Client Relations Manager Jobs
Client Relations Manager jobs are open across financial services, healthcare, technology, and professional services, from associate to director level, with specializations in account management, customer success, and enterprise partnerships. Find a role that fits from the openings below and apply directly.
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Showing 5 of 160+ Client Relations Manager jobs
The Client Relations Specialist I ensures complete service to customers of All Flex Solutions by providing exceptional service to assigned customer accounts. The Client Relations Specialist I reports to the Customer Service Supervisor.
Essential Job Duties
- Manage assigned customer accounts.
- Process all customer orders and re-orders, using the Sales Order Management QRG, within 24 hours of receipt – or when all required information is available.
- Review PO, last quote and information from previous orders such as customer bill/ship to information, pricing, etc. for accuracy and any discrepancies.
- Work with Master Scheduler on approval ship dates.
- Send order acknowledgements once all approvals have been received in NetSuite. If approval dates are not received timely, keep customer informed of order status.
- Work with the sales team to onboard and integrate new and existing customers to optimize quality of service, business growth and customer satisfaction.
- Enter re-order quote requests in NetSuite if quote is expired or requested order quantities are different than previously requested.
- Drive customer endearment at each touch point with consistency and empathy. Resolve customer questions, complaints and expedite requests by reviewing order status, communicating with Plant Expeditors and/or Planners to resolve issues and provide a positive resolution and feedback to the customer.
- Keep customers informed when issues arise that may affect their deliveries.
- Manage customer returns/quality issues and creation of RMA’s. Follow-Up with Quality Dept as needed.
- Produce reports using NetSuite and Excel to track parts in process and production schedule including daily review of WIP, orders waiting approval and RMA’s.
- Cover customer accounts in the absence of other members of the Account Manager team.
- Work with shipping to pull and scrap stock that is obsolete.
- Provide general informational support for all areas of the company.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
Education
- High School Diploma or GED required
- Associates or Bachelors Degree preferred
Experience and/or Training
- In lieu of degree, minimum of one year of experience in a customer service or related administrative professional position is required
- Demonstrated proficiency in all aspects of customer service – set up new customers, order entry, RMA’s, problem resolution, customer empathy, etc.
- Must be self-motivated and able to thrive in a results-driven environment.
- Working knowledge of manufacturing and production company’s concepts and applications preferred.
- Ability to plan, organize and manage multiple tasks in a fast-paced work environment.
- Active problem solver who listens for customer cues and actively resolves problems with grace and integrity.
- Excellent verbal and written communication skills with the ability to communicate effectively and professionally with customers.
- High attention to detail with the ability to organize information and track multiple priorities.
Technology/Equipment
- Proficient in Microsoft Office applications and data entry. Previous NetSuite experience is preferred.
We offer a competitive base salary in the $56,000 to $70,000 range, based on experience and qualifications, along with annual bonus and profit-sharing opportunities tied to performance.
Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. We also provide a health savings account with company match, a retirement plan with employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it’s needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.
The Client Relations Specialist I ensures complete service to customers of All Flex Solutions by providing exceptional service to assigned customer accounts. The Client Relations Specialist I reports to the Customer Service Supervisor.
Essential Job Duties
- Manage assigned customer accounts.
- Process all customer orders and re-orders, using the Sales Order Management QRG, within 24 hours of receipt – or when all required information is available.
- Review PO, last quote and information from previous orders such as customer bill/ship to information, pricing, etc. for accuracy and any discrepancies.
- Work with Master Scheduler on approval ship dates.
- Send order acknowledgements once all approvals have been received in NetSuite. If approval dates are not received timely, keep customer informed of order status.
- Work with the sales team to onboard and integrate new and existing customers to optimize quality of service, business growth and customer satisfaction.
- Enter re-order quote requests in NetSuite if quote is expired or requested order quantities are different than previously requested.
- Drive customer endearment at each touch point with consistency and empathy. Resolve customer questions, complaints and expedite requests by reviewing order status, communicating with Plant Expeditors and/or Planners to resolve issues and provide a positive resolution and feedback to the customer.
- Keep customers informed when issues arise that may affect their deliveries.
- Manage customer returns/quality issues and creation of RMA’s. Follow-Up with Quality Dept as needed.
- Produce reports using NetSuite and Excel to track parts in process and production schedule including daily review of WIP, orders waiting approval and RMA’s.
- Cover customer accounts in the absence of other members of the Account Manager team.
- Work with shipping to pull and scrap stock that is obsolete.
- Provide general informational support for all areas of the company.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
Education
- High School Diploma or GED required
- Associates or Bachelors Degree preferred
Experience and/or Training
- In lieu of degree, minimum of one year of experience in a customer service or related administrative professional position is required
- Demonstrated proficiency in all aspects of customer service – set up new customers, order entry, RMA’s, problem resolution, customer empathy, etc.
- Must be self-motivated and able to thrive in a results-driven environment.
- Working knowledge of manufacturing and production company’s concepts and applications preferred.
- Ability to plan, organize and manage multiple tasks in a fast-paced work environment.
- Active problem solver who listens for customer cues and actively resolves problems with grace and integrity.
- Excellent verbal and written communication skills with the ability to communicate effectively and professionally with customers.
- High attention to detail with the ability to organize information and track multiple priorities.
Technology/Equipment
- Proficient in Microsoft Office applications and data entry. Previous NetSuite experience is preferred.
We offer a competitive base salary in the $56,000 to $70,000 range, based on experience and qualifications, along with annual bonus and profit-sharing opportunities tied to performance.
Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. We also provide a health savings account with company match, a retirement plan with employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it’s needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.
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Find Client Relations Manager JobsClient Relations Manager Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Energy
- Insurance
- Automotive
- Banking & Financial Services
What Employers Look For
The qualifications that appear most often in client relations manager jobs.
- 3-5 years of client-facing account management or customer success experience
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Gainsight
- Demonstrated ability to manage a portfolio of accounts and meet retention targets
- Strong written and verbal communication skills for executive-level client interaction
- Bachelor's degree in business, communications, or a related field
- Experience handling contract renewals, upsells, and escalation resolution
Tips for Your Client Relations Manager Job Search
Quantify retention and revenue impact
Client relations managers are measured on outcomes, so your resume needs numbers that reflect them. Replace vague phrases like 'managed accounts' with figures showing renewal rates, upsell volume, or portfolio size so hiring managers can instantly gauge your impact.
Filter openings by account tier served
Job listings for this role vary widely between SMB, mid-market, and enterprise accounts. Target postings that match the account size you've worked with, because interviewers will probe deeply into how you handled escalations and negotiations at that specific tier.
Apply early to roles that fit
Migrate Mate lists client relations manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your resume to CRM tools named
Many postings specify Salesforce, HubSpot, or Gainsight by name. Mirror the exact tool mentioned in the listing on your resume and be ready to walk through a specific workflow you built or managed in it during the interview.
Prepare a client-save story for interviews
Interviewers for this role almost always ask about a time you turned around a dissatisfied or at-risk client. Prepare a detailed example with the presenting problem, the steps you took, and the measurable outcome, because a vague answer here is a fast disqualifier.
Negotiate with renewal metrics in hand
When you reach the offer stage, bring data on your retention and satisfaction scores to the conversation. Client relations roles are commercial, so demonstrating your ROI gives you a factual basis for negotiating total compensation beyond base salary alone.
Client Relations Manager Jobs: Frequently Asked Questions
Which companies are hiring the most client relations managers?
The companies hiring the most client relations managers right now include Caring for Others, Yellowstone Landscape, and Centria Healthcare, with the largest share of openings in Texas, Florida, and New York, based on current listings on Migrate Mate as of November 2026. Industries with the densest concentration of openings include financial services, technology, and healthcare.
How many client relations manager jobs are remote?
About 41% of client relations manager openings are fully remote or hybrid as of November 2026, reflecting demand for relationship managers who can engage clients across geographies. Customer success and enterprise account roles within SaaS companies tend to offer the highest share of fully remote arrangements compared to relationship-heavy banking or healthcare positions.
How do you become a client relations manager?
Most client relations managers start in customer-facing roles such as account coordinator, customer support specialist, or inside sales representative, where they build communication and problem-solving skills. From there, moving into an account management role with ownership of a named client portfolio is the most common path. Developing fluency in CRM software and consistently hitting retention or satisfaction goals is what gets candidates promoted or hired into manager-level positions.
Can you get hired as a client relations manager with little experience?
Yes, entry-level client relations manager roles exist, particularly at smaller companies or in industries like software and staffing. The most effective way to compete with limited experience is to highlight any client-facing work, even from internships or adjacent roles in sales or support, and to show measurable outcomes such as response times or satisfaction scores. Familiarity with a major CRM platform strengthens applications significantly at this level.
What does the client relations manager interview process look like?
The process typically begins with a recruiter or HR screen focused on your background and availability, followed by a hiring manager interview that digs into how you manage client relationships, handle escalations, and drive renewals. A final round often involves a panel with cross-functional stakeholders or a practical exercise such as a mock client call or account review presentation. References from previous clients or managers are frequently requested before an offer is extended.
Where can I find and apply to client relations manager jobs?
You can find and apply to client relations manager jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience level, industry focus, and preferred location, then apply directly to each listing that fits.
See All 160+ Client Relations Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Client Relations Manager Jobs