About the Role:

We are looking for an Associate Quality Assurance Engineer to help ensure the quality, reliability, and performance of Yardi software solutions. In this role, you will support software testing efforts by executing test cases, documenting results, tracking issues, and maintaining quality assurance documentation. Working closely with development and product teams, you will help verify that applications meet user requirements, design specifications, and established quality standards.

You will also leverage AI-assisted tools to support test design, identify edge cases, expand test coverage, and validate outputs while applying critical thinking to assess results and escalate concerns when needed.

What You’ll Do:

• Maintain documentation of test results to support debugging and software modification
• Track software problems and maintain logs of issues and resolutions
• Develop knowledge of tools, processes, procedures, and resources that support quality assurance activities
• Follow established quality assurance procedures to test software products and report results through internal CRM application
• Assist with developing, modifying, and executing software test plans, automated scripts, and testing programs
• Compile test results to support analysis of functionality and improvement of testing strategies
• Provide feedback for technical appraisals of programming languages, systems, and computation software
• Create detailed Tracking Requests (TRs) to provide Programming with information needed to resolve issues
• Perform unit testing on defect resolutions to ensure accuracy, integrity, interoperability, and completeness
• Document reasons for test failures and assist with revising and debugging assigned programs and procedures
• Participate in the creation and inspection of quality assurance documents
• Execute validation activities across features and defect fixes using established approaches, tools, and quality standards, aligned with defined scope, priorities, and acceptance criteria
• Accurately document defects, test results, validation outcomes, and reproduction steps; communicate testing status, risks, and blockers clearly to stakeholders
• Use AI-assisted tools to generate test ideas, understand requirements, and expand test coverage; review outputs for accuracy, recognize limitations, and escalate concerns as needed
• Contribute to repeatable and automated test scenarios and support risk identification during test planning
• Analyze results to identify defects, edge cases, and quality risks; provide insights and suggest improvements to test coverage, documentation, and test data
• Collaborate with team members and participate in meetings, reviews, and testing activities to deliver quality outcomes
• Build foundational knowledge of QA practices and AI applications; continuously learn and adapt to new tools, technologies, and changing priorities
• Escalate complex testing, quality, and AI-related concerns to senior team members with additional guidance is required

Who You Are:

• Bachelor’s degree in math, accounting, economics, or related discipline, or an equivalent combination of education and experience
• One (1) year of experience in property management, accounting, or bookkeeping
• Proficiency in Microsoft Office
• Working knowledge of quality assurance methodology
• Ability to accurately document software quality issues for review and resolution
• Ability to work at both detailed and conceptual levels
• Analytical and decision-making skills
• Verbal and written communication skills
• Attention to detail and time management skills
• Ability to work independently in a fast-paced development environment
• Ability to establish cooperative working relationships with employees and clients
• Demonstrated ability to learn new tools, technologies, and business processes
• Reliable attendance and adherence to an agreed-upon work schedule are essential
• Ability to work at assigned office or remote location, as applicable
• Ability to perform computer-based tasks for extended periods

Ideal to Have:

• Experience supporting software testing processes in a development environment

Real Estate runs on Yardi. About Us:

Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We’ve created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products.

Discover the Yardi Difference:

Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.

Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.

$32.69/hr - $36.77/hr

All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.

EOE/Race/Gender/Disability/Vets

LI-Hybrid

LOCATION

Cleveland, OH

Business Unit

Residential

Department

Software Development

Employment Type

Employee - Full Time