Principal Customer Success Manager Visa Sponsorship Jobs in Washington
Principal customer success manager visa sponsorship jobs in Washington are concentrated in the Seattle metro area, home to Microsoft, Amazon, Salesforce, and a dense cluster of enterprise SaaS companies. Redmond, Bellevue, and Seattle's South Lake Union neighborhood are the primary hiring corridors, with demand driven by Washington's outsized enterprise software and cloud computing industry.
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This role can be located in one of our approved corporate offices in Seattle, WA.
Lead transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of customer experiences, drive marketplace innovation, and shape the future of retail commerce on one of the world's largest e-commerce platforms.
Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive business growth for key vendors on Amazon's retail platform. This role combines strategic partnership management, data-driven decision making, and operational excellence to enhance the vendor experience. You'll develop and execute business plans that optimize selection, merchandising, and operational efficiency while delivering measurable results for both vendors and customers. In this role, you'll analyze data to provide strategic insights, develop joint business plans, while ensuring exceptional operational standards. You'll collaborate with cross-functional teams to identify growth opportunities, optimize vendor performance, and enhance the customer experience. This position offers the opportunity to make meaningful impact while working with diverse stakeholders in a dynamic e-commerce environment.
Key job responsibilities
- Partner with vendors to develop and execute strategic business plans that drive growth and improve customer experience
- Analyze data trends to identify opportunities and provide actionable recommendations
- Lead promotional planning and execution while ensuring catalog optimization
- Build collaborative relationships with internal teams and vendor partners
- Manage multiple projects while maintaining high operational standards
A day in the life
- Review performance metrics and present recommendations during vendor meetings
- Collaborate with cross-functional teams to resolve operational challenges
- Guide vendors on utilizing Amazon tools and systems effectively
- Participate in strategic planning sessions with category managers
- Support continuous improvement initiatives across the organization
About the team
Amazon Vendor Services provides comprehensive support to enrolled partners through dedicated customer success management, strategic advice, operational execution, and advanced program access. Our inclusive team values collaboration, innovation, and professional growth while working to enhance both vendor and customer experiences.
BASIC QUALIFICATIONS
- Experience with strong project management skills and the ability to thrive in a fast-paced environment
- Bachelor's degree or equivalent
- 4+ years of vendor or client facing experience in Account Management, Vendor Management and/or relevant experience in associated fields such as Buying, Planning or Merchandising
- Data analysis experience including manipulating large datasets from complex systems and interpreting results
- Proficient in Microsoft Excel
- Experience in relationship management
- Demonstrated ability to work effectively in fast-paced environments
- Excellent professional written and verbal communication skills
- Time management
PREFERRED QUALIFICATIONS
- 5+ years of e-commerce or retail industry experience
- Professional experience in Buying, Planning or Merchandising
- Advanced degree, certifications or equivalent experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, WA, Seattle
COMPENSATION
- Salary Range: $82,700.00 - $140,000.00 USD annually
DESCRIPTION
This role can be located in one of our approved corporate offices in Seattle, WA.
Lead transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of customer experiences, drive marketplace innovation, and shape the future of retail commerce on one of the world's largest e-commerce platforms.
Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive business growth for key vendors on Amazon's retail platform. This role combines strategic partnership management, data-driven decision making, and operational excellence to enhance the vendor experience. You'll develop and execute business plans that optimize selection, merchandising, and operational efficiency while delivering measurable results for both vendors and customers. In this role, you'll analyze data to provide strategic insights, develop joint business plans, while ensuring exceptional operational standards. You'll collaborate with cross-functional teams to identify growth opportunities, optimize vendor performance, and enhance the customer experience. This position offers the opportunity to make meaningful impact while working with diverse stakeholders in a dynamic e-commerce environment.
Key job responsibilities
- Partner with vendors to develop and execute strategic business plans that drive growth and improve customer experience
- Analyze data trends to identify opportunities and provide actionable recommendations
- Lead promotional planning and execution while ensuring catalog optimization
- Build collaborative relationships with internal teams and vendor partners
- Manage multiple projects while maintaining high operational standards
A day in the life
- Review performance metrics and present recommendations during vendor meetings
- Collaborate with cross-functional teams to resolve operational challenges
- Guide vendors on utilizing Amazon tools and systems effectively
- Participate in strategic planning sessions with category managers
- Support continuous improvement initiatives across the organization
About the team
Amazon Vendor Services provides comprehensive support to enrolled partners through dedicated customer success management, strategic advice, operational execution, and advanced program access. Our inclusive team values collaboration, innovation, and professional growth while working to enhance both vendor and customer experiences.
BASIC QUALIFICATIONS
- Experience with strong project management skills and the ability to thrive in a fast-paced environment
- Bachelor's degree or equivalent
- 4+ years of vendor or client facing experience in Account Management, Vendor Management and/or relevant experience in associated fields such as Buying, Planning or Merchandising
- Data analysis experience including manipulating large datasets from complex systems and interpreting results
- Proficient in Microsoft Excel
- Experience in relationship management
- Demonstrated ability to work effectively in fast-paced environments
- Excellent professional written and verbal communication skills
- Time management
PREFERRED QUALIFICATIONS
- 5+ years of e-commerce or retail industry experience
- Professional experience in Buying, Planning or Merchandising
- Advanced degree, certifications or equivalent experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, WA, Seattle
COMPENSATION
- Salary Range: $82,700.00 - $140,000.00 USD annually
Principal Customer Success Manager Job Roles in Washington
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Search Principal Customer Success Manager Jobs in WashingtonPrincipal Customer Success Manager Jobs in Washington: Frequently Asked Questions
Which companies in Washington sponsor visas for principal customer success managers?
Microsoft, Amazon, Salesforce, Tableau, Smartsheet, and Outreach are among the Washington employers with documented histories of sponsoring work visas for senior customer success roles. Enterprise SaaS companies headquartered in Bellevue and Seattle tend to sponsor most actively, particularly for principal-level positions that require managing strategic accounts and cross-functional teams.
Which visa types realistically apply to principal customer success manager roles in Washington?
The H-1B visa is the most common path, treating the role as a specialty occupation requiring a relevant bachelor's degree in business, communications, or a related field. Australian nationals may qualify for the E-3 visa, and Chilean and Singaporean nationals should ask employers about the H-1B1 visa. Candidates on F-1 OPT can work for a sponsoring employer during their authorization window. Experienced candidates may also pursue EB-2 or EB-3 employment-based green cards through PERM labor certification.
Which cities in Washington have the most principal customer success manager sponsorship jobs?
Seattle accounts for the largest share, particularly the South Lake Union and Denny Triangle neighborhoods where Salesforce, Amazon, and enterprise tech firms cluster. Bellevue and Redmond follow closely, driven by Microsoft's campus and the broader East Side tech corridor. Kirkland and Bothell also have enterprise software employers that sponsor for senior customer success roles.
How to find principal customer success manager visa sponsorship jobs in Washington?
Migrate Mate lists Washington employers verified to sponsor work visas for customer success roles, searchable by city and seniority level. Because principal-level positions are rarely posted broadly, filtering for companies with confirmed sponsorship histories in the Seattle and Bellevue areas helps focus your search on employers prepared to run the H-1B or E-3 process for senior hires.
Are there state-specific factors that affect visa sponsorship for principal customer success managers in Washington?
Washington's concentration of enterprise cloud and SaaS companies means employers here regularly sponsor senior customer success roles, particularly for candidates managing Fortune 500 accounts or leading post-sale teams. The state has no personal income tax, which influences total compensation structures. Companies in the Microsoft and Amazon ecosystems often have dedicated immigration counsel experienced with H-1B and E-3 filings for mid-to-senior level business roles.
What is the prevailing wage for sponsored principal customer success manager jobs in Washington?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.