Entry Level Claims Operations Manager Jobs
New grad claims operations manager jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or hands-on coursework in insurance or operations can matter more than a long resume. Most openings are on-site roles across Insurance, Technology & Software, and Banking & Financial Services, with employers like Bank of America, Liberty Mutual Insurance, and Paylocity hiring at this level now.
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Showing 5 of 83+ Entry Level Claims Operations Manager jobs
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
The Sr. Ops Project Consultant II is accountable for the development, improvement and execution of processes in support of Performance Plan objectives within or across lines of business. Focus is on long-term strategic goals. Ensures full integration of all process and linkage to best practices. Accountable for the achievement of breakthrough productivity, customer satisfaction and continuous process improvements. Works closely with the business executive or deployment champions. May be responsible for managing, training and developing associates on the team.
This role sits within the Transformation, Initiatives, and Process Office (TIPO) and supports lines of business across SSFO. The Sr. Ops Project Consultant is responsible for identifying, applying and scaling digital solutions that improve the client experience, operational efficiency and controls.
The ideal candidate is a strategic thinker who takes initiative and is comfortable moving between strategy, portfolio management and hands-on execution. This individual will identify opportunities and gaps, design practical solutions, and drive change through implementation and adoption. They will partner closely with business, operations, technology and risk partners.
This job is responsible for analyzing processes, documenting business case opportunities, and implementing process improvement and transformation initiatives in support of Operational Excellence objectives. Key responsibilities include executing on change initiatives that may result in breakthrough cost efficiencies, quality, productivity, client experience, and risk mitigation. Job expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline.
Responsibilities:
- Identifies opportunities, process gaps and risks, and recommends solutions with clearly defined business value
- Designs, applies and scales digital solutions that improve efficiency, quality, controls and the client experience
- Owns initiatives from start to finish, from discovery and solution design through implementation and adoption
- Manages a portfolio of initiatives, including priorities, dependencies, risks, status and benefits
- Partners with business, operations, technology, risk and compliance stakeholders to resolve business challenges
- Uses analytics and critical thinking to turn complex problems into structured, actionable solutions
- Develops change management deliverables, such as project charters, process maps, RACI, risk assessments and control plans
- Prepares and presents clear, concise updates and recommendations for senior leaders
- Promotes continuous improvement and sustainable adoption of solutions
Required Qualifications
- Strong background in strategic initiatives, process design, and project or portfolio management
- Demonstrated ability to take initiative and work with minimal direction
- Demonstrated success driving change in a matrix organization
- Proficient in problem analysis and solution design
- Strong analytical, critical thinking, and problem-solving skills
- Strong written communication and presentation skills
- Good business judgment for risk/reward trade-offs
- Executive presence and the ability to lead meetings, including meetings with executive participants
- Ability to influence senior leaders and stakeholders without direct authority
- Ability to manage multiple initiatives and competing priorities
Desired Qualifications
- 5+ years of process design, strategic initiatives, or project/portfolio management experience
- Experience delivering digital transformation, workflow automation, or client experience initiatives
- Experience applying digital, automation or AI solutions in an operations environment
- Experience in operations or servicing environments
- Experience with issues management, controls design, or audit remediation
- Change management or process improvement certification (for example, Lean/Six Sigma, PMP, Prosci)
Skills:
- Strategic Thinking
- Change Management
- Process Design
- Program Management
- Portfolio Management
- Business Process Analysis
- Continuous Improvement
- Process Simplification
- Critical Thinking
- Decision Making
- Stakeholder Management
- Process Performance Measurement
- Reporting
- Scenario Planning and Analysis
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)Hours Per Week:
40Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
The Sr. Ops Project Consultant II is accountable for the development, improvement and execution of processes in support of Performance Plan objectives within or across lines of business. Focus is on long-term strategic goals. Ensures full integration of all process and linkage to best practices. Accountable for the achievement of breakthrough productivity, customer satisfaction and continuous process improvements. Works closely with the business executive or deployment champions. May be responsible for managing, training and developing associates on the team.
This role sits within the Transformation, Initiatives, and Process Office (TIPO) and supports lines of business across SSFO. The Sr. Ops Project Consultant is responsible for identifying, applying and scaling digital solutions that improve the client experience, operational efficiency and controls.
The ideal candidate is a strategic thinker who takes initiative and is comfortable moving between strategy, portfolio management and hands-on execution. This individual will identify opportunities and gaps, design practical solutions, and drive change through implementation and adoption. They will partner closely with business, operations, technology and risk partners.
This job is responsible for analyzing processes, documenting business case opportunities, and implementing process improvement and transformation initiatives in support of Operational Excellence objectives. Key responsibilities include executing on change initiatives that may result in breakthrough cost efficiencies, quality, productivity, client experience, and risk mitigation. Job expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline.
Responsibilities:
- Identifies opportunities, process gaps and risks, and recommends solutions with clearly defined business value
- Designs, applies and scales digital solutions that improve efficiency, quality, controls and the client experience
- Owns initiatives from start to finish, from discovery and solution design through implementation and adoption
- Manages a portfolio of initiatives, including priorities, dependencies, risks, status and benefits
- Partners with business, operations, technology, risk and compliance stakeholders to resolve business challenges
- Uses analytics and critical thinking to turn complex problems into structured, actionable solutions
- Develops change management deliverables, such as project charters, process maps, RACI, risk assessments and control plans
- Prepares and presents clear, concise updates and recommendations for senior leaders
- Promotes continuous improvement and sustainable adoption of solutions
Required Qualifications
- Strong background in strategic initiatives, process design, and project or portfolio management
- Demonstrated ability to take initiative and work with minimal direction
- Demonstrated success driving change in a matrix organization
- Proficient in problem analysis and solution design
- Strong analytical, critical thinking, and problem-solving skills
- Strong written communication and presentation skills
- Good business judgment for risk/reward trade-offs
- Executive presence and the ability to lead meetings, including meetings with executive participants
- Ability to influence senior leaders and stakeholders without direct authority
- Ability to manage multiple initiatives and competing priorities
Desired Qualifications
- 5+ years of process design, strategic initiatives, or project/portfolio management experience
- Experience delivering digital transformation, workflow automation, or client experience initiatives
- Experience applying digital, automation or AI solutions in an operations environment
- Experience in operations or servicing environments
- Experience with issues management, controls design, or audit remediation
- Change management or process improvement certification (for example, Lean/Six Sigma, PMP, Prosci)
Skills:
- Strategic Thinking
- Change Management
- Process Design
- Program Management
- Portfolio Management
- Business Process Analysis
- Continuous Improvement
- Process Simplification
- Critical Thinking
- Decision Making
- Stakeholder Management
- Process Performance Measurement
- Reporting
- Scenario Planning and Analysis
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)Hours Per Week:
40See All 83 Entry Level Claims Operations Manager Jobs
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Find JobsEntry Level Claims Operations Manager Job Market
Who's Hiring
Top Industries Hiring
- Insurance28
- Technology & Software14
- Banking & Financial Services10
- Consulting & Professional Services6
- Accounting & Auditing5
Entry Level Claims Operations Manager Jobs: Frequently Asked Questions
How do I get an entry level claims operations manager job?
Start by building familiarity with claims workflows, insurance terminology, and basic data tracking tools like Excel or claims management software. Employers at this level look for candidates who demonstrate attention to detail, clear communication, and an ability to learn processes quickly. Internships in insurance operations, customer service roles in financial services, or coursework in risk management all give entry level applicants a concrete edge over candidates with no related background.
Which companies hire entry level claims operations managers?
Companies hiring entry level claims operations managers right now include Bank of America, Liberty Mutual Insurance, and Paylocity, based on current listings on Migrate Mate as of November 2026. At this level, hiring comes from a mix of regional insurers, third-party administrators, and large national carriers that run structured onboarding programs designed to train junior candidates into the role.
Are there remote entry level claims operations manager jobs?
Yes, though most entry level roles still favor on-site or hybrid arrangements to support hands-on training. About 47% of entry level claims operations manager openings are remote or hybrid as of November 2026, so candidates who prefer flexibility should filter their search and confirm the arrangement before applying, since remote availability can shift with team structure and employer policy.
Are these new grad claims operations manager jobs?
Yes, many of these listings are new grad and junior-friendly roles that welcome candidates with zero to two years of experience, recent graduates entering the workforce for the first time, and career changers building a new path. A new grad posting typically signals that the employer accepts an internship, a relevant degree, or a portfolio of coursework in place of full professional experience, making these roles a genuine entry point into claims operations.
Which industries hire the most entry level claims operations managers?
Entry Level claims operations manager roles concentrate in Insurance, Technology & Software, and Banking & Financial Services, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at the entry level because high claim volumes and regulatory requirements create consistent demand for junior operations staff who can be trained on internal systems and processes from the ground up.