Client Relations Manager Jobs in Illinois
Client Relations Manager jobs in Illinois are open across Chicago, Schaumburg, and Rolling Meadows and other Illinois metros, with employers like JPMorganChase, Gallagher, and Paylocity hiring at every experience level. Find a role that fits below and apply directly.
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INTRODUCTION
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
- Award-winning culture
- Inclusion and diversity as a priority
- Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
- Generous PTO (including paid time to volunteer!)
- Up to 9.5% 401(k) employer contribution
- Mental health support
- Career advancement opportunities
- Student loan repayment options
- Tuition reimbursement
- Flexible work environments
All the benefits listed above are subject to the terms of their individual Plans.
And that’s just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
GENERAL SUMMARY
The Client Manager Associate (CMA) is in training to be responsible for proactive customer management, education, development, profitable growth and retention. The CM drives, designs, and executes integrated enrollment, service and growth strategies for each customer in their block.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Effectively learn and understand the Pre and Post-Sale Proactive Client Management, Education, Development, Growth and Retention for core market
- Develop and build personal connections with brokers, enrollment firms and customers for assigned block of business
- Learn how to develop and execute on customer-specific business plans
- Profitable Growth of the Inforce Block
- In partnership with sales, assist in learning how to proactively manage pre-renewal communication with the goal of improving reenrollment effectiveness and avoiding renewal distractions during rate guarantee expiration and anniversary
- Develop understanding of and how to leverage Unum’s enrollment capabilities, services, tools, and how to communicate an enrollment strategy with internal/external partners
- Work closely with ICS Implementation Manager
- Assist in local Benefit fair activities with Field Office team
- Build and develop enrollment firm relationships for larger customers
- Develop Partnership with Sales Rep, Marketing Consultant and Home Office to Execute on all Strategies – Operating Effectiveness
- Partner with key Home Office areas to deliver full service to customers
- In partnership with sales rep, provide thorough customer updates, broker feedback, and other pertinent action items that impact sales effectiveness
- Learn to develop and present renewals driving persistency and profitability
- May perform other duties as assigned
JOB SPECIFICATIONS
- Bachelors degree or equivalent business experience required
- Experience in the employee benefits industry preferred
- Licensed to sell insurance in the states within assigned territory, license required within 90 days from effective date of hire/promotion
- Strong growth and sales orientation
- Develop understanding of the Unum product and service portfolio
- Proficient in Microsoft Office – Word, PowerPoint, Excel
- Strong technical aptitude – ability to utilize and leverage technology and systems
- Strong negotiation, persuasion and presentation skills
- Proven ability to think strategically and act tactically
- Strong organization skills/ability to manage multiple demands and priorities
- Excellent problem solving/problem resolution
- With each customer, projects confidence and enthusiasm about the company
- Outgoing, excellent communication skills – both written and verbal
- Strong business acumen
- Ability to work/partner with a close team
- Strong relationship management skills
- Ability to manage conflicts
- Results oriented
- Ability to travel as needed
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
Fully and partially leveraged roles are paid pursuant to a uniformly applied sales compensation plan. For partially leveraged roles, a starting salary or salary range will be listed in the above job description. If salary information is not listed in the job description above, compensation is based solely on commissions.
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
See All 265+ Client Relations Manager Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Client Relations Manager JobsClient Relations Manager Jobs by City in Illinois
Where Illinois roles are concentrated, by current openings.
Client Relations Manager Job Market in Illinois
A snapshot from current Illinois openings, updated as new roles post.
Who's Hiring
- JPMorganChase61

- Gallagher20

- Paylocity16

- Bank of America8

- Morgan Stanley8

Top Industries Hiring
- Technology & Software42
- Investment & Asset Management31
- Banking & Financial Services28
- Consulting & Professional Services25
- Insurance22
What Illinois Employers Look For
The qualifications that appear most often in client relations manager jobs across Illinois.
- 3-5 years of client-facing account management or customer success experience
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Gainsight
- Demonstrated ability to manage a portfolio of accounts and meet retention targets
- Strong written and verbal communication skills for executive-level client interaction
- Bachelor's degree in business, communications, or a related field
- Experience handling contract renewals, upsells, and escalation resolution
Client Relations Manager Jobs in Illinois: Frequently Asked Questions
How many client relations manager jobs are there in Illinois?
There are 265+ client relations manager openings in Illinois on Migrate Mate as of June 2026, with the most roles in Chicago, Schaumburg, and Rolling Meadows. New positions post regularly as employers across Illinois hire.
Which Illinois cities have the most client relations manager jobs?
Chicago, Schaumburg, and Rolling Meadows have the most client relations manager openings in Illinois right now, with additional roles spread across smaller metros statewide.
Which companies hire client relations managers in Illinois?
Employers hiring client relations managers in Illinois include JPMorganChase, Gallagher, and Paylocity, based on current listings on Migrate Mate as of June 2026.
Are there remote client relations manager jobs in Illinois?
Yes. About 19% of client relations manager openings tied to Illinois are remote or hybrid as of June 2026. The rest are on-site roles based in Illinois metros.
How do I apply for client relations manager jobs in Illinois?
You can apply to client relations manager jobs in Illinois directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Illinois location, then apply to each one that fits.
See All 265+ Client Relations Manager Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Client Relations Manager Jobs