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Internal Title IT Project Manager

Position Type Classified

Faculty / Non-Faculty / Administration Non-Faculty

Pay Band GEN10

Department IT Project Management Office

Job Purpose

Coordinates and supports the planning, execution, monitoring, and closeout of enterprise information technology and campus infrastructure projects across the College of Charleston. Works with project sponsors, business stakeholders, IT subject matter experts, Facilities Management, and vendors to move assigned technology initiatives from discovery through implementation. Responsibilities span enterprise applications, systems and services, infrastructure modernization, and technology components of capital construction and renovation projects. Develops and maintains project plans, schedules, deliverables, documentation, and action items; facilitates collaboration across teams; identifies risks, dependencies, and roadblocks; and escalates issues requiring technical or leadership decisions. Supports foundational business analysis activities, including requirements gathering, current-state process review, and project discovery, as assigned. Works within established PMO practices under the direction of the PMO Director; technical design and solution approval remain with designated subject matter experts and decision makers.

Minimum Requirements

A high school diploma and relevant experience coordinating or supporting projects, preferably involving information technology, infrastructure, construction, and/or business processes. A bachelor’s degree in a related area may substitute for the required work experience. Candidates with an equivalent combination of education, training, and experience are encouraged to apply. Experience in higher education or a complex, multi-stakeholder environment is preferred.

Required Knowledge, Skills and Abilities

- Working knowledge of project management principles and methodologies, including scheduling, project documentation, issue/risk tracking, stakeholder communication, and project lifecycle practices.
- Ability to plan, organize, and coordinate multiple work assignments, follow up on dependencies, and communicate schedule or scope impacts to appropriate stakeholders.
- General familiarity with both enterprise IT environments (including business applications, integrations, data services, and cloud solutions) and infrastructure domains (including network connectivity, structured cabling, telecommunications, audiovisual systems, and capital construction dependencies); specialist engineering or application development expertise is not required.
- Ability to work effectively with technical SMEs, Facilities Management, business stakeholders, procurement staff, and vendors without direct supervisory authority.
- Ability to facilitate meetings, summarize decisions and action items, prepare clear status reports, and elevate unresolved roadblocks in a timely manner.
- Basic ability to elicit and document business requirements, summarize current-state processes, support process improvement, and help prepare business cases, acceptance criteria, and related project discovery documents.
- Ability to use common collaboration, office, and project tracking applications; familiarity with project scheduling or service management systems is beneficial.
- Understanding of confidentiality, appropriate handling of institutional information, and the importance of following College policies and applicable procurement, security, accessibility, and records requirements.
- Familiarity with PMI project management practices is preferred; CAPM, PMP, or comparable professional credentials are desirable but not required.

Additional Comments Regarding Position

This is an in-person position based in Charleston, South Carolina, requiring regular on-site presence at the College of Charleston to coordinate with IT teams, Facilities Management, vendors, and campus stakeholders. Must be willing to work flexible hours, including occasional nights, weekends, and holidays, to support project activities and implementations. Limited after-hours availability by cell phone may be required. Occasional overnight travel for professional development may be necessary. Must be able to access campus technology spaces, including equipment rooms, roofs, attics, and basements, and travel between campus facilities and remote project sites.

Special Instructions to Applicants

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check.

All applications must be submitted online.

Salary - $58,854 - $74,382

Posting Date 11/09/2026

Closing Date 11/23/2026

Benefits

- Insurance: Health/Dental/Vision
- Life Insurance
- Paid Leave: Sick/Annual/Parental
- Retirement
- Long Term Disability
- Paid Holidays
- Free CARTA Bus Service
- Employee Tuition Assistance Program (ETAP)
- Employee Assistance Program (EAP)
- Full Benefits Package – Click Here

Open Until Filled No

Posting Number 2026178

EEO Statement

The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.

Job Duties

Activity

Enterprise IT Project Management and Delivery
- Coordinates and manages assigned enterprise IT projects of limited to moderate scope and complexity, and supports defined workflows of larger technology initiatives, using established PMO methodologies and project lifecycle practices.
- Works with project sponsors and SMEs to establish project objectives, scope, schedules, deliverables, work plans, resource dependencies, milestones, and responsibilities; follows up to maintain progress toward agreed outcomes.
- Facilitates collaboration among enterprise application and system owners, technical teams, Information Security, business units, procurement staff, and external vendors to identify dependencies and advance assigned project activities.
- Coordinates project activities from discovery and planning through procurement, configuration, testing, implementation, transition to operations, and project closeout.
- Tracks enterprise project risks, unresolved requirements, schedule changes, and resource constraints; coordinates proposed changes to requirements, timing, or scope for review and approval by appropriate decision-makers.

Essential or Marginal Essential

Percent of Time 35

Activity

Infrastructure and Capital Project Coordination

- Coordinates assigned IT infrastructure involvement for campus renovations, construction, and modernization projects, including network, structured cabling, telecommunications, audiovisual, security, and related technology fields.
- Serves as a PMO coordination point among IT SMEs, Facilities Management project staff, architects, engineers, vendors, and contractors to align project schedules, prerequisites, responsibilities, and handoffs.
- Tracks design review actions, infrastructure dependencies, procurement milestones, site access needs, installation activities, testing, acceptance, and project closeout deliverables.
- Organizes technical review meetings and site coordination as needed; documents issues and routes design or standards questions to the responsible IT technical owners.
- Identifies competing schedules, unresolved prerequisites, vendor delays, and resource constraints and escalates impacts to the PMO Director and appropriate project leadership.

Essential or Marginal Essential

Percent of Time 35

Activity

Project Discovery and Business Analysis

- Supports discovery sessions with business stakeholders to understand current processes, document needs, and identify desired business outcomes for proposed or active technology initiatives.
- Assists in developing business requirements, functional needs, process maps, business cases, basic feasibility assessments, and project intake documentation.
- Helps identify opportunities for workflow improvements, automation, elimination of redundant activities, and more effective use of existing institutional capabilities.
- Works with designated business analysts, functional owners, and technical SMEs to validate requirements, clarify acceptance criteria, and coordinate user testing or readiness activities where assigned.

Essential or Marginal Essential

Percent of Time 15

Activity

Project Communications, Reporting, and Risk Management

- Maintains accurate project records, schedules, status reports, action logs, risk and issue registers, decision records, and supporting documentation in approved systems.
- Facilitates project meetings, prepares agendas and minutes, communicates assigned actions, and follows up with responsible team members in a timely manner.
- Monitors project progress, identifies risks and roadblocks, evaluates potential impacts with project SMEs, and escalates material scope, schedule, cost, or delivery concerns promptly.
- Provides concise, accurate project updates and information needed for project sponsor reviews, PMO portfolio reporting, and institutional governance processes.

Essential or Marginal Essential

Percent of Time 10

Activity

PMO Operations and Special Assignments

- Participates in the refinement of PMO processes, tools, templates, portfolio reporting, and cross-team coordination practices.
- Supports special project assignments within the PMO or IT division and other related College-wide initiatives, as assigned.

Essential or Marginal Essential

Percent of Time 5