Mid Level Business Consultant Jobs
Mid level business consultant jobs go to professionals ready to own client engagements end to end, guide junior team members, and shape recommendations without constant oversight. Openings are 56% remote or hybrid, concentrated in Technology & Software, Consulting & Professional Services, and Banking & Financial Services, with Veeva Systems, Infosys, and PNC Financial Services hiring at this level now.
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Now Hiring: Business Development Consultant 3 (Knowledge & Insight Analyst)
Location: Peoria, IL (Hybrid - Up to 3 Days Onsite Weekly)
Duration: 12-Month Contract
Schedule: Monday - Friday, 1st Shift
Pay Rate: $39 - $41 an hr
We are seeking an experienced Knowledge & Insight Analyst to support a customer-focused knowledge management team. This role will be responsible for developing, maintaining, and optimizing knowledge content that enhances both customer and frontline agent experiences.
Key Responsibilities
- Identify knowledge gaps and lead initiatives to improve content effectiveness.
- Create, update, and maintain customer-facing and agent-facing knowledge articles.
- Develop and enhance knowledge article templates and processes.
- Partner with contact center teams and internal stakeholders to ensure content accuracy and usability.
- Analyze customer behavior and support data to provide recommendations for continuous improvement.
- Participate in tool testing and optimization efforts involving Salesforce, Power BI, and Google Analytics.
- Collaborate with team members to build and improve frontline agent processes.
Required Qualifications
- 5+ years of relevant professional experience.
- 2+ years of experience developing knowledge articles within a contact center environment.
- Strong verbal and written communication skills.
- Experience working with Power BI dashboards and/or Google Analytics.
- Proactive, self-motivated, and eager to learn.
- Ability to collaborate effectively across teams and stakeholders.
Preferred Qualifications
- Customer service or contact center experience.
- Experience creating and managing knowledge management programs or initiatives.
- Familiarity with Salesforce platforms and tool testing activities.
Work Environment
- Hybrid work arrangement with up to three days onsite each week.
- Collaborative team environment within a training and knowledge-focused group.
- Opportunity to drive impactful improvements in customer and agent support experiences.
Important Notes
- Candidates must currently reside in the Peoria, IL area or surrounding communities.
- Relocation candidates will not be considered.
- Stable work history is strongly preferred.
INDOEM
Now Hiring: Business Development Consultant 3 (Knowledge & Insight Analyst)
Location: Peoria, IL (Hybrid - Up to 3 Days Onsite Weekly)
Duration: 12-Month Contract
Schedule: Monday - Friday, 1st Shift
Pay Rate: $39 - $41 an hr
We are seeking an experienced Knowledge & Insight Analyst to support a customer-focused knowledge management team. This role will be responsible for developing, maintaining, and optimizing knowledge content that enhances both customer and frontline agent experiences.
Key Responsibilities
- Identify knowledge gaps and lead initiatives to improve content effectiveness.
- Create, update, and maintain customer-facing and agent-facing knowledge articles.
- Develop and enhance knowledge article templates and processes.
- Partner with contact center teams and internal stakeholders to ensure content accuracy and usability.
- Analyze customer behavior and support data to provide recommendations for continuous improvement.
- Participate in tool testing and optimization efforts involving Salesforce, Power BI, and Google Analytics.
- Collaborate with team members to build and improve frontline agent processes.
Required Qualifications
- 5+ years of relevant professional experience.
- 2+ years of experience developing knowledge articles within a contact center environment.
- Strong verbal and written communication skills.
- Experience working with Power BI dashboards and/or Google Analytics.
- Proactive, self-motivated, and eager to learn.
- Ability to collaborate effectively across teams and stakeholders.
Preferred Qualifications
- Customer service or contact center experience.
- Experience creating and managing knowledge management programs or initiatives.
- Familiarity with Salesforce platforms and tool testing activities.
Work Environment
- Hybrid work arrangement with up to three days onsite each week.
- Collaborative team environment within a training and knowledge-focused group.
- Opportunity to drive impactful improvements in customer and agent support experiences.
Important Notes
- Candidates must currently reside in the Peoria, IL area or surrounding communities.
- Relocation candidates will not be considered.
- Stable work history is strongly preferred.
INDOEM
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Who's Hiring
Top Industries Hiring
- Technology & Software26
- Consulting & Professional Services11
- Banking & Financial Services9
- Investment & Asset Management5
- Fintech4
Mid Level Business Consultant Jobs: Frequently Asked Questions
How do I get a mid level business consultant job?
Position your experience around ownership, not just participation. Highlight projects where you drove the analysis, shaped the deliverable, or influenced a client decision directly. Tailor your resume to show measurable outcomes, such as cost reductions, process improvements, or revenue impact. Mid level roles want evidence that you can run a workstream independently, so lead with examples that demonstrate that scope.
Which companies hire mid level business consultants?
Companies hiring mid level business consultants right now include Veeva Systems, Infosys, and PNC Financial Services, based on current listings on Migrate Mate as of August 2026. Hiring at this level comes from a mix of management consulting firms, in-house strategy teams at large corporations, and boutique advisory practices looking for consultants who can contribute without heavy supervision.
Are there remote mid level business consultant jobs?
Yes, and the share is meaningful. About 56% of mid level business consultant openings are remote or hybrid as of August 2026, reflecting how many consulting engagements now rely on distributed teams. Client-facing roles may still require occasional travel, but a significant portion of strategic and analytical work is available outside a traditional office setting.
How do I move up to a mid level business consultant role?
The path from entry level to mid level is built on demonstrated ownership over time. Early in your career, focus on deepening a functional area, whether that is operations, finance, technology, or strategy, while taking on progressively larger pieces of client work. Consistent delivery, the ability to manage your own workload, and visible impact on project outcomes signal readiness to step into a mid level role.
Which industries hire the most mid level business consultants?
Mid Level business consultant roles concentrate in Technology & Software, Consulting & Professional Services, and Banking & Financial Services, based on current listings on Migrate Mate as of August 2026. These sectors drive hiring because they rely on consultants to translate complexity into actionable strategy, whether managing organizational change, improving operational efficiency, or navigating competitive market shifts.