Senior Level Associate Support Engineer Jobs
Senior level associate support engineer jobs place experienced engineers in ownership roles, leading escalation workflows, defining support processes, and guiding the teams that keep enterprise systems running. Openings are concentrated across Technology & Software, Banking & Financial Services, and Manufacturing, with a mix of on-site, remote, and hybrid settings, and employers like Meta, The Depository Trust & Clearing Corporation (DTCC), and KLA hiring at this level now.
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INTRODUCTION
We are hiring a Director of Operations Support in Region 4. This position will support our General Tool business line. This position will report to the Regional Vice President. We are targeting the selected candidate to be based out of one of the below markets. Applications without multi-location leadership responsibility will not be considered.
- Atlanta, GA
- Nashville, TN
- Birmingham, AL
Are you seeking an entrepreneurial, empowering workplace that allows you to:
- Develop a career track
- Leverage your current skills while developing new skills
- Work with an incredible team of people
Sunbelt Rentals—the fastest growing rental business in North America—is seeking a Director of Operations Support.
POSITION OBJECTIVE:
Focus on the strategic & tactical decisions that will drive company growth. Responsible for developing and implementing unique operating concepts and the profitable operations of the Region. Work closely with Region Staff to ensure fleet utilization, inventory maintenance, acquisition integration, implementation of policies, procedures, and safety guidelines.
POSITION RESPONSIBILITIES:
- Establish goals for the region that will continually drive company growth.
- Work with the Regional VP and District Managers on their interpretation of market landscape for strategic planning purposes.
- Identify, research and evaluate acquisition opportunities.
- Achieve and maintain buy-in with newly acquired businesses to provide a smooth transition into Sunbelt Rentals.
- Ensure appropriate alignment of the newly acquired business with Sunbelt’s core values and mission.
- Facilitate relationships between newly acquired business and Sunbelt Rentals through effective communication.
- Participate in acquisition due diligence.
- Work closely with Regional Vice President and Fleet Department personnel in identifying and evaluating disposal of equipment.
- Maintain the standardization of used equipment pricing based on parameters set forth by Sunbelt.
- Review company documentation on a continual basis in regard to fleet transactions.
- Develop, direct and monitor short-term and long-term plans consistent with overall profit and growth objectives of the region.
- Develop and direct the implementation of the operating plan.
- Maintain a positive financial posture for the region and monitor expense activity.
- Other duties as assigned.
BASIC QUALIFICATIONS:
- Must have a minimum of 6 years’ experience in corporate or multi-unit retail or rental environment.
- Must have proven track record of P/L accountability.
- Experience managing the integration of acquisitions.
- Advanced knowledge of the construction industry preferred.
- Organizational, leadership, communication and analytical skills are necessities.
- Must be computer literate.
- Must be able to travel frequently.
- Lift up to 10 pounds, bend, stoop, squat, reach, crouch and kneel. Sit or stand for long periods of time.
OTHER REQUIREMENTS:
- Strong interpersonal skills with demonstrated success developing relationships.
- Excellent written and verbal communicator with strong presentation skills.
- Strong business and technical acumen, good analytical skills.
- Good project management skills with proven ability to manage multiple tasks and priorities.
- Computer literate with working knowledge of MS Office, spreadsheets and database applications.
The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.
Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.
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Top Industries Hiring
- Technology & Software40
- Banking & Financial Services11
- Manufacturing8
- Electronics & Hardware8
- Investment & Asset Management7
Senior Level Associate Support Engineer Jobs: Frequently Asked Questions
How do I get a senior level associate support engineer job?
Employers at this level look for candidates who have owned complex support escalations end to end, not just resolved tickets. Demonstrating that you have mentored junior engineers, contributed to process improvements, and worked cross-functionally with product or engineering teams will give you a clear edge. Tailor your resume to show scope and outcomes, not just responsibilities.
Which companies hire senior level associate support engineers?
Companies hiring senior level associate support engineers right now include Meta, The Depository Trust & Clearing Corporation (DTCC), and KLA, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from enterprise software vendors, managed service providers, and large technology operations teams that need experienced engineers to anchor their support functions.
Are there remote senior level associate support engineer jobs?
Yes, though availability varies by employer and industry. About 43% of senior level associate support engineer openings are remote or hybrid as of November 2026, reflecting strong demand from technology and SaaS companies that run distributed support teams. On-site roles remain common in industries where systems access or compliance requirements favor in-person work.
What makes an associate support engineer role senior level?
Senior level roles are defined by ownership and scope rather than task execution. You are expected to lead escalations, design or refine support processes, and serve as a technical reference point for less experienced engineers. Cross-functional collaboration with engineering, product, and account teams is routine, and your decisions carry direct impact on customer outcomes and team performance.
Which industries hire the most senior level associate support engineers?
Senior level associate support engineer roles concentrate in Technology & Software, Banking & Financial Services, and Manufacturing, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they operate complex, high-availability platforms where experienced support engineers play a critical role in maintaining reliability and resolving issues that junior staff cannot handle independently.