Business Process Improvement Jobs
Business Process Improvement jobs are open across manufacturing, healthcare, financial services, and consulting, from analyst to director level, with specializations in Lean, Six Sigma, and workflow automation. Find a role that fits from the openings below and apply directly.
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Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of Consumer and Community Banking Operations. The team partners with business and functional leaders to re-engineer core components of our business, from diagnostic work and designing innovative, streamlined ways of working to implementing solutions that drive measurable results. We are a driving force behind transformative business initiatives that advance operational excellence across the organization. Our mission is to redefine how work gets done by optimizing end-to-end processes, elevating the customer experience, and fostering a culture of continuous improvement. By enhancing employee engagement, mitigating risk, and delivering meaningful business value, we help create lasting improvements for our clients, customers, and employees.
As a Process Improvement Associate II within Performance Consulting's Delivery Management team, you will manage projects and defined workstreams that translate business priorities and improvement opportunities into successfully implemented solutions. You will develop and manage project plans, coordinate stakeholders and dependencies, identify and address risks and issues, and drive work toward clear milestones and outcomes. You will apply process improvement methods and structured problem solving to understand current-state processes, identify root causes and improvement opportunities, and help translate recommendations into implemented solutions. Your work will require strong collaboration, analytical thinking, and disciplined execution to deliver measurable results while ensuring alignment with applicable Risk, Control, and firmwide requirements.
Job Responsibilities
- Manage projects and defined workstreams from planning through implementation, developing and maintaining project plans, milestones, dependencies, risks, issues, and stakeholder communications.
- Partner with cross-functional stakeholders to define objectives, scope, requirements, roles and responsibilities, and desired business outcomes.
- Coordinate project activities and deliverables, proactively identifying and addressing execution risks, issues, and barriers to maintain progress against commitments.
- Apply process improvement and structured problem-solving methods to assess current-state processes, identify inefficiencies and improvement opportunities, and develop target-state designs.
- Analyze qualitative and quantitative data to evaluate process performance, identify trends, measure results, and support data-driven recommendations and decisions.
- Translate recommendations and improvement opportunities into actionable implementation plans and drive execution through successful delivery and adoption.
- Develop clear project documentation and stakeholder communications that effectively communicate progress, risks, issues, decisions, and recommendations.
- Ensure projects and deliverables are executed in accordance with applicable Risk, Control, and firmwide requirements while contributing to continuous improvement of Delivery Management practices.
Required Qualifications, Capabilities, and Skills
- 3+ years of relevant experience in project management, program support, process improvement, business transformation, operations, or a comparable delivery environment.
- Demonstrated experience managing projects, defined workstreams, or significant project deliverables from planning through implementation.
- Working knowledge of process improvement methods and tools, including process mapping, current-state assessment, root-cause analysis, and target-state design.
- Strong analytical and problem-solving skills, with the ability to analyze qualitative and quantitative information, identify trends and opportunities, and support data-driven decisions.
- Demonstrated ability to manage multiple priorities, coordinate across stakeholders, identify and address risks and issues, and drive work toward established milestones and outcomes.
- Strong written and verbal communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams and communicate progress, issues, and recommendations to stakeholders.
Preferred Qualifications, Capabilities, and Skills
- Project management or process improvement certification, such as PMP, CAPM, Lean Six Sigma, or a comparable credential.
- Experience working in financial services, management consulting or another complex, regulated environment.
- Experience supporting or delivering process improvement, operational excellence, re-engineering, or business transformation initiatives.
- Familiarity with Lean, Lean Six Sigma, DMAIC, or comparable structured process improvement methodologies and tools.
- Experience managing project deliverables or business initiatives using agile, waterfall, or hybrid delivery methodologies.
- Experience using data analysis and visualization tools to evaluate process or project performance and communicate insights.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Business Process Improvement Jobs by Experience Level
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Find JobsBusiness Process Improvement Job Market
Who's Hiring
- Guidehouse10

- Sentara6

- GE Appliances4

- 21st Century Home Health Services4

- Smithfield Foods3

Top Industries Hiring
- Technology & Software
- Insurance
- Automotive
- Manufacturing
- Food & Beverage
What Employers Look For
The qualifications that appear most often in business process improvement jobs.
- Lean or Six Sigma certification at Green Belt or Black Belt level
- Experience leading end-to-end process improvement projects from analysis to implementation
- Proficiency with process mapping tools such as Visio, Lucidchart, or equivalent
- Ability to analyze operational data using Excel, SQL, or business intelligence platforms
- Strong stakeholder facilitation skills including workshop design and cross-functional collaboration
- Bachelor's degree in business, industrial engineering, operations management, or a related field
Tips for Your Business Process Improvement Job Search
Quantify your process gains on your resume
Hiring managers for business process improvement roles want numbers, not narratives. Replace phrases like 'streamlined operations' with the actual cycle time reduction, cost savings, or defect rate improvement you drove. Vague claims get filtered out fast.
List your certifications above your job titles
Lean Six Sigma belts, PMP, and Kaizen credentials are often the first thing screeners scan for in this field. Putting them in a prominent certifications block near the top of your resume ensures they're seen before a recruiter reads a single bullet point.
Filter openings by methodology not just job title
Job postings for this work appear under titles like process excellence analyst, continuous improvement manager, and operational effectiveness lead. Search by methodology keywords such as Lean, DMAIC, or value stream mapping to surface relevant roles that use a different title.
Apply early to roles that fit
Migrate Mate lists business process improvement openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a structured improvement case study for interviews
Most business process improvement interviews include a live or take-home scenario where you map a broken process and recommend fixes. Prepare one concise case study from your own work using DMAIC or PDCA structure so you can walk interviewers through your thinking in real time.
Negotiate scope and tools access, not just salary
When you receive an offer, ask what process mapping software, data access, and cross-functional authority the role actually includes. A business process improvement role with no mandate to implement changes or access to operational data has limited career upside, regardless of the title.
Business Process Improvement Jobs: Frequently Asked Questions
Which companies are hiring the most business process improvements?
The companies hiring the most business process improvements right now include Guidehouse, Sentara, and GE Appliances, with the largest share of openings in California, Virginia, and Texas, based on current listings on Migrate Mate as of November 2026. Industries with the most consistent hiring volume include healthcare systems, large financial services firms, and manufacturing companies running continuous improvement programs.
How many business process improvement jobs are remote?
About 53% of business process improvement openings are fully remote or hybrid as of November 2026, though availability varies significantly by specialization. Roles focused on data analysis, process documentation, and change management strategy tend to be the most remote-friendly, while positions requiring hands-on observation of physical workflows, such as those in manufacturing or warehouse operations, are more likely to require on-site presence.
How do you become a business process improvement?
Start by earning a Lean or Six Sigma credential at the Green Belt level, which gives you a structured methodology employers recognize. Build hands-on experience by leading a real improvement project, even in a volunteer or internal capacity. Then target analyst or coordinator roles at organizations with formal continuous improvement programs, where you can work under experienced practitioners and document measurable results for your resume.
How do you get hired as a business process improvement with little experience?
Focus on internal transfer opportunities within your current organization, since companies prefer promoting people who already understand their workflows over hiring externally for junior improvement roles. If you're entering from outside, complete a Lean Six Sigma White or Yellow Belt course, then document a small process you've improved in any context, such as reducing steps in a team workflow or cutting processing time on a manual task, and lead your resume with that example.
What does the business process improvement interview process look like?
Most hiring processes for this role include a structured competency interview, a process mapping or case study exercise, and a presentation round where you walk a panel through your approach to a real or hypothetical improvement scenario. Expect questions about how you handle resistance from frontline staff, how you prioritize which processes to target first, and how you measure whether an implemented change actually held over time.
Where can I find and apply to business process improvement jobs?
You can find and apply to business process improvement jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and specialization, then apply directly to each listing from the same place.
See All 198+ Business Process Improvement Jobs
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