System Operator Visa Sponsorship Jobs in New York
System operator visa sponsorship jobs in New York span financial data centers in Manhattan, telecommunications infrastructure across the five boroughs, and enterprise IT operations at firms like IBM, JPMorgan Chase, and Verizon. With major cloud and network hubs concentrated in New York City and surrounding counties, international candidates pursuing H-1B visa or green card sponsorship will find consistent demand here.
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INTRODUCTION
WSP is currently initiating a search for full-time System Operator III – Shift Supervisor at our Transportation Management Center!
This role is based in Hawthorne, NY.
Position Summary
The System Operator III is the supervisor on shift at the HVTMC. This person runs the operations floor during their shift, directs System Operator I and II staff, and serves as acting supervisor on duty when the Operations Manager and Assistant Operations Manager are not on site. They are the first resource operators to turn to, and they own the quality of everything the floor puts out. This position reports to the Consultant Operations Manager and the NYSDOT TMC Director.
Key Responsibilities
- Run the floor for the shift: assign operator coverage, set priorities, and keep everyone aware of what is happening across the network.
- Lead shift handoffs so open incidents, closures, and equipment issues carry over cleanly.
- Support operators in real time during incidents, making sure entries, notifications, and VMS messages are timely and accurate.
- Train new operators and keep existing staff current on SOPs, systems, and protocols.
- Coordinate with responders and partner agencies during critical transportation incidents.
- QA/QC all floor output and confirm staff follow SOPs, directives, and NYSDOT expectations. Correct problems on the spot.
- Help the Operations Manager review and update SOPs, protocols, and training manuals.
MINIMUM QUALIFICATIONS
- One of the following: an associate degree or higher plus 1 year of qualifying experience; 1 year as a System Operator II at the TMC; or 3 years of full-time qualifying experience
- Valid driver's license
- Operations dispatching experience in transportation, fire, police, EMS, or 911, or comparable military experience
- Experience supervising, mentoring, and training staff
- Strong oral and written communication with internal staff and outside agencies
- Proficient in MS Office, spreadsheets, and databases, with solid typing skills
- Skilled with online roadway maps and familiar with regional and local roadways
- Able to respond to problems 24 hours a day
DESIRED QUALIFICATIONS
- Strong organizational skills
- Able to work with minimal supervision
- Good people skills and the ability to train others
- Stays steady under pressure and works well as a team with the client
WSP BENEFITS:
WSP provides a comprehensive suite of benefits focused on providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
EXPECTED COMPENSATION:
All Locations: $65,000 - $80,000
WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and may offer additional benefits and compensation, depending on circumstances and the type of work being performed not related to an applicant’s sex or other status protected by local, state, and/or federal law.
About WSP
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
System Operator Job Roles in New York
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Search System Operator Jobs in New YorkSystem Operator Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for system operators in New York?
Large financial institutions, telecommunications carriers, and enterprise technology firms account for a significant share of system operator sponsorship activity in New York. Employers such as JPMorgan Chase, Verizon, IBM, Citigroup, and major cloud-services contractors have filed Labor Condition Applications for related IT operations roles. Healthcare systems and media companies in the metro area also sponsor system operators for data center and network infrastructure positions.
Which visa types realistically apply to system operator jobs in New York?
System operator roles that require a relevant bachelor's degree in computer science, information technology, or a related field can qualify as specialty occupations under the H-1B visa, subject to the annual cap and selection process. Employers file a Labor Condition Application with DOL before petitioning USCIS. For permanent residency, EB-2 or EB-3 employment-based green cards are common pathways, typically requiring PERM labor certification. F-1 students may use OPT to gain initial work authorization before seeking employer sponsorship.
How to find system operator visa sponsorship jobs in New York?
Migrate Mate lists New York employers with verified sponsorship filing history for IT operations and system operator roles, so you can focus on companies that have demonstrated willingness to sponsor. Search by role and location to identify active sponsors in New York City, Albany, and other metro areas. Reviewing employer sponsorship records before applying helps you target your efforts toward organizations that are familiar with the visa process for this role type.
Which cities in New York have the most system operator sponsorship jobs?
New York City, particularly Manhattan and the outer boroughs, concentrates the highest volume of system operator sponsorship activity due to its density of financial services firms, media companies, and enterprise data centers. Buffalo and Rochester have growing employer bases tied to manufacturing and university-affiliated IT operations. Albany draws demand from state government contractors and healthcare networks, while White Plains and Stamford-adjacent Westchester employers also post system operator roles with sponsorship histories.
Are there state-specific factors that affect system operator sponsorship in New York?
New York's concentration of regulated industries, including finance, healthcare, and telecommunications, means system operator roles often involve compliance-sensitive infrastructure, which can strengthen the specialty occupation case for H-1B purposes. The state's large international student population at institutions such as NYU, Columbia, and Cornell creates a pipeline of OPT-eligible candidates that many New York employers are accustomed to sponsoring. Union agreements at some large New York employers may also affect how IT operations roles are structured and posted.
What is the prevailing wage for sponsored system operator jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.