Automotive Service Advisor Visa Sponsorship Jobs in Massachusetts
Automotive service advisor jobs in Massachusetts span dealership groups like Herb Chambers, Prime Automotive, and Quirk Auto Dealers, with strong hiring in Boston, Worcester, Springfield, and the Route 128 corridor. International candidates can pursue sponsorship through H-1B visa or employer-sponsored green cards, as dealerships with high service volume increasingly hire qualified advisors from abroad.
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Get Access To All JobsABOUT ASBURY
Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
AUTOMOTIVE SERVICE ADVISOR
$70,000.00-$120,000.00 + Weekly Pay + Comprehensive Benefits
(Wage is comprised of base salary and % of department profit to be determined as part of pay plan). The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Service Advisor who will help us redefine the car-buying experience.
The Service Advisor is the face of the dealership for service customers. It is the Service Advisor’s responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention.
Responsibilities:
- Greet customers in a timely, friendly manner and obtain pertinent vehicle information
- Actively promote and build rapport with the customer
- Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications
- Generate and provide customer with a complete and accurate estimate of repair
- Establish and communicate completion time of repair with customer and technician
- Answer incoming service calls
- Maintain and schedule service appointments
- Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)
- Strictly follow the manufacturer’s warranty guidelines and procedures
- Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores
- Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
- Must be able to manage in a fast paced work environment with limited supervision
- Must have great customer service, phone and computer skills
- Previous automotive Service Advisor experience heavily preferred
- Must be a minimum of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background & drug test)
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
ABOUT ASBURY
Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
AUTOMOTIVE SERVICE ADVISOR
$70,000.00-$120,000.00 + Weekly Pay + Comprehensive Benefits
(Wage is comprised of base salary and % of department profit to be determined as part of pay plan). The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Service Advisor who will help us redefine the car-buying experience.
The Service Advisor is the face of the dealership for service customers. It is the Service Advisor’s responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention.
Responsibilities:
- Greet customers in a timely, friendly manner and obtain pertinent vehicle information
- Actively promote and build rapport with the customer
- Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications
- Generate and provide customer with a complete and accurate estimate of repair
- Establish and communicate completion time of repair with customer and technician
- Answer incoming service calls
- Maintain and schedule service appointments
- Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)
- Strictly follow the manufacturer’s warranty guidelines and procedures
- Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores
- Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
- Must be able to manage in a fast paced work environment with limited supervision
- Must have great customer service, phone and computer skills
- Previous automotive Service Advisor experience heavily preferred
- Must be a minimum of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background & drug test)
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
Automotive Service Advisor Job Roles in Massachusetts
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Search Automotive Service Advisor Jobs in MassachusettsAutomotive Service Advisor Jobs in Massachusetts: Frequently Asked Questions
Which companies sponsor visas for automotive service advisors in Massachusetts?
Large dealership groups operating in Massachusetts, including Herb Chambers Companies, Prime Automotive Group, and Quirk Auto Dealers, are among the employers with the capacity to support visa sponsorship for experienced service advisors. Franchise dealerships affiliated with brands like Toyota, Ford, BMW, and Mercedes-Benz that maintain high-volume service departments are more likely to pursue sponsorship than smaller independent shops.
Which visa types realistically fit automotive service advisor roles in Massachusetts?
Automotive service advisors typically qualify for H-2B visa status, which covers temporary or seasonal non-agricultural workers when an employer can demonstrate a short-term need and no available U.S. workers. For longer-term arrangements, an employer-sponsored green card through the EB-3 skilled worker category is a realistic path. F-1 students in relevant programs may work under OPT. H-1B generally does not apply because the role does not require a specific bachelor's degree in a directly related field.
Which cities in Massachusetts have the most automotive service advisor sponsorship jobs?
Boston and its surrounding suburbs, including Newton, Braintree, and Peabody, concentrate the highest density of franchise dealerships in Massachusetts. Worcester is the second-largest market, with several high-volume service centers. Springfield and the Pioneer Valley also have active dealership networks. The Route 128 and I-95 corridors attract premium and import brand dealerships that tend to run larger service departments and are more likely to consider sponsorship.
How to find automotive service advisor visa sponsorship jobs in Massachusetts?
Migrate Mate lists Massachusetts employers with verified sponsorship history, making it straightforward to identify dealerships and automotive groups that have supported work authorization for service advisors. Filtering by role and state surfaces active opportunities without requiring you to manually research individual employer histories. Because sponsorship capacity varies significantly across dealership sizes and ownership groups in Massachusetts, using a platform focused on verified sponsor employers saves considerable time.
Are there any Massachusetts-specific considerations for automotive service advisors seeking visa sponsorship?
Massachusetts has a dense network of franchise dealerships concentrated around Greater Boston, which means more employers with the HR infrastructure to manage sponsorship paperwork. The state's strong manufacturing and technology economy also means dealerships servicing fleet and commercial vehicles are more common, particularly around Worcester and Lowell. Candidates with manufacturer-specific certifications, such as those from Toyota, BMW, or General Motors, are more attractive to Massachusetts dealerships that prioritize brand training.
What is the prevailing wage for sponsored automotive service advisor jobs in Massachusetts?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.