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Job Req Id:
26953810
Location(s):
New York, New York, United States
Job Type:
Hybrid
Posted:
Apr. 14, 2026
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
Role Summary
The Business Banking Sales Coach develops and supports Small Business Banking teams across the region. The role requires strong business banking and credit expertise to assess complex issues, advise Area and Market leadership, and shape decisions that impact sales, credit quality, and client experience. The Sales Coach drives growth by coaching Business Relationship Managers, Senior Business Bankers, and branch teams, building community relationships, and promoting operational excellence. Responsibilities include daily sales guidance, ensuring consistent risk and control practices, and contributing to business planning.
Key Responsibilities
- Serve as a regional Small Business Banking subject matter expert, directly coaching Business Relationship Managers and Senior Business Bankers, and advising Branch, Area, and Market leaders on sales execution, credit quality, risk management, and operational excellence to drive sustainable growth.
Team Coaching & Development
- Coach and mentor Branch teams, Business Relationship Managers and Senior Business Bankers, focusing on enhancing sales techniques, product knowledge, and client engagement strategies.
- Coach and guide the team in fostering a collaborative and results-driven culture focused on achieving business goals and delivering superior customer experience across Areas and Branches.
- Serve as a subject matter expert for the broader Region in Small Business Banking, providing guidance and insights to Business Relationship Managers and Senior Business Bankers.
- Develop the skills and competencies of the team through active coaching, identifying areas for growth, and supporting professional development plans.
Sales & Business Development Enablement
- Support the Region in executing strategic sales plans to achieve revenue targets, profitability, and market growth for the small business segment.
- Support Business Relationship Managers and Senior Business Bankers on new client acquisition strategies, including proactive prospecting, outside calling, and developing a strong network of internal and external referral sources.
- Guide Business Relationship Managers and Senior Business Bankers in deepening existing client relationships by understanding financial needs and effectively positioning the bank's full range of products and services, including credit, cash management, and digital banking solutions.
- Coach team to represent the bank in the community through strategic business activations to enhance brand visibility and win new business.
Sales and Risk Guidance
- Support Market Directors and Area Managers on implementing and executing disciplined sales management processes, pipeline management, performance tracking, and accountability within their respective Areas and Branches.
- Guide the team on managing risk and compliance activities, ensuring adherence to all bank policies, procedures, and regulatory guidelines.
- Provide coaching on the credit process, assisting with understanding credit appeals, and ensuring all lending activities meet profitability targets and risk-management standards. Coach team members on appropriately assessing risk when making business decisions, demonstrating consideration for the firm's reputation and safeguarding clients and assets.
Operational Excellence Coaching
- Coach Region and Area teams on consistent routines to drive results, share best practices, and maintain focus on key business priorities across the region.
- Guide the team in delivering exceptional client experience by monitoring service levels, resolving client issues promptly, and championing customer advocacy.
- Maintain and share expert knowledge of the small business market, including local economic trends, competitive landscape, and customer challenges and opportunities, to continuously inform and develop the team.
Collaboration
- Champion cross-business collaboration to advance the One Citi strategy, ensuring team members leverage the full breadth of Citi's capabilities to deliver a differentiated and comprehensive value proposition to clients.
- Coach team members on establishing strong strategic partnerships with leaders across Wealth, Retail, and Mortgage to identify, prioritize, and activate high-value cross-business referral opportunities that accelerate growth and deepen client engagement across the franchise.
- Partner with Market Directors and Area Managers to drive scalable execution of Business Banking strategies via Branch Teams, reinforcing regional alignment, operational discipline, and strategic focus.
Qualifications
- Experience: 6–10 years of related business experience, preferably within Business Banking, Retail Banking, Financial Services, or Wealth Management, including at least 3 years of experience in sales coaching or enablement.
- Portfolio Management Understanding: Proven ability to understand and coach on managing a portfolio of business clients with annual revenues ranging from 1 M–10M.
- Market Presence: Established professional network within the local market, used for coaching and networking insights.
- Communication: Excellent verbal, written, and presentation skills, with the ability to articulate complex financial solutions clearly and effectively coach others.
- Coaching & Mentoring: Demonstrated ability to coach, motivate, and develop a high-performing sales team.
- Sales Acumen: Strong understanding of business development, negotiation, and closing skills, with the ability to impart this knowledge through coaching.
- Credit & Financial Analysis: Deep understanding of business credit, underwriting, and risk management, applied to coaching.
- Relationship Building: Proven ability to build and maintain long-term, profitable relationships with clients and partners, and to coach others in this skill.
- Strategic Thinking: Skilled at analyzing market trends, identifying opportunities, and developing effective business strategies, for the purpose of guiding and coaching the team.
Education
- Bachelor's/University degree or equivalent experience is required.
- Master's degree is preferred.
Job Family Group:
Consumer Sales
Job Family:
Consumer Sales Support
Time Type:
Full time
Primary Location:
New York New York United States
Primary Location Full Time Salary Range:
$116,880.00 - $175,320.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Apr 21, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Job Req Id:
26953810
Location(s):
New York, New York, United States
Job Type:
Hybrid
Posted:
Apr. 14, 2026
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
Role Summary
The Business Banking Sales Coach develops and supports Small Business Banking teams across the region. The role requires strong business banking and credit expertise to assess complex issues, advise Area and Market leadership, and shape decisions that impact sales, credit quality, and client experience. The Sales Coach drives growth by coaching Business Relationship Managers, Senior Business Bankers, and branch teams, building community relationships, and promoting operational excellence. Responsibilities include daily sales guidance, ensuring consistent risk and control practices, and contributing to business planning.
Key Responsibilities
- Serve as a regional Small Business Banking subject matter expert, directly coaching Business Relationship Managers and Senior Business Bankers, and advising Branch, Area, and Market leaders on sales execution, credit quality, risk management, and operational excellence to drive sustainable growth.
Team Coaching & Development
- Coach and mentor Branch teams, Business Relationship Managers and Senior Business Bankers, focusing on enhancing sales techniques, product knowledge, and client engagement strategies.
- Coach and guide the team in fostering a collaborative and results-driven culture focused on achieving business goals and delivering superior customer experience across Areas and Branches.
- Serve as a subject matter expert for the broader Region in Small Business Banking, providing guidance and insights to Business Relationship Managers and Senior Business Bankers.
- Develop the skills and competencies of the team through active coaching, identifying areas for growth, and supporting professional development plans.
Sales & Business Development Enablement
- Support the Region in executing strategic sales plans to achieve revenue targets, profitability, and market growth for the small business segment.
- Support Business Relationship Managers and Senior Business Bankers on new client acquisition strategies, including proactive prospecting, outside calling, and developing a strong network of internal and external referral sources.
- Guide Business Relationship Managers and Senior Business Bankers in deepening existing client relationships by understanding financial needs and effectively positioning the bank's full range of products and services, including credit, cash management, and digital banking solutions.
- Coach team to represent the bank in the community through strategic business activations to enhance brand visibility and win new business.
Sales and Risk Guidance
- Support Market Directors and Area Managers on implementing and executing disciplined sales management processes, pipeline management, performance tracking, and accountability within their respective Areas and Branches.
- Guide the team on managing risk and compliance activities, ensuring adherence to all bank policies, procedures, and regulatory guidelines.
- Provide coaching on the credit process, assisting with understanding credit appeals, and ensuring all lending activities meet profitability targets and risk-management standards. Coach team members on appropriately assessing risk when making business decisions, demonstrating consideration for the firm's reputation and safeguarding clients and assets.
Operational Excellence Coaching
- Coach Region and Area teams on consistent routines to drive results, share best practices, and maintain focus on key business priorities across the region.
- Guide the team in delivering exceptional client experience by monitoring service levels, resolving client issues promptly, and championing customer advocacy.
- Maintain and share expert knowledge of the small business market, including local economic trends, competitive landscape, and customer challenges and opportunities, to continuously inform and develop the team.
Collaboration
- Champion cross-business collaboration to advance the One Citi strategy, ensuring team members leverage the full breadth of Citi's capabilities to deliver a differentiated and comprehensive value proposition to clients.
- Coach team members on establishing strong strategic partnerships with leaders across Wealth, Retail, and Mortgage to identify, prioritize, and activate high-value cross-business referral opportunities that accelerate growth and deepen client engagement across the franchise.
- Partner with Market Directors and Area Managers to drive scalable execution of Business Banking strategies via Branch Teams, reinforcing regional alignment, operational discipline, and strategic focus.
Qualifications
- Experience: 6–10 years of related business experience, preferably within Business Banking, Retail Banking, Financial Services, or Wealth Management, including at least 3 years of experience in sales coaching or enablement.
- Portfolio Management Understanding: Proven ability to understand and coach on managing a portfolio of business clients with annual revenues ranging from 1 M–10M.
- Market Presence: Established professional network within the local market, used for coaching and networking insights.
- Communication: Excellent verbal, written, and presentation skills, with the ability to articulate complex financial solutions clearly and effectively coach others.
- Coaching & Mentoring: Demonstrated ability to coach, motivate, and develop a high-performing sales team.
- Sales Acumen: Strong understanding of business development, negotiation, and closing skills, with the ability to impart this knowledge through coaching.
- Credit & Financial Analysis: Deep understanding of business credit, underwriting, and risk management, applied to coaching.
- Relationship Building: Proven ability to build and maintain long-term, profitable relationships with clients and partners, and to coach others in this skill.
- Strategic Thinking: Skilled at analyzing market trends, identifying opportunities, and developing effective business strategies, for the purpose of guiding and coaching the team.
Education
- Bachelor's/University degree or equivalent experience is required.
- Master's degree is preferred.
Job Family Group:
Consumer Sales
Job Family:
Consumer Sales Support
Time Type:
Full time
Primary Location:
New York New York United States
Primary Location Full Time Salary Range:
$116,880.00 - $175,320.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Apr 21, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Coach Job Roles in New York
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Search Coach Jobs in New YorkCoach Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for coaches in New York?
Professional sports organizations are among the most active sponsors, including franchises in the NBA, MLB, MLS, and NHL based in New York and New Jersey. University athletic departments at Columbia, NYU, and schools across the SUNY system also sponsor coaches. Corporate wellness firms and elite training academies in New York City round out the employer pool, though sponsorship decisions vary by role and organization.
Which visa types are most common for coach roles in New York?
The O-1B visa is common for coaches with demonstrated extraordinary ability, particularly those with elite competitive records or international recognition. The H-1B applies where coaching roles qualify as specialty occupations requiring a relevant degree, though this is role-specific and not automatic. The P-1 visa covers internationally recognized athletes transitioning to coaching. Each category has distinct eligibility requirements that depend on the individual's background and the employer's filing history.
How to find coach visa sponsorship jobs in New York?
Migrate Mate lists coach roles in New York filtered specifically for visa sponsorship, covering positions with professional sports organizations, university programs, and private coaching firms across the state. You can search by city, visa type, and coaching discipline to narrow results to your background. Migrate Mate focuses on employers who have an established track record of sponsoring international workers, saving significant research time compared to general job searching.
Which cities in New York have the most coach sponsorship jobs?
New York City accounts for the largest share of coach sponsorship opportunities, driven by its concentration of professional sports teams, corporate headquarters, and elite private training facilities. Buffalo has roles tied to the Bills and Sabres organizations. Albany and Syracuse see demand through university athletic programs. For specialized disciplines like tennis or swimming, Long Island and Westchester also have established coaching programs that have sponsored international candidates.
Are there state-specific considerations for coaches seeking visa sponsorship in New York?
New York's athletic industry is heavily regulated at the professional level, and coaching roles with major franchises often require demonstrated elite-level credentials, which aligns with O-1 or P-1 visa eligibility criteria. University positions may require specific academic qualifications alongside coaching experience, which affects whether an H-1B specialty occupation argument holds. New York City's high concentration of international sports federations also means some coaching roles fall under exchange visitor programs rather than work visas.
What is the prevailing wage for sponsored coach jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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