Support Services Manager Visa Sponsorship Jobs in Florida
Support services manager visa sponsorship jobs in Florida span healthcare networks, hospitality operations, and logistics hubs across Miami, Orlando, Tampa, and Jacksonville. Major employers in sectors like hospital systems, theme park operations, and corporate service centers regularly sponsor international candidates. Florida's diverse economy and large service industry create steady demand for experienced operations leaders.
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Get Access To All JobsWe are seeking a Manager, IT Support Services to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Manager, IT Support Services is responsible for managing the Information Technology (IT) support team to ensure seamless technology operations that directly impact member care and organizational efficiency. This role involves resource management, and continuous improvement of IT support processes to meet the unique demands of health and social care environments. The Manager, IT Support Services will collaborate closely with clinical and administrative teams to align IT support services with organizational goals and compliance requirements. The Manager, IT Support Services will also be accountable for managing incident resolution, service requests, and maintaining high levels of user satisfaction across all healthcare IT systems. Ultimately, this role ensures that technology infrastructure and support services are reliable, secure, and responsive to the dynamic needs of internal and external stakeholders.
Minimum Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- At least 5 years of experience in IT support or service management, with a minimum of 3 years in a supervisory or managerial role.
- Proven experience working within the healthcare industry or supporting healthcare IT systems.
- Strong knowledge of healthcare regulations and standards, including HIPAA compliance.
- Excellent communication and interpersonal skills to effectively interact with technical teams and healthcare professionals.
- Relevant experience may substitute for educational requirement on a year-for-year basis.
Preferred Qualifications:
- Master’s degree in Information Technology, Health Informatics, or Business Administration.
- ITIL Foundation or higher certification in IT service management.
- Experience with electronic health record (EHR) systems and healthcare-specific software support.
- Demonstrated ability to lead change management initiatives in a healthcare IT environment.
Responsibilities:
- Demonstrate commitment to Our Mission and models ILS Experience Standards of Excellence.
- Lead and manage the IT support team to deliver timely and effective technical assistance to internal and external stakeholders.
- Develop and implement IT support procedures, workflows and best practices tailored to health and social care operations and regulatory standards.
- Coordinate with clinical and administrative teams to understand their technology needs and provide appropriate support solutions.
- Manages incident tracking, problem resolution, and service request fulfillment to minimize downtime and maintain system availability.
- Monitor and report on key performance indicators (KPIs) related to IT support services, driving continuous improvement initiatives.
- Manage vendor relationships and contracts related to IT support tools and services to ensure cost-effectiveness and quality.
- Ensure compliance with healthcare regulations such as HIPAA in all IT support activities and data handling.
- Plan and execute training programs to enhance the technical skills and customer service capabilities of the IT support team.
- Perform other duties as assigned.
We are seeking a Manager, IT Support Services to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Manager, IT Support Services is responsible for managing the Information Technology (IT) support team to ensure seamless technology operations that directly impact member care and organizational efficiency. This role involves resource management, and continuous improvement of IT support processes to meet the unique demands of health and social care environments. The Manager, IT Support Services will collaborate closely with clinical and administrative teams to align IT support services with organizational goals and compliance requirements. The Manager, IT Support Services will also be accountable for managing incident resolution, service requests, and maintaining high levels of user satisfaction across all healthcare IT systems. Ultimately, this role ensures that technology infrastructure and support services are reliable, secure, and responsive to the dynamic needs of internal and external stakeholders.
Minimum Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- At least 5 years of experience in IT support or service management, with a minimum of 3 years in a supervisory or managerial role.
- Proven experience working within the healthcare industry or supporting healthcare IT systems.
- Strong knowledge of healthcare regulations and standards, including HIPAA compliance.
- Excellent communication and interpersonal skills to effectively interact with technical teams and healthcare professionals.
- Relevant experience may substitute for educational requirement on a year-for-year basis.
Preferred Qualifications:
- Master’s degree in Information Technology, Health Informatics, or Business Administration.
- ITIL Foundation or higher certification in IT service management.
- Experience with electronic health record (EHR) systems and healthcare-specific software support.
- Demonstrated ability to lead change management initiatives in a healthcare IT environment.
Responsibilities:
- Demonstrate commitment to Our Mission and models ILS Experience Standards of Excellence.
- Lead and manage the IT support team to deliver timely and effective technical assistance to internal and external stakeholders.
- Develop and implement IT support procedures, workflows and best practices tailored to health and social care operations and regulatory standards.
- Coordinate with clinical and administrative teams to understand their technology needs and provide appropriate support solutions.
- Manages incident tracking, problem resolution, and service request fulfillment to minimize downtime and maintain system availability.
- Monitor and report on key performance indicators (KPIs) related to IT support services, driving continuous improvement initiatives.
- Manage vendor relationships and contracts related to IT support tools and services to ensure cost-effectiveness and quality.
- Ensure compliance with healthcare regulations such as HIPAA in all IT support activities and data handling.
- Plan and execute training programs to enhance the technical skills and customer service capabilities of the IT support team.
- Perform other duties as assigned.
Support Services Manager Job Roles in Florida
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Search Support Services Manager Jobs in FloridaSupport Services Manager Jobs in Florida: Frequently Asked Questions
Which companies sponsor visas for support services managers in Florida?
Florida's largest healthcare systems, including AdventHealth, HCA Florida Healthcare, and BayCare Health System, regularly file sponsorship petitions for support services managers overseeing facilities, environmental services, and patient support operations. Hospitality operators like Disney, Universal, and major hotel groups also sponsor for property-wide service management roles. Large logistics firms and corporate service centers in the Miami and Tampa metro areas round out the employer pool.
Which visa types realistically fit support services manager roles in Florida?
H-1B visa is the most common path for support services managers, provided the role requires a bachelor's degree in a directly related field such as business administration, operations management, or healthcare administration. EB-2 and EB-3 employment-based green cards are also viable for long-term sponsorship, with most cases requiring PERM labor certification. F-1 OPT and STEM OPT can bridge early career roles if the degree is relevant. TN visa does not cover this occupation.
How to find support services manager visa sponsorship jobs in Florida?
Migrate Mate lists Florida employers with verified visa sponsorship history for support services manager roles, letting you search by city and industry sector. Because the platform surfaces employers based on actual LCA filing records, you can focus on organizations that have already committed to sponsoring this type of position rather than applying broadly and asking about sponsorship later in the process.
Which cities in Florida have the most support services manager sponsorship jobs?
Miami leads for corporate and hospitality-sector support services management, driven by its concentration of international headquarters, hotel groups, and healthcare networks. Orlando follows closely due to its theme park and convention industry, with large-scale operations requiring multi-department service managers. Tampa's growing healthcare and financial services sector produces consistent demand, and Jacksonville's expanding logistics and insurance sectors also generate sponsorship opportunities for this role.
Are there state-specific factors that affect support services manager sponsorship in Florida?
Florida's heavy concentration of healthcare, hospitality, and logistics employers means support services manager roles often sit within large operational structures that have established HR and immigration infrastructure, making them more likely to have prior sponsorship experience. Florida also hosts several large university systems that produce business and healthcare administration graduates, creating a pipeline that some employers prefer, though international candidates with specialized operations experience remain competitive across all major metro markets.
What is the prevailing wage for sponsored support services manager jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.