Senior Level Director of User Experience Jobs
Senior level director of user experience jobs place seasoned UX leaders in charge of end-to-end design strategy, cross-functional alignment, and the teams and systems that deliver product experiences at scale. Openings are concentrated across Technology & Software and Banking & Financial Services, with a mix of on-site, remote, and hybrid settings, and employers like Collabera, HAN Staffing, and State Street hiring at this level now.
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Lead UX Designer
Duties and Responsibilities:
- Lead UX strategy and design activities for the OIT program and related applications.
- Support the Launchpad process, including development of user-centered requirements, UX artifacts, workflows, and supporting documentation.
- Conduct user research, stakeholder interviews, workshops, and usability assessments to understand user needs and pain points.
- Develop user journeys, personas, process flows, information architecture, wireframes, prototypes, and high-fidelity designs.
- Translate business and technical requirements into intuitive, accessible, and user-centered experiences.
- Facilitate design sessions with business users and technical teams to validate proposed solutions.
- Establish UX design standards and patterns that can be consistently applied across DGS applications.
- Ensure designs comply with ADA/accessibility requirements and applicable State of Maryland standards.
- Collaborate with product owners, business analysts, developers, architects, and project managers throughout the product lifecycle.
- Review vendor and implementation-partner deliverables to ensure UX requirements and design standards are met.
- Provide UX input into product roadmaps, solution decisions, enhancements, and prioritization.
- Identify usability risks and recommend improvements before solutions move into development or production.
- Maintain UX documentation and design artifacts as a central source of truth.
- Support user acceptance testing and incorporate user feedback into iterative design improvements.
- Ensure UX decisions are based on measurable user and business outcomes rather than technology alone.
- Provide knowledge transfer and continuity as external UX resources transition off the project.
Education and Years of Experience:
Bachelor's degree in UX Design, Human-Computer Interaction, Interaction Design, Information Architecture, Computer Science, or a related field. 8+ years of experience in UX/UI design, product design, or a related discipline.
Required Qualifications:
- Bachelor's degree in UX Design, Human-Computer Interaction, Interaction Design, Information Architecture, Computer Science, or a related field.
- 8+ years of experience in UX/UI design, product design, or a related discipline.
- Experience leading UX design activities for large-scale enterprise or government applications.
- Strong experience with user research, journey mapping, wireframing, prototyping, and usability testing.
- Experience working in Agile/product-development environments.
- Strong understanding of accessibility and user-centered design principles.
- Experience collaborating with business stakeholders, technical teams, vendors, and senior leadership.
- Strong communication, facilitation, and presentation skills.
- Ability to translate complex business processes into simple and intuitive user experiences.
Preferred Qualifications:
- Delivery management experience
- Experience with government, ERP, or other enterprise systems.
- Experience with State of Maryland or other public-sector IT projects.
- Experience with design tools such as Figma, Adobe XD, Sketch, or equivalent.
- Experience establishing UX standards/design systems for enterprise applications.
- Experience working with accessibility standards such as WCAG and ADA compliance.
Core Competencies
The UX Design Lead will be expected to produce and maintain:
- User personas and stakeholder profiles
- Current-state and future-state user journey maps
- User flows and process maps
- Wireframes and prototypes
- High-fidelity UI designs
- Usability testing plans and findings
- UX requirements and acceptance criteria
- Accessibility assessments
- UX/design standards and patterns
- Launchpad UX documentation
- Design decision documentation
- User research and feedback summaries
- UX recommendations for future product enhancements
Location: Baltimore, MD (Onsite) only Locals
Lead UX Designer
Duties and Responsibilities:
- Lead UX strategy and design activities for the OIT program and related applications.
- Support the Launchpad process, including development of user-centered requirements, UX artifacts, workflows, and supporting documentation.
- Conduct user research, stakeholder interviews, workshops, and usability assessments to understand user needs and pain points.
- Develop user journeys, personas, process flows, information architecture, wireframes, prototypes, and high-fidelity designs.
- Translate business and technical requirements into intuitive, accessible, and user-centered experiences.
- Facilitate design sessions with business users and technical teams to validate proposed solutions.
- Establish UX design standards and patterns that can be consistently applied across DGS applications.
- Ensure designs comply with ADA/accessibility requirements and applicable State of Maryland standards.
- Collaborate with product owners, business analysts, developers, architects, and project managers throughout the product lifecycle.
- Review vendor and implementation-partner deliverables to ensure UX requirements and design standards are met.
- Provide UX input into product roadmaps, solution decisions, enhancements, and prioritization.
- Identify usability risks and recommend improvements before solutions move into development or production.
- Maintain UX documentation and design artifacts as a central source of truth.
- Support user acceptance testing and incorporate user feedback into iterative design improvements.
- Ensure UX decisions are based on measurable user and business outcomes rather than technology alone.
- Provide knowledge transfer and continuity as external UX resources transition off the project.
Education and Years of Experience:
Bachelor's degree in UX Design, Human-Computer Interaction, Interaction Design, Information Architecture, Computer Science, or a related field. 8+ years of experience in UX/UI design, product design, or a related discipline.
Required Qualifications:
- Bachelor's degree in UX Design, Human-Computer Interaction, Interaction Design, Information Architecture, Computer Science, or a related field.
- 8+ years of experience in UX/UI design, product design, or a related discipline.
- Experience leading UX design activities for large-scale enterprise or government applications.
- Strong experience with user research, journey mapping, wireframing, prototyping, and usability testing.
- Experience working in Agile/product-development environments.
- Strong understanding of accessibility and user-centered design principles.
- Experience collaborating with business stakeholders, technical teams, vendors, and senior leadership.
- Strong communication, facilitation, and presentation skills.
- Ability to translate complex business processes into simple and intuitive user experiences.
Preferred Qualifications:
- Delivery management experience
- Experience with government, ERP, or other enterprise systems.
- Experience with State of Maryland or other public-sector IT projects.
- Experience with design tools such as Figma, Adobe XD, Sketch, or equivalent.
- Experience establishing UX standards/design systems for enterprise applications.
- Experience working with accessibility standards such as WCAG and ADA compliance.
Core Competencies
The UX Design Lead will be expected to produce and maintain:
- User personas and stakeholder profiles
- Current-state and future-state user journey maps
- User flows and process maps
- Wireframes and prototypes
- High-fidelity UI designs
- Usability testing plans and findings
- UX requirements and acceptance criteria
- Accessibility assessments
- UX/design standards and patterns
- Launchpad UX documentation
- Design decision documentation
- User research and feedback summaries
- UX recommendations for future product enhancements
Location: Baltimore, MD (Onsite) only Locals
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Top Industries Hiring
- Technology & Software
- Banking & Financial Services
Senior Level Director of User Experience Jobs: Frequently Asked Questions
How do I get a senior level director of user experience job?
Senior level director of user experience roles go to candidates who can demonstrate ownership of a full UX function, not just individual projects. Hiring managers look for portfolio evidence of design systems, cross-functional leadership, and measurable product outcomes. The clearest edge comes from showing how your work shaped business direction, not just user flows, and from a reputation for developing other designers.
Which companies hire senior level director of user experiences?
Companies hiring senior level director of user experiences right now include Collabera, HAN Staffing, and State Street, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from organizations with established product teams that need a UX leader who can set vision and build design culture across departments.
Are there remote senior level director of user experience jobs?
Yes, though availability varies by company and sector. About 0% of senior level director of user experience openings are remote or hybrid as of November 2026, reflecting ongoing demand for experienced UX leaders who can operate across distributed teams. On-site roles remain common at organizations that prioritize close collaboration between design, product, and engineering in a shared workspace.
What makes a director of user experience role senior level?
A senior level director of user experience owns the design strategy for a product line or entire organization, not a single workstream. These roles carry accountability for research, design systems, and the team structure that supports them. They require the ability to influence executive stakeholders, mentor a range of designers, and make decisions that connect UX work directly to product and business outcomes.
Which industries hire the most senior level director of user experiences?
Senior Level director of user experience roles concentrate in Technology & Software and Banking & Financial Services, based on current listings on Migrate Mate as of November 2026. These sectors tend to invest heavily at this level because complex digital products, large user bases, or regulated customer experiences require a dedicated leader who can govern design quality and scale UX practice organization-wide.