Network Support Engineer Visa Sponsorship Jobs in Illinois

Salary Range

$106,277.25 - $170,000.00
This position is bonus and/or commission eligible.

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most.

The Role

The Senior Network Engineer will be responsible for designing, implementing, maintaining, and troubleshooting the organization’s network infrastructure, with a strong emphasis on hybrid connectivity and cloud network engineering. This person will help ensure that network services are secure, reliable, scalable, and aligned with the needs of our on-premises and cloud environments, partnering with CloudOps on cloud networking design, changes, and incident resolution.

The ideal candidate will have several years of hands-on network engineering experience, strong troubleshooting skills, and the ability to work independently on complex issues. They should be able to evaluate a problem from multiple angles, identify the underlying cause rather than simply address symptoms, and communicate technical findings clearly to both technical and nontechnical audiences.

Key Responsibilities

• Design, configure, maintain, and troubleshoot enterprise network infrastructure, including switching, routing, wireless, firewalls, VPNs, and related services.
• Monitor network performance, availability, capacity, and security, and take proactive steps to address potential issues.
• Investigate complex incidents and outages, document findings, and participate in root-cause analysis and post-incident follow-up.
• Plan and execute network upgrades, migrations, refreshes, and hybrid or cloud connectivity projects with minimal disruption to the business; use Terraform and other automation tools where appropriate to deliver repeatable, reviewed changes.
• Develop and maintain accurate network diagrams, configuration documentation, standards, and operational procedures.
• Partner with CloudOps to troubleshoot DNS, cloud connectivity, cloud account dependencies, Entra ID authentication, and identity-related issues across on-premises and cloud environments, while respecting CloudOps ownership of those services.
• Collaborate with security, systems, application, service desk, and other technology teams to resolve issues and support business initiatives.
• Review proposed changes for technical risk, operational impact, security considerations, and long-term maintainability.
• Participate in an on-call or after-hours support rotation.

Requirements

Required Qualifications

• 8+ years of professional network engineering experience in a medium-sized or enterprise environment.
• Hands-on cloud network engineering experience, including virtual networks, routing, network security controls, VPNs or private connectivity, and the dependencies between on-premises infrastructure and cloud services.
• Strong knowledge of TCP/IP, routing and switching, VLANs, subnetting, DHCP, DNS, IPv4.
• Hands-on experience with enterprise firewalls, VPN technologies, wireless networking, network monitoring, and troubleshooting tools.
• Experience with routing protocols and network design concepts appropriate for a business-critical environment.
• Familiarity with DNS management, cloud connectivity, identity services, Entra ID, and authentication concepts.
• Experience using Terraform for infrastructure as code, including defining and maintaining network resources, reviewing plans, managing state, and applying changes through version control and appropriate review. Experience with network automation, scripting, APIs, or configuration management is also valuable.
• Ability to use automation and AI-assisted tools appropriately to improve documentation, monitoring, analysis, configuration, and repetitive operational tasks while still validating the results through sound engineering judgment.
• Experience with change management, incident response, documentation, and infrastructure lifecycle planning.
• Strong critical-thinking and problem-solving skills.
• Calm and systematic approach to troubleshooting under pressure.
• Ability to distinguish between symptoms, contributing factors, and root causes.
• Comfort working independently while knowing when to involve other teams.
• Clear written and verbal communication skills.
• Willingness to document work and share knowledge with teammates.
• Ability to understand how networking decisions affect cloud, identity, security, systems, and application services.
• Practical mindset focused on reliability, security, supportability, and business impact.
• Interest in improving processes through automation without losing appropriate review and control.

Preferred Qualification

Certifications such as CCNA, CCNP, or comparable vendor and cloud certifications preferred.

Interview Policy & Privacy Notice

A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE.

About CCC's Commitment to Employees

CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.

At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.

CCC offers competitive compensation and benefits to support you and your families, including:

• 401K Match
• Paid time off
• Annual Incentive Plan Performance Bonus
• Comprehensive health insurance
• Adoption Assistance
• Tuition Reimbursement
• Wellness Programs
• Stock Purchase Plan options
• Employee Resource Groups

For more information about our benefits, please check out our careers site.

Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here.

If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.