Senior Level Area Director of Operations Jobs
Senior level area director of operations jobs put experienced leaders in charge of multi-unit performance, operational standards, and the district or regional teams that execute the work. Openings concentrate across Consulting & Professional Services, Technology & Software, and Construction & Real Estate, with employers like BKF Engineers, BNI, and JPMorganChase hiring at this level now.
Find JobsOverview
Showing 5 of 89+ Senior Level Area Director of Operations jobs
Avalara is transforming tax compliance into a seamless, automated digital experience. Within our Micro & Emerging Business unit, we are building a unified self-serve compliance platform for small merchants and lodging operators by bringing DAVO and MyLodgeTax together.
As a Senior Program Manager, you will lead the cross-functional operations of this flagship initiative. You will drive alignment, accountability, and execution across dedicated engineering teams, central platform groups, business development, billing systems, and shared services. Reporting to Evan Wright (VP & GM, SMB Business), this role gives you startup-style agility and scope backed by the data, customers, and infrastructure of an established global SaaS leader.
Lead program delivery. Own the integrated plan, milestones, and critical path for the DAVO and MyLodgeTax consolidation, including the platform rebuild, customer migration, and security and compliance deadlines.
Run the cross-team operating model. Set up operating rhythms, dependency maps, and clear service agreements with engineering, central platform, business development, filing operations, and corporate systems teams.
Drive billing and systems work. Coordinate roadmaps and delivery for card and ACH checkout, self-serve pricing and quoting, HubSpot, ERP integrations, and the APIs underneath them.
Align partner integrations. Coordinate timelines across POS and property-management integrations, marketplace apps, and integration partners so customers can sign up and onboard without talking to sales.
Give executives clear visibility. Build dashboards tracking self-serve conversion, support volume, and acquisition economics, and write decision memos that make trade-offs easy to act on.
Modernize how programs run. Use AI tools for status updates, risk detection, and documentation, and help CPMO turn what works here into playbooks for the rest of Avalara.
#LI-Remote
What Your Responsibilities Will Be:
Lead the end-to-end go-to-market strategy, campaign planning, and execution for DAVO to accelerate merchant acquisition, trial sign-ups, and active user growth.
Own marketing initiatives across app marketplaces, POS ecosystems (e.g., Clover, Square, Toast, Shopify, and others), and merchant-embedded channels to drive app installs and partner-referred growth.
Partner with Product and Growth teams to optimize the self-serve buying journey, conversion paths, digital onboarding, and activation funnels.
Develop compelling, merchant-centric messaging, landing pages, digital campaigns, and educational content that articulate the time-saving and compliance benefits of daily automated sales tax.
Plan and execute multi-channel demand generation programs across digital advertising, email nurture streams, partner co-marketing, and industry activations.
Utilize modern marketing technology, automation, and AI-powered tools to scale campaign testing, optimize messaging variations, and eliminate friction across marketing funnels.
Track and analyze full-funnel PLG telemetry and marketing performance metrics (install-to-activation rates, customer acquisition cost, retention, and ROI) to steer marketing investments and campaign optimizations.
AI Proficiency
Use approved AI and automation tools to streamline operations, including project setup, documentation accuracy, sales queue handling, and invoicing workflows.
Build reusable prompts, templates, and lightweight automations to reduce manual rework and help delivery teams prepare client projects faster.
Track efficiency and data quality gains, sharing effective AI workflows and best practices across the team.
What AI success looks like:
Demonstrated experience applying practical AI/automation tools to improve day-to-day workflow speed, quality, and documentation accuracy.
A proactive mindset for identifying process bottlenecks and building scalable, reusable solutions.
What you’ll bring
7+ years of experience leading complex, cross-functional technical programs at a SaaS or enterprise technology organization.
Proven track record delivering programs involving subscription billing, payments/checkout workflows, or complex enterprise platform and integrations.
A track record of driving accountability across a matrixed organization without direct authority.
Experience delivering against fixed milestones and deadlines, including legacy platform migrations.
Executive-level communication skills, with the ability to distill technical and commercial trade-offs into clear recommendations.
Comfort using AI tools in your daily work to synthesize information and move faster.
Preferred
Experience with product-led growth (PLG) or self-serve funnels.
Experience with POS, property-management, or e-commerce partner integrations.
A background in tax, compliance, or fintech.
Solid foundation in Agile, Scrum, or SDLC delivery frameworks
A bachelor’s degree in business, technology, information systems, or a related field, or equivalent experience.
- You’ll bring experience using AI and AI-related technologies, ready to thrive here.
- You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
- You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
What You Need To Know About Avalara:
We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.
We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.
We’re An Equal Opportunity Employer
Avalara is transforming tax compliance into a seamless, automated digital experience. Within our Micro & Emerging Business unit, we are building a unified self-serve compliance platform for small merchants and lodging operators by bringing DAVO and MyLodgeTax together.
As a Senior Program Manager, you will lead the cross-functional operations of this flagship initiative. You will drive alignment, accountability, and execution across dedicated engineering teams, central platform groups, business development, billing systems, and shared services. Reporting to Evan Wright (VP & GM, SMB Business), this role gives you startup-style agility and scope backed by the data, customers, and infrastructure of an established global SaaS leader.
Lead program delivery. Own the integrated plan, milestones, and critical path for the DAVO and MyLodgeTax consolidation, including the platform rebuild, customer migration, and security and compliance deadlines.
Run the cross-team operating model. Set up operating rhythms, dependency maps, and clear service agreements with engineering, central platform, business development, filing operations, and corporate systems teams.
Drive billing and systems work. Coordinate roadmaps and delivery for card and ACH checkout, self-serve pricing and quoting, HubSpot, ERP integrations, and the APIs underneath them.
Align partner integrations. Coordinate timelines across POS and property-management integrations, marketplace apps, and integration partners so customers can sign up and onboard without talking to sales.
Give executives clear visibility. Build dashboards tracking self-serve conversion, support volume, and acquisition economics, and write decision memos that make trade-offs easy to act on.
Modernize how programs run. Use AI tools for status updates, risk detection, and documentation, and help CPMO turn what works here into playbooks for the rest of Avalara.
#LI-Remote
What Your Responsibilities Will Be:
Lead the end-to-end go-to-market strategy, campaign planning, and execution for DAVO to accelerate merchant acquisition, trial sign-ups, and active user growth.
Own marketing initiatives across app marketplaces, POS ecosystems (e.g., Clover, Square, Toast, Shopify, and others), and merchant-embedded channels to drive app installs and partner-referred growth.
Partner with Product and Growth teams to optimize the self-serve buying journey, conversion paths, digital onboarding, and activation funnels.
Develop compelling, merchant-centric messaging, landing pages, digital campaigns, and educational content that articulate the time-saving and compliance benefits of daily automated sales tax.
Plan and execute multi-channel demand generation programs across digital advertising, email nurture streams, partner co-marketing, and industry activations.
Utilize modern marketing technology, automation, and AI-powered tools to scale campaign testing, optimize messaging variations, and eliminate friction across marketing funnels.
Track and analyze full-funnel PLG telemetry and marketing performance metrics (install-to-activation rates, customer acquisition cost, retention, and ROI) to steer marketing investments and campaign optimizations.
AI Proficiency
Use approved AI and automation tools to streamline operations, including project setup, documentation accuracy, sales queue handling, and invoicing workflows.
Build reusable prompts, templates, and lightweight automations to reduce manual rework and help delivery teams prepare client projects faster.
Track efficiency and data quality gains, sharing effective AI workflows and best practices across the team.
What AI success looks like:
Demonstrated experience applying practical AI/automation tools to improve day-to-day workflow speed, quality, and documentation accuracy.
A proactive mindset for identifying process bottlenecks and building scalable, reusable solutions.
What you’ll bring
7+ years of experience leading complex, cross-functional technical programs at a SaaS or enterprise technology organization.
Proven track record delivering programs involving subscription billing, payments/checkout workflows, or complex enterprise platform and integrations.
A track record of driving accountability across a matrixed organization without direct authority.
Experience delivering against fixed milestones and deadlines, including legacy platform migrations.
Executive-level communication skills, with the ability to distill technical and commercial trade-offs into clear recommendations.
Comfort using AI tools in your daily work to synthesize information and move faster.
Preferred
Experience with product-led growth (PLG) or self-serve funnels.
Experience with POS, property-management, or e-commerce partner integrations.
A background in tax, compliance, or fintech.
Solid foundation in Agile, Scrum, or SDLC delivery frameworks
A bachelor’s degree in business, technology, information systems, or a related field, or equivalent experience.
- You’ll bring experience using AI and AI-related technologies, ready to thrive here.
- You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
- You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
What You Need To Know About Avalara:
We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.
We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.
We’re An Equal Opportunity Employer
See All 89 Senior Level Area Director of Operations Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsSenior Level Area Director of Operations Job Market
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services14
- Technology & Software12
- Construction & Real Estate9
- Banking & Financial Services6
- Waste Management & Environmental Services5
Senior Level Area Director of Operations Jobs: Frequently Asked Questions
How do I get a senior level area director of operations job?
Employers hiring at this level look for candidates who have already owned multi-unit or regional outcomes, not just contributed to them. A strong application demonstrates a history of improving operational KPIs across locations, experience developing site-level managers, and comfort presenting performance results to executive stakeholders. Certifications in operations management and familiarity with P&L oversight give candidates a clear edge.
Which companies hire senior level area director of operationss?
Companies hiring senior level area director of operationss right now include BKF Engineers, BNI, and JPMorganChase, based on current listings on Migrate Mate as of November 2026. Hiring at this level typically comes from large multi-location retailers, restaurant groups, healthcare networks, logistics companies, and regional service organizations that need experienced leaders to unify operations across multiple sites.
Are there remote senior level area director of operations jobs?
Yes, though most area director of operations roles require regular on-site presence across the locations they oversee. About 20% of senior level area director of operations openings are remote or hybrid as of November 2026, and these tend to be positions where oversight is handled through data reporting, regional manager check-ins, and periodic travel rather than daily physical presence.
What makes a area director of operations role senior level?
Senior level area director of operations roles are defined by scope and accountability. These positions own outcomes across a portfolio of locations or districts, set operational standards rather than simply follow them, and are responsible for developing the site managers and team leads beneath them. Senior roles also involve direct involvement in budgeting, hiring decisions, and reporting to vice president or C-suite stakeholders.
Which industries hire the most senior level area director of operationss?
Senior Level area director of operations roles concentrate in Consulting & Professional Services, Technology & Software, and Construction & Real Estate, based on current listings on Migrate Mate as of November 2026. These sectors tend to drive hiring at this level because they operate large networks of locations or service units that require experienced multi-site leadership to maintain consistency, compliance, and profitability across the portfolio.