Director of Customer Service Visa Sponsorship Jobs in California
Director of customer service visa sponsorship jobs in California are concentrated in the technology, e-commerce, and enterprise software sectors, with major employers in San Francisco, San Jose, Los Angeles, and San Diego. Companies like Salesforce, Apple, Google, and Adobe regularly build customer experience leadership teams that require international talent with specialized management credentials.
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LOCATION:
Irvine, CA, US, 92614
Business Unit: Treitler FMH
Posting Date: Sep 25, 2026
Position Summary
This person is responsible for developing the strategy for growth and executing on business development initiatives to increase the market share of FMH products. This position has no direct reports but works directly with our regional sales team to define target customers and aircraft for increasing sales. They will report into our VP of Sales and support the FMH business. Key responsibilities include building our strategic plan, a yearly budget, orders forecasts, contract negotiation, customer visit planning, and interfacing with distribution partners. This person must be intrinsically motivated with a strong drive to win.
This person develops objectives, business strategies, and provides overall direction for sales and contracts activities. Responsible for drawing in new business and coordinating with our BD Manager on all proposal activities. They are responsible for generation of monthly financial reports specific to the Business Development Department, including updating monthly reports for pricing, orders, and orders forecasts. Compliance with ITARS / EAR regulations and preparation and execution of contract negotiations. They own the overall customer relations for the BU by providing leadership and direction.
How You Will Do It
- Creates strategic plan for growth and provides direction to regional sales team and on site BD team to execute on this process
- Acts as liaison between company and customer for all opportunities and issues
- Identifies and partners with technical team on additional opportunities to provide value to our customer base
- Conducts price negotiations with customers in conjunction with assistance from the Manager of Business Development.
- Maintains and generates updates to the Monthly Bookings Report and Pricing reports
- Signs off on all proposal activity within DLA
- Organizes and plans customer visits – anticipate 50-75% travel.
- Interacts with field sales representatives to monitor the status of outstanding opportunities and hunting for new prospects
- Prepares and reviews proprietary and non-disclosure agreements with our contracts manager
- Build new and develop long lasting relationships with customer senior level management.
- Accountable for the Key Performance Indicators (KPI's) and analyzing data to identify trends and areas of improvements.
- Manages digital marketing, including website updates and campaigns for new products
- Responsible for export administration and licensing in accordance with ITAR / EAR regulations
- Responsible for compliance to all current FAR and DFARS regulations
- Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.
What We Look For
- Bachelor's degree and/or 10 years related experience; or equivalent combination of education and experience.
- Experience working within the Aerospace Industry
- Knowledge of value based pricing, spares pricing, and contract negotiation
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Requires strong interpersonal communications (written and verbal) with a positive attitude and ability to motivate others.
- Requires a high level of accuracy and attention to detail with ability to organize and maintain proprietary files and records.
- Ability to maintain flexibility and adaptability to deal with changing conditions and requirements.
- Requires ability to effectively read and interpret documentation, i.e., drawings, specifications, contracts, agreements, government notices, company operating procedures, etc.
- Knowledge of FAR/DFAR/DOD contract regulations.
- Knowledge of ITAR / EAR regulations.
- Knowledge of lean manufacturing principles
- Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.
What’s In It For You
- Competitive Compensation & Holiday Pay
- Great Health Benefits, and 401(k) plans
- Paid Time Off per year depending on level
- Less red tape – we have an environment that supports the entrepreneurial spirit
- Fun & Professional culture while also providing work/life balance for our employees
- Fast growth opportunities and quicker career development for the right candidate
- Mentors to help you grow both personally and professionally
Compensation
Employee Type: Salaried
Currency: USD
Salary Minimum: 180,000
Salary Maximum: 200,000
Incentive: Yes
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.
For more information on AMETEK's competitive benefits, please click here.
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.
AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a component of the S&P 500.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.
Director of Customer Service Job Roles in California
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Search Director of Customer Service Jobs in CaliforniaDirector of Customer Service Jobs in California: Frequently Asked Questions
Which visa types realistically fit director of customer service roles in California?
The H-1B visa is the most common path for director of customer service roles in California, as the position typically requires a bachelor's degree in business, communications, or a related field and qualifies as a specialty occupation. The EB-2 and EB-3 employment-based green cards are also viable for long-term sponsorship. F-1 students may work under OPT while pursuing permanent sponsorship. The E-3 visa applies to Australian nationals only, and H-1B1 visa applies to Chilean and Singaporean nationals.
Which companies sponsor visas for director of customer service roles in California?
California's technology and enterprise software sector produces the most director of customer service sponsorship activity. Companies such as Salesforce, Oracle, Intuit, Zendesk, ServiceNow, and Adobe have documented histories of sponsoring H-1B and employment-based green card petitions for customer experience leadership roles. E-commerce platforms and cloud services firms in the Bay Area and Los Angeles are also active sponsors, particularly for roles overseeing large, geographically distributed support teams.
Which cities in California have the most director of customer service sponsorship jobs?
San Francisco and San Jose account for a significant share of director of customer service sponsorship activity in California, driven by the concentration of enterprise software and SaaS companies in the Bay Area. Los Angeles is a strong second market, particularly in e-commerce, media technology, and consumer brands. San Diego shows activity in biotech-adjacent customer operations and defense technology firms. Remote-eligible roles headquartered in California also draw from the broader state talent pool.
How to find director of customer service visa sponsorship jobs in California?
Migrate Mate lists California employers with verified visa sponsorship histories for director of customer service roles, searchable by city and company. Because sponsorship for director-level roles depends on each employer's internal HR policy and immigration budget, targeting companies with an established track record of filing petitions is more productive than applying broadly. Migrate Mate surfaces that filing history so you can focus your search on employers already set up to sponsor.
Are there state-specific factors that affect visa sponsorship for director of customer service roles in California?
California's dense concentration of technology headquarters means director of customer service roles here often involve managing global or hybrid support teams, which can strengthen the specialty occupation case for H-1B purposes. California employers must also comply with the state's strict labor regulations alongside federal prevailing wage requirements set through the LCA process. University pipelines from UC Berkeley, UCLA, and USC feed business and operations talent into these roles, creating a competitive but well-established hiring environment for international candidates.
What is the prevailing wage for sponsored director of customer service jobs in California?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.