Hotel Jobs in USA with Visa Sponsorship
Hotel and hospitality positions are among the most active categories for visa sponsorship, with large hotel chains and resort properties regularly sponsoring international workers. Visa pathways include H-2B visa for seasonal front-line roles, H-1B visa for management positions, and J-1 visa for hospitality training programs. For detailed occupation requirements, see the O*NET profile.
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UNC Charlotte Marriott is excited to adding a Front Office Manager to our welcoming team. If you want to be part of the #1 team in the University area, come join us as we grow together on this wonderful hospitality journey.
Job Overview
Respond in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to inquiries regarding hotel information and guest concerns. Supervise the daily operations of the Guest Services personnel; promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success.
Responsibilities
- Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.
- Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts ensuring the guests are satisfied.
- Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
- Courteously answers inquiries and accepts reservations by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room rates, increase occupancy and revenue.
- Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
- Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up to provide guests with timely and efficient service.
- Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank agreement policy.
- Maintain a friendly, cheerful and courteous demeanor at all times.
- Perform other duties as assigned, requested or deemed necessary by management.
- Assist and make recommendations to the Assistant General Manager in the areas of conducting performance evaluations, discipline and terminations as appropriate.
- Coordinate guest service efforts to include group arrivals and departures, and guest transportation, while maximizing the guest experience through top quality customer service.
- Coordinate and supervise the activities and foster good relations with our valet service, taxi services, and the Airport Connection to provide the maximum level of quality service.
- Provide information and assist staff in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction.
- Greet guests, offer assistance with check-in/check-out, deliver laundry and store luggage.
- Provide guest transportation as required by hotel’s standard operating procedures.
- Order all supplies and maintain inventory control minimizing unnecessary expenses.
- Follow-up on any complaints or problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.
- Implement emergency training and procedures to ensure appropriate protection of the hotel’s guests, staff and company assets.
- Provide weekly schedule for all Front Office Associates, posted by 3pm on Friday.
- Responsible for covering/finding replacements for call-offs.
- Ensure proper communication to subordinates on all hotel activities in a way that insures that guest needs are being met in a timely fashion.
- Ensures all new hires are aware of all aspects of the hotel.
- Ensure all associates are properly trained on Fosse along with all other systems/procedures that will help them provide our guests with quality service. Make sure all Front Desk Associates are SSM trained.
- Provide motivation to the department.
- Ensure all Front Office Associate duties are completed daily (checklists, call back log, guest request log, wake-up log, etc…)
- Provide assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
- Ensure the front desk is represented at each Safety Committee Meeting.
- Participates in Hotel MOD program.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work.
Knowledge/Skills
- Must have total understanding of all hotel front office procedures.
- Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job.
- Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems.
- Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
- Must be fluent in oral and written English.
- Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
- Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
- Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to read written forms of communication and monochrome computer screen.
- Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
- Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
- 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
- Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
- Work inside 95% Material/Equipment Used
- Prolonged standing at indoor, thermostatically climate-controlled workstation.
Benefits
- Medical, dental, & vision insurance
- Health savings and flexible spending accounts
- Basic Life and AD&D insurance
- Paid time off for vacation, sick time, and holidays
- Eligible to participate in the Company’s 401(k) program with employer matching.
- Employee Assistance Program
- Tuition Reimbursement
- Great discounts on Hotels, Restaurants, and much more
ID: 2026-32538
Position Type: Regular Full-Time
Property: UNC Charlotte Marriott
Outlet: Hotel
Category: Front Desk & Guest Services
Address: 9041 Robert D. Snyder Rd
City: Charlotte
State: North Carolina
EOE Protected Veterans/Disability
Why us?
UNC Charlotte Marriott is excited to adding a Front Office Manager to our welcoming team. If you want to be part of the #1 team in the University area, come join us as we grow together on this wonderful hospitality journey.
Job Overview
Respond in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to inquiries regarding hotel information and guest concerns. Supervise the daily operations of the Guest Services personnel; promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success.
Responsibilities
- Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.
- Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts ensuring the guests are satisfied.
- Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
- Courteously answers inquiries and accepts reservations by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room rates, increase occupancy and revenue.
- Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
- Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up to provide guests with timely and efficient service.
- Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank agreement policy.
- Maintain a friendly, cheerful and courteous demeanor at all times.
- Perform other duties as assigned, requested or deemed necessary by management.
- Assist and make recommendations to the Assistant General Manager in the areas of conducting performance evaluations, discipline and terminations as appropriate.
- Coordinate guest service efforts to include group arrivals and departures, and guest transportation, while maximizing the guest experience through top quality customer service.
- Coordinate and supervise the activities and foster good relations with our valet service, taxi services, and the Airport Connection to provide the maximum level of quality service.
- Provide information and assist staff in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction.
- Greet guests, offer assistance with check-in/check-out, deliver laundry and store luggage.
- Provide guest transportation as required by hotel’s standard operating procedures.
- Order all supplies and maintain inventory control minimizing unnecessary expenses.
- Follow-up on any complaints or problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.
- Implement emergency training and procedures to ensure appropriate protection of the hotel’s guests, staff and company assets.
- Provide weekly schedule for all Front Office Associates, posted by 3pm on Friday.
- Responsible for covering/finding replacements for call-offs.
- Ensure proper communication to subordinates on all hotel activities in a way that insures that guest needs are being met in a timely fashion.
- Ensures all new hires are aware of all aspects of the hotel.
- Ensure all associates are properly trained on Fosse along with all other systems/procedures that will help them provide our guests with quality service. Make sure all Front Desk Associates are SSM trained.
- Provide motivation to the department.
- Ensure all Front Office Associate duties are completed daily (checklists, call back log, guest request log, wake-up log, etc…)
- Provide assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
- Ensure the front desk is represented at each Safety Committee Meeting.
- Participates in Hotel MOD program.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work.
Knowledge/Skills
- Must have total understanding of all hotel front office procedures.
- Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job.
- Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems.
- Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
- Must be fluent in oral and written English.
- Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
- Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
- Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to read written forms of communication and monochrome computer screen.
- Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
- Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
- 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
- Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
- Work inside 95% Material/Equipment Used
- Prolonged standing at indoor, thermostatically climate-controlled workstation.
Benefits
- Medical, dental, & vision insurance
- Health savings and flexible spending accounts
- Basic Life and AD&D insurance
- Paid time off for vacation, sick time, and holidays
- Eligible to participate in the Company’s 401(k) program with employer matching.
- Employee Assistance Program
- Tuition Reimbursement
- Great discounts on Hotels, Restaurants, and much more
ID: 2026-32538
Position Type: Regular Full-Time
Property: UNC Charlotte Marriott
Outlet: Hotel
Category: Front Desk & Guest Services
Address: 9041 Robert D. Snyder Rd
City: Charlotte
State: North Carolina
EOE Protected Veterans/Disability
See all 421+ Hotel Jobs
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Get Access To All JobsTips for Finding Hotel Jobs
Target management training programs at major hotel chains
Marriott, Hilton, Hyatt, and IHG run structured management development programs that can lead to H-1B sponsorship for roles requiring a hospitality management degree. Corporate-track positions in revenue management, operations, or marketing offer stronger visa arguments than front-line roles.
Use the J-1 hospitality program for early U.S. experience
The J-1 Exchange Visitor visa has specific categories for hospitality interns (current students or recent graduates within 12 months) and trainees (degree plus one year of experience). This is one of the most accessible ways to gain U.S. hotel industry experience early in your career.
Pursue a hospitality management degree to qualify for H-1B
Hotel management roles that require a bachelor's degree in hospitality management can qualify as H-1B specialty occupations. A degree from a recognized program like Cornell's School of Hotel Administration or UNLV's Harrah College of Hospitality strengthens this argument.
Focus on revenue management and analytics positions
Hotel revenue management, pricing strategy, and data analytics roles require specialized quantitative skills that map clearly to specialty occupation criteria. These positions are more likely to secure H-1B approval than general operations or front desk management.
Understand the H-2B option for seasonal hotel work
Seasonal hotel positions - like those at ski resorts or beach destinations - may qualify for H-2B visas, which are capped at 66,000 per year across all industries. H-2B is temporary and seasonal, so it works best as a stepping stone rather than a long-term plan.
Build toward corporate hotel roles for long-term sponsorship
Hotel chain headquarters hire for marketing, finance, supply chain, and technology roles that fall squarely into H-1B specialty occupation territory. Gaining operational experience at the property level, then transitioning to corporate, is a common path to more stable visa options.
Frequently Asked Questions
What visa types are used for hotel jobs with sponsorship?
H-2B visa is the most common for seasonal hotel positions like housekeeping, front desk, and food service. J-1 visa exchange programs cover hospitality training and internship roles. H-1B visa may apply to hotel management positions requiring a bachelor's degree. EB-3 is used for permanent positions in hotels that need year-round staff.
What types of hotel positions are most commonly sponsored?
Seasonal roles like housekeepers, stewards, servers, and front desk agents are commonly sponsored through H-2B. Management trainee and operations roles are often available through J-1 programs. Hotel management positions may qualify for H-1B if they require a hospitality management degree. The visa type depends on the role level and whether it's seasonal or permanent.
Do hotel companies provide housing for sponsored workers?
Many hotel and resort employers - particularly those in seasonal or resort locations - provide housing or housing assistance for sponsored workers, especially H-2B employees. This is common in remote resort destinations, mountain lodges, and island properties where local housing options are limited. Housing terms vary by employer, so check the specific job posting.
How to find Hotel jobs with visa sponsorship?
To find hotel jobs with visa sponsorship, use Migrate Mate, which specializes in connecting international candidates with hospitality employers offering work visas. Major hotel chains, luxury resorts, and boutique hotels frequently sponsor visas like H-1B, L-1 visa, or skilled worker visas for roles including hotel managers, executive chefs, front desk supervisors, and hospitality specialists across various locations.
How long can I work at a U.S. hotel on a sponsored visa?
It depends on the visa type. H-2B is granted for the period of temporary need (up to one year), with extensions possible up to a three-year maximum. J-1 hospitality programs typically last 12-18 months. H-1B allows up to six years. EB-3 leads to permanent residence with no time limit on employment.
Can a seasonal hotel job lead to a permanent position with a green card?
Not through the H-2B visa alone, which is temporary by definition. However, if a hotel wants to keep you permanently, they can separately sponsor you for an EB-3 green card. Major hotel chains with year-round staffing needs sometimes transition strong H-2B employees to permanent EB-3 sponsorship.
What is the prevailing wage requirement for sponsored Hotel jobs?
When a U.S. employer sponsors a foreign worker for a work visa, they are legally required to pay at least the "prevailing wage", the average wage paid to workers in the same occupation, in the same geographic area, with similar experience. This is set by the Department of Labor to prevent employers from hiring foreign workers at below-market rates. The prevailing wage varies significantly by role, location, and experience level. For example, a hotel in Texas will have a different prevailing wage than the same role in a smaller state. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search Page.