AI Strategy Manager Jobs in Chicago, IL
AI Strategy Manager jobs in Chicago, Illinois are in active demand, with employers like Capgemini, Deloitte, and ZS among those hiring. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 60+ AI Strategy Manager jobs
AI Strategy VP, Client Onboarding and Service
Are you ready to lead transformative AI initiatives that shape the future of client onboarding and service? Join us to drive innovation, scale impactful solutions, and influence the strategic direction of a global financial leader. This is your opportunity to work at the forefront of AI adoption, collaborating with senior leaders and high-performing teams to deliver measurable results. Together, we'll set new standards for operational excellence and client experience. Make your mark in a role where your leadership and vision will have firmwide impact.
Job Summary
As an AI Strategy VP in the Client Onboarding and Service team, you will drive the end-to-end delivery of AI-enabled solutions that transform client onboarding, servicing, and contact center operations. You will partner with cross-functional teams to prioritize, implement, and scale AI solutions, ensuring alignment with business goals and measurable outcomes. We value collaboration, transparency, and a culture of continuous improvement—your leadership will help us achieve our ambitious goals and set new benchmarks for success.
Job Responsibilities
- Lead the intake, evaluation, prioritization, and scaling of AI use cases across client onboarding, servicing, and contact center functions
- Manage the AI portfolio operating model, including documentation, implementation, change management, and ongoing planning
- Define and track key performance indicators (KPIs) and objectives and key results (OKRs) for program performance and outcomes
- Produce and deliver executive-ready reporting on portfolio performance, outcomes, and key accomplishments
- Build, lead, and mentor a high-performing team of program managers, ensuring the team has the skills, tools, and capacity to meet objectives
- Drive a culture of continuous improvement through best practice sharing and lessons learned
- Partner with cross-functional teams to align priorities, manage dependencies, and communicate risks and issues to leadership
- Advise and influence senior leaders on portfolio priorities, capability investments, and major change initiatives
- Build trusted relationships with key stakeholders to drive alignment, decision-making, and adoption of AI solutions
- Remove blockers, manage escalations, and ensure timely delivery of program objectives
- Design structured prompt patterns and interaction flows for agent assist, case triage, classification, summarization, and document processing
Required Qualifications, Capabilities, and Skills
- Bachelor's degree required
- 15 years of industry experience in program management and change management within a large-scale organization, focusing on transformation initiatives (for Singapore: must have 15 years' experience)
- 7 years of experience in product ownership, business analysis, service design, consulting, or operations within financial services or a regulated environment (for Singapore: must have 7 years' experience)
- Strong understanding of AI and machine learning algorithms, frameworks, and applications
- High proficiency with Microsoft PowerPoint for executive-level documents and Excel for program analytics
- Experience with Microsoft SharePoint and data visualization tools such as Alteryx or Tableau
- Strategic thinking and problem-solving abilities, with proven experience applying analytical tools to develop solutions
- Ability to work independently, manage multiple priorities, and deliver results in a fast-paced environment
- Strong organizational and project management skills with attention to detail
- Excellent interpersonal skills and ability to build effective partnerships with all levels of management across diverse functions and locations
- Excellent oral and written executive-level communication and presentation skills
Preferred Qualifications, Capabilities, and Skills
- Master's degree in business administration (MBA)
- Prior experience in AI/ML technology delivery
- Experience leading large-scale transformation initiatives in financial services or related industries
- Demonstrated ability to influence senior stakeholders and drive major change initiatives
- Experience in building and mentoring high-performing teams
- Familiarity with governance, design standards, and performance measurement for AI programs
- Professional qualifications from reputable training institutes or professional bodies (for Hong Kong: due recognition should be given)
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
AI Strategy VP, Client Onboarding and Service
Are you ready to lead transformative AI initiatives that shape the future of client onboarding and service? Join us to drive innovation, scale impactful solutions, and influence the strategic direction of a global financial leader. This is your opportunity to work at the forefront of AI adoption, collaborating with senior leaders and high-performing teams to deliver measurable results. Together, we'll set new standards for operational excellence and client experience. Make your mark in a role where your leadership and vision will have firmwide impact.
Job Summary
As an AI Strategy VP in the Client Onboarding and Service team, you will drive the end-to-end delivery of AI-enabled solutions that transform client onboarding, servicing, and contact center operations. You will partner with cross-functional teams to prioritize, implement, and scale AI solutions, ensuring alignment with business goals and measurable outcomes. We value collaboration, transparency, and a culture of continuous improvement—your leadership will help us achieve our ambitious goals and set new benchmarks for success.
Job Responsibilities
- Lead the intake, evaluation, prioritization, and scaling of AI use cases across client onboarding, servicing, and contact center functions
- Manage the AI portfolio operating model, including documentation, implementation, change management, and ongoing planning
- Define and track key performance indicators (KPIs) and objectives and key results (OKRs) for program performance and outcomes
- Produce and deliver executive-ready reporting on portfolio performance, outcomes, and key accomplishments
- Build, lead, and mentor a high-performing team of program managers, ensuring the team has the skills, tools, and capacity to meet objectives
- Drive a culture of continuous improvement through best practice sharing and lessons learned
- Partner with cross-functional teams to align priorities, manage dependencies, and communicate risks and issues to leadership
- Advise and influence senior leaders on portfolio priorities, capability investments, and major change initiatives
- Build trusted relationships with key stakeholders to drive alignment, decision-making, and adoption of AI solutions
- Remove blockers, manage escalations, and ensure timely delivery of program objectives
- Design structured prompt patterns and interaction flows for agent assist, case triage, classification, summarization, and document processing
Required Qualifications, Capabilities, and Skills
- Bachelor's degree required
- 15 years of industry experience in program management and change management within a large-scale organization, focusing on transformation initiatives (for Singapore: must have 15 years' experience)
- 7 years of experience in product ownership, business analysis, service design, consulting, or operations within financial services or a regulated environment (for Singapore: must have 7 years' experience)
- Strong understanding of AI and machine learning algorithms, frameworks, and applications
- High proficiency with Microsoft PowerPoint for executive-level documents and Excel for program analytics
- Experience with Microsoft SharePoint and data visualization tools such as Alteryx or Tableau
- Strategic thinking and problem-solving abilities, with proven experience applying analytical tools to develop solutions
- Ability to work independently, manage multiple priorities, and deliver results in a fast-paced environment
- Strong organizational and project management skills with attention to detail
- Excellent interpersonal skills and ability to build effective partnerships with all levels of management across diverse functions and locations
- Excellent oral and written executive-level communication and presentation skills
Preferred Qualifications, Capabilities, and Skills
- Master's degree in business administration (MBA)
- Prior experience in AI/ML technology delivery
- Experience leading large-scale transformation initiatives in financial services or related industries
- Demonstrated ability to influence senior stakeholders and drive major change initiatives
- Experience in building and mentoring high-performing teams
- Familiarity with governance, design standards, and performance measurement for AI programs
- Professional qualifications from reputable training institutes or professional bodies (for Hong Kong: due recognition should be given)
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
See All 60 AI Strategy Manager Jobs in Chicago
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Find AI Strategy Manager JobsAI Strategy Manager Job Market in Chicago
Who's Hiring
- Capgemini9
- Deloitte7
- ZS4
- Google4
- JPMorganChase4
Top Industries Hiring
- Technology & Software26
- Consulting & Professional Services16
- Investment & Asset Management13
- Accounting & Auditing7
- Banking & Financial Services6
AI Strategy Manager Jobs in Chicago: Frequently Asked Questions
How many AI strategy manager jobs are there in Chicago?
There are 60+ AI strategy manager openings in Chicago, Illinois on Migrate Mate as of June 2026. New positions post regularly as Chicago employers hire.
Which companies hire AI strategy managers in Chicago?
Chicago AI strategy manager roles are posted by Capgemini, Deloitte, and ZS and others right now, based on current listings on Migrate Mate as of June 2026.
Are there remote AI strategy manager jobs in Chicago?
Yes. About 32% of AI strategy manager openings tied to Chicago are remote or hybrid as of June 2026. The rest are on-site roles based in and around Chicago.
Which industries hire the most AI strategy managers in Chicago?
Chicago AI strategy manager roles concentrate in Technology & Software, Consulting & Professional Services, and Investment & Asset Management, based on current listings on Migrate Mate as of June 2026.
Related Jobs in Illinois
See All 60 AI Strategy Manager Jobs in Chicago
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