Delivery Associate Visa Sponsorship Jobs in New Jersey
Delivery associate visa sponsorship jobs in New Jersey are concentrated along the state's dense logistics corridor, with major employers like Amazon, UPS, FedEx, and XPO operating large distribution hubs in Newark, Edison, Piscataway, and Woodbridge. New Jersey's position between New York City and Philadelphia makes it one of the busiest last-mile delivery markets on the East Coast.
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DESCRIPTION
At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.
Key job responsibilities
As a Delivery Station Customer Service Associate, you will be responsible for:
- Communicating with customers directly in-person, in addition to communicating via phone and email
- Empathizing with and prioritizing customer needs
- Upholding company values and respecting every customer
- Resolving issues and setting appropriate expectations with customers
- Clearly understanding and responding appropriately to the issues that customers present
- Consistently composing grammatically correct, concise, and accurate written responses to customer issues
- Approaching problems logically and with good judgment to ensure the appropriate customer outcome
- Making quick and effective decisions on behalf of the customer
- Working a flexible Full-Time (40+ hours per week) schedule
Performing the following tasks, with or without reasonable accommodation
- Carry, lift, push and pull up to 49 pounds
- Frequently push, pull, squat, bend and reach
- Stand and walk during shifts lasting up to 12 hours
- Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
- Work in an environment where the temperature may vary due to outside weather conditions and is not controlled
A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.
About the team
Our mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues. Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.
BASIC QUALIFICATIONS
- High school or equivalent
- Experience in Customer Service
- Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)
- Experience prioritizing and managing time effectively in dynamic environments
- Experience working with computer and web based tools
PREFERRED QUALIFICATIONS
- Bachelor's degree or equivalent
- Experience in understanding performance metrics and developing them to measure progress against key performance indicators
- Experience with written and verbal communication and presentation
- Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
LOCATION
USA, NJ, Carteret - 18.65 - 25.96 USD hourly
Delivery Associate Job Roles in New Jersey
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Search Delivery Associate Jobs in New JerseyDelivery Associate Jobs in New Jersey: Frequently Asked Questions
Which companies sponsor visas for delivery associates in New Jersey?
Amazon, UPS, FedEx, and XPO are among the larger employers operating distribution and delivery networks across New Jersey who have sponsored workers in operations and logistics roles. Staffing agencies that contract with these companies may also facilitate sponsorship. Sponsorship availability varies by employer, role classification, and business need, so confirming directly with each company's recruiting team is the most reliable approach.
Which visa types realistically fit delivery associate roles in New Jersey?
Delivery associate roles are classified as temporary, non-agricultural work, making the H-2B visa the most realistic nonimmigrant option when an employer can demonstrate seasonal or temporary need and no available U.S. workers. For workers already in the U.S. on other valid status, employer-sponsored green cards through the EB-3 skilled or unskilled worker category may be a longer-term pathway. H-1B visa, TN visa, and E-3 visas require specialty occupation status, which delivery associate roles do not meet.
Which cities in New Jersey have the most delivery associate sponsorship jobs?
Newark, Edison, Piscataway, Woodbridge, and Carteret consistently appear as hiring hubs for delivery and logistics roles in New Jersey. These cities sit along major freight corridors near Port Newark and Interstate 95, hosting large Amazon fulfillment centers, UPS package hubs, and FedEx Ground terminals. Burlington and Linden also have notable warehouse and delivery operations that periodically hire and sponsor workers for operations roles.
How to find delivery associate visa sponsorship jobs in New Jersey?
Migrate Mate is the recommended starting point for finding delivery associate visa sponsorship jobs in New Jersey. The platform lists employers with verified sponsorship filing history, so you can focus on companies that have demonstrated a willingness to sponsor workers rather than applying broadly. Filtering by New Jersey and delivery or logistics roles helps narrow results to relevant openings across the state's major distribution hubs in Newark, Edison, and Woodbridge.
Are there any New Jersey-specific factors that affect visa sponsorship for delivery associates?
New Jersey's high population density and its role as a mid-Atlantic logistics gateway mean delivery demand is relatively stable year-round, which can affect how employers classify H-2B visa positions as temporary versus permanent. Employers filing for H-2B workers must demonstrate that the need is temporary or seasonal, which is a stricter bar in a state where delivery volume is consistently high. Workers pursuing EB-3 green cards face per-country backlogs that vary significantly depending on nationality.
What is the prevailing wage for sponsored delivery associate jobs in New Jersey?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.