Software Support Engineer Visa Sponsorship Jobs in Arizona
Software support engineer jobs in Arizona draw from the state's expanding tech corridor, with employers like Intel, GoDaddy, Microchip Technology, and Honeywell operating major facilities in Phoenix, Tempe, and Scottsdale. Arizona's lower cost of doing business compared to California has attracted significant enterprise software operations, creating steady demand for support engineers who work across customer-facing and internal systems.
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Get Access To All JobsINTRODUCTION
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
THE ROLE
At ASM, our Software Engineering teams work on delivering software that has immediate, tangible results visible in the operation of semiconductor processing equipment hardware. The hardware includes robotics, gas valves, temperature controllers and other hardware. Based in Phoenix, the Senior Software Support Engineer will make an impact by investigating, recreating, and troubleshooting software issues to resolution as reported by our customers. Be part of ASM's investment in expanding software engineering capabilities in Phoenix and help establish the Phoenix Hub for semiconductor software development.
WHAT YOU'LL BE WORKING ON
- Gather information to investigate the issue, reproduce it, determine the root cause, and recommend corrective actions.
- Troubleshoot and resolve software issues, including embedded software for control systems. Able to triage mechanical, electrical, and software bugs.
- Responsible for managing escalation calls with field support engineers.
- Create bug reports for the developer to use when fixing the bug.
- Work with QA to add replicated bugs to the regression.
- Travel to customer sites to support installations, training, and troubleshooting of ASM products.
- Talking to the account team and GPS group (not directly with the customer) when investigating reported issues.
- The team will handle all issues until they are ready to send them to the developer.
BASIC QUALIFICATIONS
- BS+ 8 years or MS+ 4 years in Computer Science, Computer Engineering, or a related field.
- Ability to read code and diagnose issues.
- Software development or test (QA) experience.
- Ability to travel 10-25% domestically and internationally.
PREFERRED QUALIFICATIONS
- Preferred expertise in C/C++, C#, Python, Gitlab/Github.
- Experience with semiconductor equipment preferred.
- Experience working with two or more of the following is preferred: software for machine control, Semiconductor, Factory Automation, Multi-threaded applications, real-time software, device drivers, or other interrupt-driven software.
WHAT SETS YOU APART
- Experience with ASM platforms.
- Ability to handle customer situations, develop action plans, and drive resolution with ASM and customers.
- Strong team collaboration skills with the ability to work independently and lead meetings.
- Hands-on experience with debugging tools, diagnostics, log analysis, performance profiling, and production support methodologies.
- Structured, logic-based troubleshooting skills with the ability to coach others.
- Experience collaborating with Product Development, Systems Engineering, Applications, Field Service, and Customer Support teams to address complex customer escalations.
- Ability to operate effectively in a fast-paced, multifunctional environment independently.
- Strong multitasking and organizational capabilities.
- Proficiency with Microsoft Word, Excel, SharePoint, and familiarity with SAP.
- Excellent communication skills—clear, concise, and effective with peers, management, and customers.
- Strong leadership qualities with the ability to mentor and develop others.
- Acts as a role model while fostering strong internal and customer relationships.
- Familiarity with AI-assisted development tools, large language models (LLMs), and modern software engineering practices leveraging generative AI.
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identity or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
INTRODUCTION
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
THE ROLE
At ASM, our Software Engineering teams work on delivering software that has immediate, tangible results visible in the operation of semiconductor processing equipment hardware. The hardware includes robotics, gas valves, temperature controllers and other hardware. Based in Phoenix, the Senior Software Support Engineer will make an impact by investigating, recreating, and troubleshooting software issues to resolution as reported by our customers. Be part of ASM's investment in expanding software engineering capabilities in Phoenix and help establish the Phoenix Hub for semiconductor software development.
WHAT YOU'LL BE WORKING ON
- Gather information to investigate the issue, reproduce it, determine the root cause, and recommend corrective actions.
- Troubleshoot and resolve software issues, including embedded software for control systems. Able to triage mechanical, electrical, and software bugs.
- Responsible for managing escalation calls with field support engineers.
- Create bug reports for the developer to use when fixing the bug.
- Work with QA to add replicated bugs to the regression.
- Travel to customer sites to support installations, training, and troubleshooting of ASM products.
- Talking to the account team and GPS group (not directly with the customer) when investigating reported issues.
- The team will handle all issues until they are ready to send them to the developer.
BASIC QUALIFICATIONS
- BS+ 8 years or MS+ 4 years in Computer Science, Computer Engineering, or a related field.
- Ability to read code and diagnose issues.
- Software development or test (QA) experience.
- Ability to travel 10-25% domestically and internationally.
PREFERRED QUALIFICATIONS
- Preferred expertise in C/C++, C#, Python, Gitlab/Github.
- Experience with semiconductor equipment preferred.
- Experience working with two or more of the following is preferred: software for machine control, Semiconductor, Factory Automation, Multi-threaded applications, real-time software, device drivers, or other interrupt-driven software.
WHAT SETS YOU APART
- Experience with ASM platforms.
- Ability to handle customer situations, develop action plans, and drive resolution with ASM and customers.
- Strong team collaboration skills with the ability to work independently and lead meetings.
- Hands-on experience with debugging tools, diagnostics, log analysis, performance profiling, and production support methodologies.
- Structured, logic-based troubleshooting skills with the ability to coach others.
- Experience collaborating with Product Development, Systems Engineering, Applications, Field Service, and Customer Support teams to address complex customer escalations.
- Ability to operate effectively in a fast-paced, multifunctional environment independently.
- Strong multitasking and organizational capabilities.
- Proficiency with Microsoft Word, Excel, SharePoint, and familiarity with SAP.
- Excellent communication skills—clear, concise, and effective with peers, management, and customers.
- Strong leadership qualities with the ability to mentor and develop others.
- Acts as a role model while fostering strong internal and customer relationships.
- Familiarity with AI-assisted development tools, large language models (LLMs), and modern software engineering practices leveraging generative AI.
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identity or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
Software Support Engineer Job Roles in Arizona
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Search Software Support Engineer Jobs in ArizonaSoftware Support Engineer Jobs in Arizona: Frequently Asked Questions
Which companies in Arizona sponsor visas for software support engineers?
Arizona-based employers with consistent sponsorship histories for technical roles include Intel, GoDaddy, Honeywell, Microchip Technology, and PayPal, which maintain engineering and support operations in the Phoenix metro. Enterprise software firms and financial technology companies in Tempe and Scottsdale also file regularly. Sponsorship activity varies by employer and year, so checking verified filing records is more reliable than relying on general reputation.
What visa types are available for software support engineers seeking sponsorship in Arizona?
The H-1B visa is the most common path, treating software support engineering as a specialty occupation requiring a bachelor's degree in computer science, information systems, or a closely related field. Canadian and Mexican citizens may qualify for TN visa status under the USMCA Engineer category, provided they hold the required engineering degree. F-1 students can work on OPT or STEM OPT if their degree is STEM-designated. EB-2 and EB-3 green card paths are available for longer-term sponsorship.
Which cities in Arizona have the most software support engineer sponsorship jobs?
Phoenix and its immediate suburbs account for the majority of software support engineering roles in Arizona. Tempe is particularly concentrated, hosting PayPal, GoDaddy, and several fintech operations. Scottsdale has a growing cluster of enterprise software and SaaS companies. Chandler hosts Intel's semiconductor manufacturing and engineering campuses. Tucson offers a smaller but active market, with university-adjacent tech employers and defense contractors filing for technical support roles.
How to find software support engineer visa sponsorship jobs in Arizona?
Migrate Mate lists Arizona employers with verified sponsorship filing histories, searchable by role and city. For software support engineer positions specifically, you can browse companies that have filed for technically similar roles in the Phoenix metro and surrounding areas. This approach focuses your search on employers who have already committed resources to the sponsorship process, rather than applying broadly and discovering sponsorship availability only late in the hiring process.
Are there any Arizona-specific factors that affect software support engineer sponsorship?
Arizona's proximity to California tech hubs means many companies operate satellite engineering offices in Phoenix to reduce overhead, which can work in a sponsorship candidate's favor since these offices are often explicitly set up to hire technical staff. Arizona State University and University of Arizona produce a steady pipeline of computer science graduates, and employers familiar with that pipeline are generally experienced with F-1 OPT and H-1B processes for technical roles, including software support engineering positions.
What is the prevailing wage for sponsored software support engineer jobs in Arizona?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.