Senior Level Account Services Representative Jobs
Senior level account services representative jobs place experienced professionals in charge of client portfolios, renewal strategy, and the cross-functional teams that deliver results. Openings are concentrated across Consulting & Professional Services, Technology & Software, and Healthcare & Medical Services, with a 36% remote or hybrid share, and employers like Alvarez & Marsal, Burns & McDonnell, and Primoris Services Corporation hiring at this level now.
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INTRODUCTION
Oracle Cloud Infrastructure is seeking a Director of Low Voltage Vendor Sourcing & Supplier Management Services to lead the global program responsible for sourcing, commercial management, and supplier performance for the cabling and low voltage work supporting OCI’s worldwide data center capacity delivery.
This Director will lead a geographically distributed team of IC3–IC5 supplier management professionals responsible for supplier relationships, negotiations, qualification and onboarding, performance management, market analysis, and commercial execution. The Director will establish program strategy, organizational priorities, operating standards, and measurable goals, with accountability for results across regions.
A primary responsibility is to reduce global LVV labor costs while maintaining installation quality, supplier capacity, safety, and on-time delivery. This leader will build a disciplined cost reduction program using competitive sourcing, regional labor market intelligence, transparent pricing, demand aggregation, productivity improvements, and strategic supplier negotiations. Strong supplier relationships and consistent quality management will support dependable execution and sustained cost improvements.
The role requires an experienced people leader who can develop senior individual contributors, direct a critical global program, and influence decisions across Engineering, Infrastructure Delivery, Procurement, Finance, Business Operations, and regional leadership.
Key Responsibilities
Global Program Strategy and Accountability
Own the strategy, roadmap, delivery, and ongoing operation of the global LVV sourcing and supplier management program.
- Translate OCI capacity plans into regional sourcing priorities, supplier coverage requirements, and commercial commitments.
- Establish consistent global processes, decision rights, and escalation paths while accommodating regional market conditions.
- Present program performance, commercial recommendations, and material risks to senior leadership, including VPs.
Global LVV Labor Cost Reduction
Establish and lead a global program to reduce LVV labor costs, with measurable annual goals and clear regional accountability.
- Develop visibility into labor rates, crew composition, installation productivity, overtime, mobilization charges, subcontractor markups, and change orders.
- Benchmark comparable work across suppliers and regions, accounting for differences in scope, labor markets, and delivery conditions.
- Direct competitive bids, rate negotiations, demand aggregation, and supplier allocation strategies to improve commercial terms.
- Partner with Engineering and delivery teams to standardize work, improve installation efficiency, reduce rework, and avoid unnecessary labor expense.
- Validate realized savings with Finance and Business Operations, distinguishing negotiated savings, cost avoidance, and actual reductions in comparable delivery costs.
People and Organizational Leadership
Lead, coach, and develop a global team of IC3–IC5 professionals, with clear ownership of suppliers, regions, and strategic initiatives.
- Own organizational structure, headcount planning, recruiting priorities, performance management, talent reviews, and succession planning.
- Establish measurable individual and team goals tied to cost, quality, capacity readiness, supplier performance, and execution.
- Develop future leaders and strengthen the team’s commercial judgment, analytical capability, negotiation skills, and executive communication.
- Allocate resources across regions and initiatives based on business impact, delivery risk, and program priorities.
Strategic Sourcing and Supplier Development
Direct supplier market assessments, competitive analysis, cost modeling, and evaluation of supply chain alternatives.
- Oversee qualification and onboarding of suppliers that meet OCI’s technical, commercial, capacity, and geographic requirements.
- Lead the strategy for supplier rates, contracts, and short- and long-term commitments in partnership with Procurement and Legal.
- Build supplier coverage and contingency options that address capacity constraints and concentration risk.
- Establish executive relationships with strategic suppliers and lead significant negotiations and escalations.
Supplier Quality Performance and Relationship Management
Own the global supplier quality and performance management program, establishing consistent expectations for installation workmanship, technical compliance, testing, documentation, and corrective action in partnership with Engineering and delivery teams.
- Hold suppliers accountable for quality and delivery outcomes through scorecards, monthly and quarterly business reviews, root cause analysis, and sustained corrective action.
- Track defects, rework, acceptance results, and recurring performance issues to improve supplier execution and reduce the total cost of delivery.
- Build and maintain strategic supplier relationships that support competitive labor costs, dependable capacity, continuous improvement, and long-term delivery needs.
- Establish executive relationships with key suppliers and ensure the team maintains clear communication, mutual accountability, and timely resolution of commercial and operational issues.
- Incorporate quality, responsiveness, collaboration, and delivery reliability into supplier selection, work allocation, and ongoing relationship decisions.
- Partner with suppliers to improve workforce capability, installation practices, and productivity while maintaining quality and safety.
- Oversee resolution of material commercial disputes and supplier performance failures with Procurement, Legal, and delivery stakeholders.
Financial Planning and Cross Functional Influence
Partner with Business Operations and Finance to forecast and optimize capital spending associated with LVV suppliers.
- Align commercial strategies with technical requirements, delivery schedules, and regional execution plans.
- Resolve competing priorities across organizations and recommend actions that balance cost, supplier readiness, quality, and delivery risk.
- Establish executive dashboards that connect supplier performance and sourcing decisions to capacity delivery and financial outcomes.
Basic Qualifications
Bachelor’s or master’s degree, or equivalent experience relevant to the functional area.
- Demonstrated people management experience leading geographically distributed professionals and developing senior individual contributors.
- Experience directing complex sourcing, supplier management, or infrastructure programs across multiple regions.
- Experience with low voltage and cabling services supporting data centers or comparable infrastructure environments.
- Demonstrated success reducing supplier labor costs through sourcing, negotiations, cost analysis, or productivity improvements.
- Experience negotiating supplier rates, contracts, and capacity commitments.
- Experience managing supplier quality, corrective action programs, and strategic supplier relationships.
- Strong financial and analytical skills, including cost modeling, spending forecasts, supplier benchmarking, and savings validation.
- Ability to influence senior stakeholders and communicate complex commercial decisions, risks, and recommendations clearly.
Preferred Qualifications
Experience supporting hyperscale cloud infrastructure or global data center capacity delivery.
- Experience managing managers or technical leads.
- Experience building global vendor performance management programs and regional supplier strategies.
- Knowledge of regional installation labor markets, supplier delivery models, and labor cost drivers.
- Experience establishing organizational processes, developing future leaders, and influencing practices across a division.
Measures of Success
Realized reductions in global LVV labor costs against agreed baselines.
- Improved labor rates, installation productivity, and comparable unit costs.
- Supplier capacity and regional coverage aligned with OCI delivery requirements.
- Consistent supplier quality and on-time execution, with reduced defects and rework.
- Productive strategic supplier relationships that support accountability, continuous improvement, and timely issue resolution.
- Accurate spending forecasts and validated savings reporting.
- A strong, accountable global team with demonstrated talent development and success.
INTRODUCTION
Oracle Cloud Infrastructure is seeking a Director of Low Voltage Vendor Sourcing & Supplier Management Services to lead the global program responsible for sourcing, commercial management, and supplier performance for the cabling and low voltage work supporting OCI’s worldwide data center capacity delivery.
This Director will lead a geographically distributed team of IC3–IC5 supplier management professionals responsible for supplier relationships, negotiations, qualification and onboarding, performance management, market analysis, and commercial execution. The Director will establish program strategy, organizational priorities, operating standards, and measurable goals, with accountability for results across regions.
A primary responsibility is to reduce global LVV labor costs while maintaining installation quality, supplier capacity, safety, and on-time delivery. This leader will build a disciplined cost reduction program using competitive sourcing, regional labor market intelligence, transparent pricing, demand aggregation, productivity improvements, and strategic supplier negotiations. Strong supplier relationships and consistent quality management will support dependable execution and sustained cost improvements.
The role requires an experienced people leader who can develop senior individual contributors, direct a critical global program, and influence decisions across Engineering, Infrastructure Delivery, Procurement, Finance, Business Operations, and regional leadership.
Key Responsibilities
Global Program Strategy and Accountability
Own the strategy, roadmap, delivery, and ongoing operation of the global LVV sourcing and supplier management program.
- Translate OCI capacity plans into regional sourcing priorities, supplier coverage requirements, and commercial commitments.
- Establish consistent global processes, decision rights, and escalation paths while accommodating regional market conditions.
- Present program performance, commercial recommendations, and material risks to senior leadership, including VPs.
Global LVV Labor Cost Reduction
Establish and lead a global program to reduce LVV labor costs, with measurable annual goals and clear regional accountability.
- Develop visibility into labor rates, crew composition, installation productivity, overtime, mobilization charges, subcontractor markups, and change orders.
- Benchmark comparable work across suppliers and regions, accounting for differences in scope, labor markets, and delivery conditions.
- Direct competitive bids, rate negotiations, demand aggregation, and supplier allocation strategies to improve commercial terms.
- Partner with Engineering and delivery teams to standardize work, improve installation efficiency, reduce rework, and avoid unnecessary labor expense.
- Validate realized savings with Finance and Business Operations, distinguishing negotiated savings, cost avoidance, and actual reductions in comparable delivery costs.
People and Organizational Leadership
Lead, coach, and develop a global team of IC3–IC5 professionals, with clear ownership of suppliers, regions, and strategic initiatives.
- Own organizational structure, headcount planning, recruiting priorities, performance management, talent reviews, and succession planning.
- Establish measurable individual and team goals tied to cost, quality, capacity readiness, supplier performance, and execution.
- Develop future leaders and strengthen the team’s commercial judgment, analytical capability, negotiation skills, and executive communication.
- Allocate resources across regions and initiatives based on business impact, delivery risk, and program priorities.
Strategic Sourcing and Supplier Development
Direct supplier market assessments, competitive analysis, cost modeling, and evaluation of supply chain alternatives.
- Oversee qualification and onboarding of suppliers that meet OCI’s technical, commercial, capacity, and geographic requirements.
- Lead the strategy for supplier rates, contracts, and short- and long-term commitments in partnership with Procurement and Legal.
- Build supplier coverage and contingency options that address capacity constraints and concentration risk.
- Establish executive relationships with strategic suppliers and lead significant negotiations and escalations.
Supplier Quality Performance and Relationship Management
Own the global supplier quality and performance management program, establishing consistent expectations for installation workmanship, technical compliance, testing, documentation, and corrective action in partnership with Engineering and delivery teams.
- Hold suppliers accountable for quality and delivery outcomes through scorecards, monthly and quarterly business reviews, root cause analysis, and sustained corrective action.
- Track defects, rework, acceptance results, and recurring performance issues to improve supplier execution and reduce the total cost of delivery.
- Build and maintain strategic supplier relationships that support competitive labor costs, dependable capacity, continuous improvement, and long-term delivery needs.
- Establish executive relationships with key suppliers and ensure the team maintains clear communication, mutual accountability, and timely resolution of commercial and operational issues.
- Incorporate quality, responsiveness, collaboration, and delivery reliability into supplier selection, work allocation, and ongoing relationship decisions.
- Partner with suppliers to improve workforce capability, installation practices, and productivity while maintaining quality and safety.
- Oversee resolution of material commercial disputes and supplier performance failures with Procurement, Legal, and delivery stakeholders.
Financial Planning and Cross Functional Influence
Partner with Business Operations and Finance to forecast and optimize capital spending associated with LVV suppliers.
- Align commercial strategies with technical requirements, delivery schedules, and regional execution plans.
- Resolve competing priorities across organizations and recommend actions that balance cost, supplier readiness, quality, and delivery risk.
- Establish executive dashboards that connect supplier performance and sourcing decisions to capacity delivery and financial outcomes.
Basic Qualifications
Bachelor’s or master’s degree, or equivalent experience relevant to the functional area.
- Demonstrated people management experience leading geographically distributed professionals and developing senior individual contributors.
- Experience directing complex sourcing, supplier management, or infrastructure programs across multiple regions.
- Experience with low voltage and cabling services supporting data centers or comparable infrastructure environments.
- Demonstrated success reducing supplier labor costs through sourcing, negotiations, cost analysis, or productivity improvements.
- Experience negotiating supplier rates, contracts, and capacity commitments.
- Experience managing supplier quality, corrective action programs, and strategic supplier relationships.
- Strong financial and analytical skills, including cost modeling, spending forecasts, supplier benchmarking, and savings validation.
- Ability to influence senior stakeholders and communicate complex commercial decisions, risks, and recommendations clearly.
Preferred Qualifications
Experience supporting hyperscale cloud infrastructure or global data center capacity delivery.
- Experience managing managers or technical leads.
- Experience building global vendor performance management programs and regional supplier strategies.
- Knowledge of regional installation labor markets, supplier delivery models, and labor cost drivers.
- Experience establishing organizational processes, developing future leaders, and influencing practices across a division.
Measures of Success
Realized reductions in global LVV labor costs against agreed baselines.
- Improved labor rates, installation productivity, and comparable unit costs.
- Supplier capacity and regional coverage aligned with OCI delivery requirements.
- Consistent supplier quality and on-time execution, with reduced defects and rework.
- Productive strategic supplier relationships that support accountability, continuous improvement, and timely issue resolution.
- Accurate spending forecasts and validated savings reporting.
- A strong, accountable global team with demonstrated talent development and success.
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Find JobsSenior Level Account Services Representative Job Market
Who's Hiring
- Alvarez & Marsal90
- Burns & McDonnell29
- Primoris Services Corporation14
- Baker Tilly Canada13
- BDO11
Top Industries Hiring
- Consulting & Professional Services182
- Technology & Software89
- Healthcare & Medical Services54
- Accounting & Auditing35
- Banking & Financial Services16
Senior Level Account Services Representative Jobs: Frequently Asked Questions
How do I get a senior level account services representative job?
Employers hiring at the senior level look for candidates who can own complex client relationships end to end, not just maintain them. Demonstrating a history of expanding accounts, resolving escalations independently, and mentoring junior staff gives you a clear edge. Tailor your resume to show measurable outcomes on retention and revenue growth, and be ready to speak to how you have influenced service strategy.
Which companies hire senior level account services representatives?
Companies hiring senior level account services representatives right now include Alvarez & Marsal, Burns & McDonnell, and Primoris Services Corporation, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from organizations with established enterprise accounts or multi-segment client bases that require experienced professionals to lead relationship management.
Are there remote senior level account services representative jobs?
Yes, though availability varies by industry and company size. About 36% of senior level account services representative openings are remote or hybrid as of November 2026, reflecting broader flexibility in account-facing roles that can be performed without a fixed office. On-site positions still appear regularly in sectors where in-person client relationships drive retention.
What makes an account services representative role senior level?
Senior level roles are defined by ownership and scope rather than task execution. A senior account services representative is expected to manage a portfolio of high-value or complex accounts independently, set priorities for the team, contribute to service delivery decisions, and coach less experienced colleagues. The role carries accountability for client outcomes, not just activity.
Which industries hire the most senior level account services representatives?
Senior level account services representative roles concentrate in Consulting & Professional Services, Technology & Software, and Healthcare & Medical Services, based on current listings on Migrate Mate as of November 2026. These sectors typically sustain large, recurring client bases that require experienced professionals to manage relationship complexity, service contracts, and retention at scale.