Business Process Improvement Jobs in Texas
Business Process Improvement jobs in Texas are in steady demand, concentrated in manufacturing, energy, healthcare, and financial services, with openings from entry-level analysts through senior directors and VP-level process executives. Houston, Dallas, and San Antonio are the primary hiring hubs, anchored by employers like ExxonMobil, USAA, and Texas Health Resources, all of which maintain active continuous improvement practices. Lean Six Sigma certification and proficiency with process mapping tools are the most sought-after specialties across Texas listings. Find a role that fits below and apply directly.
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POSITION TITLE: Manager, Process Improvement (M2)
For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.
ABOUT THE ROLE
The Assets & Operations (A&O) department is responsible for preserving the asset integrity of our portfolio of towers. This requires strong alignment of processes related to engineering, inspection, site access controls and monitoring, and site repairs. A significant amount of tasks associated with these activities are completed annually and thoughtful design is required to operate efficiently and effectively, in close coordination with the underlying standards that provide for safety, compliance, and data integrity.
The Manager, Process Improvement will lead development and implementation of process improvement efforts within the department. They will be charged with identifying opportunities to automate operations and simplify workflows, thereby reducing steps and handoffs. They will work alongside leaders within the department to identify measurable outcomes and champion solutions that achieve these goals. The Manager, Process Improvement will also ensure teammates adopt changes by driving effective change management and communication. Supported by one or more direct reports, they may also provide guidance or direction on project work to teammates and may mentor and train staff in the complexities of assigned work.
WHAT YOU WILL DO
- Leads the implementation of process improvement projects to achieve desired results
- Innovatively design process solutions by analyzing data and evaluating key business components, while ensuring solutions are rightsized for the problem and within the constraints of time, scope, and budget
- Collaborate with many stakeholders to ensure a common understanding and bring the necessary skills and expertise to the improvement process
- Enact lasting changes to how asset integrity is preserved by utilizing a consultative approach to department leadership that focuses on defining and measuring operational value delivered through people, tasks, and systems.
- Provide guidance and expertise to supported teams on process, leveraging unique cross-functional vantage point and continuous improvement skillset to consult on problems, risks, and opportunities
- Determines, allocates, and directs all process improvement project team resources
- Spend time with teams across the organization to understand existing process and support them in identifying and understanding process improvement opportunities
- Demonstrated ability to successfully resolve situations that are ambiguous, broadly defined, complex, diverse, and unprecedented
Expectations
- Collaborative work done in a way that balances educated decision making with measured speed of implementation.
- Ability to continuously prioritize long-term plans with short-term urgent response needs.
- Ability to influence conversations and work through building of relationships, thoughtful framing of issues, and building influence through excellent work.
- Strong written and verbal communication skills with an ability to present complex information in a clear and simple format.
- A constant example of modeling Crown’s CORE Four values.
WHAT YOU WILL NEED TO SUCCEED
Education Qualifications
- Bachelor's degree in business or related field
- PMP certification or Lean Six Sigma preferred
Experience Qualifications
- Five (5)+ years’ experience in leading large scale, complex process improvement projects
- 2-5+ years of supervisory experience preferred
- Expert knowledge of and practice of the five project management process groups
- Familiarity with site operations standards and practices, and cross-functional experience at Crown Castle is preferred, not required
Organizational Relationship
Reports to: VP Assets & Operations
Direct Reports (if applicable): Business Analyst, Process Improvement I/II/III
Where You Will Work: This role falls into our hybrid work model working in the office on Monday through Thursday. On Fridays, teammates have the option to work from the office or home. There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.
YOUR COMPANY BENEFITS
At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.
We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.
- Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
- Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
- New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
- Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
- Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
- Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
- Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
- 10 company holidays plus 2 floating holiday.
- All offices provide free beverages and snacks.
Compensation
The salary range offered for this position is $112400 - $154600 annually. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.
Additional Information
Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
If you are interested in joining our team, please visit the Crown Castle careers site (https://www.crowncastle.com/careers/) to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
POSITION TITLE: Manager, Process Improvement (M2)
For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.
ABOUT THE ROLE
The Assets & Operations (A&O) department is responsible for preserving the asset integrity of our portfolio of towers. This requires strong alignment of processes related to engineering, inspection, site access controls and monitoring, and site repairs. A significant amount of tasks associated with these activities are completed annually and thoughtful design is required to operate efficiently and effectively, in close coordination with the underlying standards that provide for safety, compliance, and data integrity.
The Manager, Process Improvement will lead development and implementation of process improvement efforts within the department. They will be charged with identifying opportunities to automate operations and simplify workflows, thereby reducing steps and handoffs. They will work alongside leaders within the department to identify measurable outcomes and champion solutions that achieve these goals. The Manager, Process Improvement will also ensure teammates adopt changes by driving effective change management and communication. Supported by one or more direct reports, they may also provide guidance or direction on project work to teammates and may mentor and train staff in the complexities of assigned work.
WHAT YOU WILL DO
- Leads the implementation of process improvement projects to achieve desired results
- Innovatively design process solutions by analyzing data and evaluating key business components, while ensuring solutions are rightsized for the problem and within the constraints of time, scope, and budget
- Collaborate with many stakeholders to ensure a common understanding and bring the necessary skills and expertise to the improvement process
- Enact lasting changes to how asset integrity is preserved by utilizing a consultative approach to department leadership that focuses on defining and measuring operational value delivered through people, tasks, and systems.
- Provide guidance and expertise to supported teams on process, leveraging unique cross-functional vantage point and continuous improvement skillset to consult on problems, risks, and opportunities
- Determines, allocates, and directs all process improvement project team resources
- Spend time with teams across the organization to understand existing process and support them in identifying and understanding process improvement opportunities
- Demonstrated ability to successfully resolve situations that are ambiguous, broadly defined, complex, diverse, and unprecedented
Expectations
- Collaborative work done in a way that balances educated decision making with measured speed of implementation.
- Ability to continuously prioritize long-term plans with short-term urgent response needs.
- Ability to influence conversations and work through building of relationships, thoughtful framing of issues, and building influence through excellent work.
- Strong written and verbal communication skills with an ability to present complex information in a clear and simple format.
- A constant example of modeling Crown’s CORE Four values.
WHAT YOU WILL NEED TO SUCCEED
Education Qualifications
- Bachelor's degree in business or related field
- PMP certification or Lean Six Sigma preferred
Experience Qualifications
- Five (5)+ years’ experience in leading large scale, complex process improvement projects
- 2-5+ years of supervisory experience preferred
- Expert knowledge of and practice of the five project management process groups
- Familiarity with site operations standards and practices, and cross-functional experience at Crown Castle is preferred, not required
Organizational Relationship
Reports to: VP Assets & Operations
Direct Reports (if applicable): Business Analyst, Process Improvement I/II/III
Where You Will Work: This role falls into our hybrid work model working in the office on Monday through Thursday. On Fridays, teammates have the option to work from the office or home. There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.
YOUR COMPANY BENEFITS
At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.
We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.
- Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
- Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
- New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
- Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
- Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
- Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
- Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
- 10 company holidays plus 2 floating holiday.
- All offices provide free beverages and snacks.
Compensation
The salary range offered for this position is $112400 - $154600 annually. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.
Additional Information
Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
If you are interested in joining our team, please visit the Crown Castle careers site (https://www.crowncastle.com/careers/) to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 16 Business Process Improvement Jobs in Texas
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Find JobsBusiness Process Improvement Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Business Process Improvement Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What Texas Employers Look For
The qualifications that appear most often in business process improvement jobs across Texas.
- Bachelor's degree in business, industrial engineering, or a related field required
- Lean Six Sigma Green Belt or Black Belt certification strongly preferred by Texas employers
- Three or more years of experience leading process improvement or operational excellence initiatives
- Proficiency in process mapping tools such as Visio, Lucidchart, or equivalent software
- Demonstrated experience with data analysis tools including Excel, Power BI, or Tableau
- Strong stakeholder communication skills and experience facilitating cross-functional workshops
Business Process Improvement Jobs in Texas: Frequently Asked Questions
How do you become a business process improvement professional in Texas?
Most business process improvement roles in Texas require a bachelor's degree in business administration, industrial engineering, operations management, or a related field. Texas does not issue a state-specific license for this role, so professional certifications carry significant weight. The most recognized path is earning a Lean Six Sigma Green Belt or Black Belt through organizations like ASQ or IASSC, credentials that Texas employers in energy, healthcare, and manufacturing consistently request.
How much do business process improvements make in Texas?
Business process improvements in Texas earn a median of about $80,820 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $47,310 for the lowest 10% to over $135,450 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire business process improvements in Texas?
Employers hiring business process improvements in Texas right now include Guidehouse, Komatsu, and Fanatics, based on current listings on Migrate Mate as of October 2026. Texas's concentration of energy majors, large hospital systems, and Fortune 500 financial firms means sustained demand for process improvement talent across multiple industries statewide.
Which Texas cities have the most business process improvement jobs?
Houston, San Antonio, and Austin lead Texas for business process improvement openings. Houston's dominance reflects its energy and petrochemical industry base, where operational efficiency initiatives are ongoing priorities, while Dallas draws demand from its dense financial services and technology employer concentration, and San Antonio benefits from USAA and a growing healthcare sector that continuously invests in process excellence.
Are there remote business process improvement jobs in Texas?
Yes, and more than most operational roles, since business process improvement work is largely analytical and document-driven rather than hands-on. About 60% of business process improvement openings tied to Texas are remote or hybrid as of October 2026, reflecting how well the role translates to distributed teams. Process mapping, data analysis, and workshop facilitation via collaboration tools are the functions most commonly performed remotely.
How can I get hired as a business process improvement professional in Texas with little or no experience?
The most realistic entry path is through an operations analyst, quality assurance coordinator, or project coordinator role at a large Texas employer, then building toward dedicated process improvement work. Companies like Texas Health Resources, Valero Energy, and Dell Technologies hire operations associates and rotational program participants who work alongside improvement teams. Earning a Lean Six Sigma Yellow or Green Belt before applying gives candidates a concrete credential that offsets limited direct experience in Texas hiring.
Where can I find and apply to business process improvement jobs in Texas?
You can find and apply to business process improvement jobs in Texas on Migrate Mate, which lists current Texas openings across industries and metro areas. Search the available roles, find the ones that match your experience and target location, and apply directly to the employers posting them.
See All 16 Business Process Improvement Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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