Client Representative Visa Sponsorship Jobs in Georgia
Client representative visa sponsorship jobs in Georgia are concentrated in Atlanta's corporate corridor, where companies like NCR Voyix, Global Payments, and Cox Enterprises maintain large customer-facing teams. Technology, fintech, and logistics employers across Midtown and Buckhead regularly hire international candidates for client-facing roles requiring relationship management and communication skills.
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Get Access To All JobsINTRODUCTION
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
ROLE AND RESPONSIBILITIES
This job is responsible for providing resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. Key responsibilities include working in an environment that requires accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery to answer client questions, resolving problems, performing account maintenance, and looking for opportunities to deepen relationships through digital solutions.
Responsibilities:
- Identifies client needs and recommends solutions when fraud has been identified
- Records data captured during client interactions accurately
- Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis
- Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy
- Complies with industry regulations, bank procedures, integrity levels of the department's system and financial controls
BASIC QUALIFICATIONS
- 1+ years of customer/client service experience, including experience handling difficult client situations
- Minimum of an intermediate level of proficiency with computers and current technology
- Comfortable receiving ongoing performance feedback and coaching
- Ability to engage with clients – begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport and handle objections
- Ability to learn and adapt to new information and technology platforms
- Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives
- Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
- Shows commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule
- Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
- Communicates effectively and confidently with all clients to make their financial lives better
Desired Qualifications:
- 1+ years of experience in the banking/financial industry
- 2+ years of experience working in a client service capacity
Skills:
- Conflict Management
- Customer and Client Focus
- Decision Making
- Fraud Management
- Oral Communications
- Active Listening
- Attention to Detail
- Data Collection and Entry
- Issue Management
- Problem Solving
- Adaptability
- Collaboration
- Critical Thinking
- Influence
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
TRAINING DAYS/HOURS (mandatory attendance):
- 1/11/27-3/26/27: Monday - Friday: 8:00am - 4:30pm
- 3/29/27-4/23/27: Monday - Friday: 11:30am - 8:00pm
WORK SCHEDULE (following training, based on availability):
- Tuesday-Saturday: 11:30am-8:00pm OR
- Sunday-Thursday: 11:30am-8:00pm
Shift:
2nd shift (United States of America)
Hours Per Week:
40
Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.
INTRODUCTION
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
ROLE AND RESPONSIBILITIES
This job is responsible for providing resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. Key responsibilities include working in an environment that requires accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery to answer client questions, resolving problems, performing account maintenance, and looking for opportunities to deepen relationships through digital solutions.
Responsibilities:
- Identifies client needs and recommends solutions when fraud has been identified
- Records data captured during client interactions accurately
- Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis
- Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy
- Complies with industry regulations, bank procedures, integrity levels of the department's system and financial controls
BASIC QUALIFICATIONS
- 1+ years of customer/client service experience, including experience handling difficult client situations
- Minimum of an intermediate level of proficiency with computers and current technology
- Comfortable receiving ongoing performance feedback and coaching
- Ability to engage with clients – begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport and handle objections
- Ability to learn and adapt to new information and technology platforms
- Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives
- Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
- Shows commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule
- Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
- Communicates effectively and confidently with all clients to make their financial lives better
Desired Qualifications:
- 1+ years of experience in the banking/financial industry
- 2+ years of experience working in a client service capacity
Skills:
- Conflict Management
- Customer and Client Focus
- Decision Making
- Fraud Management
- Oral Communications
- Active Listening
- Attention to Detail
- Data Collection and Entry
- Issue Management
- Problem Solving
- Adaptability
- Collaboration
- Critical Thinking
- Influence
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
TRAINING DAYS/HOURS (mandatory attendance):
- 1/11/27-3/26/27: Monday - Friday: 8:00am - 4:30pm
- 3/29/27-4/23/27: Monday - Friday: 11:30am - 8:00pm
WORK SCHEDULE (following training, based on availability):
- Tuesday-Saturday: 11:30am-8:00pm OR
- Sunday-Thursday: 11:30am-8:00pm
Shift:
2nd shift (United States of America)
Hours Per Week:
40
Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.
Client Representative Job Roles in Georgia
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Search Client Representative Jobs in GeorgiaClient Representative Jobs in Georgia: Frequently Asked Questions
Which companies in Georgia sponsor visas for client representatives?
Atlanta-based employers in technology and financial services are among the most active sponsors for client representative roles. Companies like NCR Voyix, Global Payments, Fiserv, Cox Enterprises, and UPS have histories of sponsoring international workers in customer-facing and account management positions. Consulting firms with Georgia offices, including Deloitte and Accenture, also sponsor client representatives through H-1B visa petitions when roles meet specialty occupation requirements.
What visa types realistically fit client representative roles in Georgia?
Client representative roles can support H-1B sponsorship when the position requires a bachelor's degree in a directly related field such as business, communications, or information systems, meeting the specialty occupation standard. F-1 students may work through OPT for up to 12 months. Canadian and Mexican nationals cannot use TN visa status for this role, as client representative is not a USMCA-listed profession. Green card sponsorship via EB-2 or EB-3 is possible after several years with an employer.
How to find client representative visa sponsorship jobs in Georgia?
Migrate Mate lists Georgia client representative roles specifically filtered to employers with verified visa sponsorship histories, so you can focus on companies already familiar with the H-1B or OPT process rather than applying broadly. Searching by city within Georgia on Migrate Mate helps narrow results to Atlanta, Alpharetta, and other hiring hubs where technology and financial services employers concentrate their client-facing teams.
Which cities in Georgia have the most client representative sponsorship jobs?
Atlanta accounts for the large majority of client representative sponsorship opportunities in Georgia, particularly in the Midtown technology district, Buckhead financial corridor, and suburban Alpharetta, which hosts a dense cluster of enterprise software and fintech companies. Savannah and Augusta have smaller but growing markets tied to logistics, healthcare, and manufacturing clients. For international candidates, Atlanta offers the broadest range of employers with established immigration sponsorship programs.
Are there state-specific factors that affect client representative sponsorship in Georgia?
Georgia's concentration of Fortune 500 headquarters, particularly in fintech and logistics, creates consistent demand for client representatives who can manage complex enterprise accounts. Georgia Tech and Emory University supply talent pipelines that some employers extend to OPT-eligible graduates. Atlanta's status as a regional headquarters city means many employers have HR teams experienced with H-1B sponsorship, which can make the process more straightforward than with smaller or single-location companies.
What is the prevailing wage for sponsored client representative jobs in Georgia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.