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Location: Wilmer, Texas

We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too.

ROLE AND RESPONSIBILITIES

As a Quality Assurance Associate, you will assess shipments for labeling, packaging, general appearance, and construction quality. This role is also responsible for coordinating with merchandising teams and distribution staff on corrective action plans associated with failed inbound inspections. This detail-oriented role is perfect for someone who has a high attention to detail and a passion for service.

A day in the life as a Quality Assurance Associate:

• Conducts inbound quality product audits using random sampling methods and acceptable quality levels
• Assess shipments for labeling, packaging, general appearance, and construction quality
• Creates and distributes inbound quality assurance reports and photo documentation to the merchandising teams and vendors
• Coordinates with merchandising teams and warehouse staff on corrective action plans associated with failed inbound inspections which may include:
• Returning merchandise to the vendor
• Correcting the product internally or through an outside third-party company to first quality status
• Communicates product characteristics, product issues, and inbound inspection results for new or existing products with delivery teams and DC / Crossdock furniture technicians
• Supports DC / Crossdock furniture technicians to determine product characteristics vs. quality issues
• Coordinates special projects and other activities at the request of warehouse management
• Maintains cleanliness and order of work areas
• Rotates through different departments, as necessary, to meet the demands of the business
• Participates in ongoing training regarding technology upgrades and new systems applicable to the position
• Performs all job tasks assigned by the leadership staff to achieve and maintain daily productivity and quality goals

BASIC QUALIFICATIONS

What you'll bring to the table:

• Proficient at typing and basic computer operation
• Advanced English Language proficiency
• Good communication skills both verbal and written
• High attention to detail
• Possess a complete understanding of training and communication resources relevant to the position
• Maintains an awareness of loss prevention, security and safety following the guidelines as outlined in the Company Code of Conduct and Associate Policy manuals

PREFERRED QUALIFICATIONS

We'd love to hear from you if you have:

• 2+ years of related experience

Job ID R27235
Date posted 10/19/2026
Position Type Full Time, 1st Shift

Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:

• Medical/Dental/Vision
• Life insurance and Disability
• Retirement and 401(k) match
• Paid time off, wellness time and volunteer time
• Merchandise discount and EAP resources
• Tuition Reimbursement

Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click here.

Euromarket Designs, Inc., which does business as Crate & Barrel, Crate & Kids, CB2 and Hudson Grace, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.

Questions? Please reach out to careers@crateandbarrel.com