IT Support Associate Visa Sponsorship Jobs in Texas
IT support associate visa sponsorship jobs in Texas are concentrated in the Dallas-Fort Worth metroplex, Austin's tech corridor, and Houston's energy and healthcare sectors. Major employers including Dell Technologies, AT&T, Texas Instruments, and large hospital systems actively hire IT support professionals and have established visa sponsorship programs for qualified international candidates.
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About Operations Technology Solutions (OTS)
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
LOCATION
USA, TX, Lubbock - 27.64 - 37.74 USD hourly
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
DESCRIPTION
About Operations Technology Solutions (OTS)
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
LOCATION
USA, TX, Lubbock - 27.64 - 37.74 USD hourly
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
IT Support Associate Job Roles in Texas
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Search IT Support Associate Jobs in TexasIT Support Associate Jobs in Texas: Frequently Asked Questions
Which companies sponsor visas for IT support associates in Texas?
Texas-based employers with active IT support sponsorship histories include Dell Technologies and NTT Data in Round Rock and Irving, AT&T and American Airlines in the Dallas-Fort Worth area, and large hospital systems like Texas Medical Center affiliates in Houston. Tech consulting firms and managed service providers operating across Austin and San Antonio also file regularly for IT support roles.
Which visa types realistically fit IT support associate roles in Texas?
IT support associate roles can qualify for H-1B visa sponsorship when the position requires a bachelor's degree in computer science, information systems, or a directly related field, meeting the specialty occupation standard. F-1 students may work through OPT for 12 months after graduation, and those with a STEM-designated degree may apply for a 24-month STEM OPT extension. Employer-sponsored EB-2 or EB-3 green cards are also a pathway for longer-term positions.
Which cities in Texas have the most IT support associate sponsorship jobs?
Dallas-Fort Worth leads Texas for IT support sponsorship activity, driven by corporate headquarters, financial services firms, and large telecom employers. Austin ranks second, with its concentration of tech companies and startups creating strong demand. Houston follows, particularly through healthcare institutions and energy sector IT departments. San Antonio also generates sponsorship activity tied to cybersecurity-focused military contractors and regional enterprises.
How to find IT support associate visa sponsorship jobs in Texas?
Migrate Mate lists IT support associate roles in Texas specifically filtered to employers with verified visa sponsorship histories, so you can focus your search on companies already familiar with the sponsorship process. Searching by city within Migrate Mate helps narrow results to Dallas-Fort Worth, Austin, or Houston depending on your preference, saving time compared to manually screening general job listings.
Are there any state-specific or role-specific considerations for IT support associates seeking sponsorship in Texas?
Texas has no state income tax, which affects overall compensation comparisons but does not change federal visa requirements. The state's high concentration of large enterprise employers, particularly in the DFW technology corridor and Austin's semiconductor and cloud computing clusters, means more employers have in-house HR teams experienced with H-1B sponsorship. University pipelines from UT Austin, Texas A&M, and UT Dallas also keep employer awareness of international candidate hiring relatively high.
What is the prevailing wage for sponsored it support associate jobs in Texas?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.