Requisition ID: 109918

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram.

Primary Role

Responsible for collecting samples from the treatment plant or distribution system, performing routine water quality analyses, sample custody, data entry and recordkeeping. Interpret water quality results and initiate chemical dosage changes to treatment process. Responsible for organizing functions and activities related to environmental management and water quality for assigned facility. Investigates water quality complaints in the field and determines course of action needed. Responsible for maintaining all applicable lab certifications, accreditations, or approvals to conduct compliance and process quality control work. Implements the day to day collection of water quality samples. Implements programs to ensure environmental compliance. Assists in resolving treatment issues.

Key Accountabilities

• Conduct sampling and/or analysis, as required, to ensure compliance with federal and state water quality regulations and company approved water quality standards.
• Monitor/calibrate and troubleshoot analyzers, equipment, etc. to ensure established standards of performance and accuracy are maintained.
• Conduct special projects and prepare reports as needed.
• Work with internal and external customers to build good relationships and solve laboratory issues.
• Evaluate and monitor supplies and other laboratory costs to assist in maintaining the lab budget.
• Assists in planning, preparation, and control the portion of the financial plan relating to responsibilities.

Knowledge/Skills

• Knowledge of basic chemistry and laboratory techniques and QA/QC programs.
• Knowledge of regulatory requirements.
• Working knowledge of Word, Excel, and Access required.
• Knowledge of federal and state environmental standards and regulations and understanding of current environmental legislation and regulations.
• Regulatory knowledge of proper lab analytical testing methods is preferred.
• Must understand principles of water and/or wastewater treatment.

Experience/Education

• High School Diploma or GED required, Associate's Degree preferred.
• Minimum Two (2) to four (4) years experience in water, wastewater, or environmental compliance preferred.
• Laboratory experience preferred.
• Previous compliance experience preferred.

Travel Requirements

Position will be onsite, Monday through Friday, 8am to 430pm. Local travel to schools and homes.

Other

• Must hold a valid State issued Driver’s License.
• Ability to sit, stand, and walk for long periods of time. Ability to lift 35 lbs. Stairs required.
• Must be able to distinguish colors to conduct testing using normal colorimetric methods.

Work Environment

Laboratory, Indoor/Outdoor, production/office environments.

• LI-Onsite

• LI-MR23

Competencies

Champions safety
Collaborates
Cultivates innovation
Customer obsessed
Drives Results
Nimble learning

Join American Water... We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.