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INTRODUCTION

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Join our Enterprise Support Services team and you’ll be an integral part of our business enablement function that keeps our organization running strong. You’ll use your interpersonal and communication skills (verbal and written) to interface with employees at all levels. As an administrative manager, you’ll work across teams to provide the supervision, knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY growth and profitability.

THE OPPORTUNITY

You’ll develop and implement administrative strategic plans as well as establish and maintain performance measurements. You’ll also monitor financial and operational performance in accordance with established administrative services parameters. You’ll need to understand the structure and business of the organization and clients they support to effectively manage resources and processes. We’ll look to you to effectively lead and develop individuals and teams by using people management processes and tools that involve staffing, training, supervising, coaching and performance management to achieve optimal performance. You’ll be part of a high-performing, diverse and inclusive team sharing best practices.

YOUR KEY RESPONSIBILITIES

• Manages workflow and negotiates assignments for executive assistants based on client need and resources
• Solicits ongoing feedback from customers to evaluate and coach executive assistants on their performance
• Sets up full project plans including objectives, milestones, priorities, team, calendar and nature of deliverables
• Focuses on potential project issues to prioritize resources, timing, quality, scope and risk
• Demonstrates proactive business development by initiating discussions with existing clients on possible additional work and satisfaction with current support
• Coordinates and assists with budget planning and is responsible for operating within approved budget
• Must meet or exceed the needs of our internal clients by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value
• Anticipates what customers want and follows up to check that internal customers are completely satisfied
• Creates a knowledge transfer culture within a team
• Participates on national or area projects

SKILLS AND ATTRIBUTES FOR SUCCESS

• Ability to work with all levels within the firm and build solid relationships with internal groups
• Exercises influence at many levels of the organization
• Proactively identify and address project risks and opportunities
• Ability to manage multiple tasks in a fast-paced environment
• Can pinpoint alternative solutions when necessary
• Excellent communications skills, attention to detail and strong organizational skills
• Project management experience
• Ability to instill confidence and provide leadership in managing people

TO QUALIFY FOR THE ROLE, YOU MUST HAVE

• Bachelor's degree in a related discipline, or equivalent work experience
• 8-10 plus years of experience
• A minimum of 5 years of experience managing people
• Proficiency in MS Word, Excel, PowerPoint, Teams and Outlook

IDEALLY, YOU’LL ALSO HAVE

• Strong MS Office (e.g., Outlook, Excel, Word) and various IOS and Android mobile devices
• Proficiency in MS SharePoint

WHAT WE LOOK FOR

We are looking for individuals that have a strong business acumen and personal leadership. Innovative, creative thinkers who are strategic, collaborative and consultative and who can bring a fresh perspective will thrive in this environment. An effective communicator, you’ll be a confident team player that collaborates with people from diverse teams.

WHAT WE OFFER YOU

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $91,900 to $171,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $110,200 to $195,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

ARE YOU READY TO SHAPE YOUR FUTURE WITH CONFIDENCE? APPLY TODAY.

EY accepts applications for this position on an ongoing basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | BUILDING A BETTER WORKING WORLD

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.