Business Process Improvement Jobs in Utah

We are seeking a Process Engineer to join Zions Bancorporation. The Process Engineer plays a key role in driving process transformation initiatives, leveraging process mining, task mining, and intelligent process optimization to deliver operational efficiencies across deposits, lending, finance, affluent, and other business units. This Process Engineer challenges the status quo, provides thought leadership, and collaborates with stakeholders to optimize processes, mitigate risk, and improve the customer experience. The successful candidate will partner with business owners, automation, technology, data, and risk groups to prioritize and execute projects, develop business cases, and implement process improvements. This is an exciting opportunity to make a significant impact by streamlining operations, supporting scalability, and contributing to the long-term strategic roadmap of the organization.

Responsibilities:

• Lead and execute end-to-end process improvement initiatives, applying the Improvement Model to identify pain points and deliver measurable outcomes across complex workflows.
• Translate data into action by analyzing processes, developing business cases, and prioritizing high-impact opportunities.
• Partner across business, technology, automation, data, and risk teams to design and implement practical, scalable solutions.
• Drive process optimization through automation, standardization, and continuous improvement while ensuring risk and control considerations are addressed.
• Support execution and adoption by guiding stakeholders, contributing to project delivery, and advancing enterprise process frameworks and best practices.

Qualifications

• Experience in process mining, task mining, process mapping, and end-to-end process transformation, with a proven ability to analyze data, identify root causes, and drive measurable improvements across complex workflows.
• Demonstrated capability to navigate and apply an end-to-end Improvement Model—including understanding customer/employee experience, mapping and measuring processes, identifying bottlenecks and rework, establishing OKRs, and implementing scalable solutions.
• Proficiency with process mapping and analysis tools (e.g., Blueworks Live, Visio) and familiarity with automation technologies (RPA) and data transformation techniques to reduce manual effort and improve efficiency.
• Strong analytical, problem-solving, and communication skills, with the ability to manage conflicting data, influence stakeholders, and translate insights into actionable business improvements.
• Bachelor’s degree (business, finance, or related) required; Lean/Six Sigma or BPM certification preferred, with working knowledge of project methodologies and experience operating in cross-functional environments. A combination of education and experience may meet qualifications.

Location:

This position is fully in office (5 days a week) at the Zions Technology Center - 7860 South Bingham Junction Blvd, Midvale, UT 84047

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company’s primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

• Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
• At least 75% of the building is powered by on-site renewable solar energy.
• Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
• Large modern cafe with a healthy and diverse menu.
• Healthy indoor environment with ample natural light and fresh air.
• LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.