional collaboration with product and engineering teams, and examples of mentoring junior designers all carry significant weight. Being able to articulate the business impact of your design decisions is what separates senior candidates from mid-level ones.
Which companies hire senior level user experience specialists?
Companies hiring senior level user experience specialists right now include Collabera, HAN Staffing, and State Street, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from organizations with mature product teams, including large technology firms, healthcare systems, financial services companies, and enterprise software providers with dedicated UX practices.
Are there remote senior level user experience specialist jobs?
Yes, remote work is well established at this level of UX. About 0% of senior level user experience specialist openings are remote or hybrid as of November 2026, reflecting how many product organizations have built distributed design teams. Senior roles that require on-site presence are typically tied to industries like healthcare, government, or financial services where in-person collaboration with stakeholders is expected.
What makes a user experience specialist role senior level?
Senior level user experience specialist roles are defined by scope, ownership, and influence. Rather than executing tasks assigned by others, senior specialists lead research initiatives, set UX strategy for products or platforms, and represent the user perspective in high-stakes product decisions. They are expected to mentor junior team members, collaborate directly with product managers and engineers, and drive design systems or standards across an organization.
Which industries hire the most senior level user experience specialists?
Senior level user experience specialist roles concentrate in Technology & Software and Banking & Financial Services, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring because they operate complex digital products or regulated customer-facing services where mature UX leadership directly affects product adoption, compliance, and user retention.