Client Relationship Manager Jobs in Boston, MA

Grant Thornton is seeking an Advisory Director Client Relationship Executive – Cyber & Risk to join the team. Approved office locations can be found below.

Job Description:

Grant Thornton is seeking an Advisory Director Client Relationship Executive (CRE) to accelerate Cyber & Risk growth through deep, trust-based executive relationships, high-impact solution orchestration, and active daily prospecting. This leader serves as a client growth strategist and Advisory deal architect — translating complex client needs into integrated, market-facing Advisory solutions and mobilizing cross-functional teams to deliver measurable outcomes. The Cyber & Risk CRE operates at the intersection of solution strategy, pursuit leadership, and executive relationship management — shaping how capabilities are packaged, positioned, and activated in the market.

Embedded within the Cyber & Risk solution, this individual is focused on helping clients protect value and enable confident growth through cyber, privacy, compliance, controls, internal audit, and forensic solutions.

Your Day-to-Day May Include:

Active Prospecting & Business Origination (Primary)

• Conduct active, rigorous daily prospecting across assigned accounts, targets, and markets — originating new business through outbound calls, executive meetings, and relationship development
• Meet sales production targets and goals with discipline and minimal oversight
• Originate new sales opportunities by consistently and systematically initiating contacts; pursue prospects to secure meetings and win referrals

Advisory Growth Leadership & Account Strategy

• Lead Advisory account strategies for a defined portfolio of priority clients and prospects, identifying 'moments that matter,' value levers, and multi-phase transformation roadmaps
• Act as the deal/solution architect — shaping how GT brings capabilities together into clear value propositions, solution narratives, and commercially viable program structures
• Translate client needs into scalable, differentiated solutions; partner with offering and solution strategy leaders to ensure solutions are executable and repeatable
• Drive proposal strategies that emphasize measurable outcomes, defined governance, and practical implementation plans (not just scopes and hours)
• Position GT's full-service Advisory approach — uniting data-driven insights, technology modernization, and shared services/outsourcing to deliver speed, efficiency, and ROI at scale
• Champion responsible, practical AI adoption in pursuit narratives, coordinating with AI and risk leaders as needed
• Maintain strong executive altitude in client conversations (Board/C-suite), aligning Advisory pursuits to growth, risk, profitability, and performance priorities

Pursuit Leadership & Win Strategy

• Identify winning strategies by deeply understanding client needs; coach pursuit teams through qualification, solutioning, pricing, and closing
• Participate in Advisory services sales presentations and executive working sessions; facilitate alignment across stakeholders
• Negotiate and participate in pricing strategy to ensure GT is competitive while protecting value

Market Presence & Executive Connectivity

• Project executive presence; build effective relationships with senior Partners and C-Suite executives
• Identify key decision makers at client and prospect organizations at the C-Suite and Board levels
• Cultivate relationships across executive networks, industry forums, and alliances to build GT relevance
• In partnership with marketing, activate events, campaigns, and thought leadership to build pipeline

Solution Specific Duties

• Identify opportunities tied to regulatory complexity, cybersecurity risk, privacy, internal controls, compliance remediation, and forensic response
• Position integrated Cyber & Risk solutions that improve governance, strengthen resilience, and reduce exposure
• Partner with solution leaders across Cyber & Privacy, Regulatory Compliance & AML, Internal Audit & SOX, and Forensics to shape differentiated pursuit narratives

You Have the Following Technical Skills and Qualifications:

• 10+ years of progressive experience in Advisory/consulting sales, complex solution selling, or enterprise transformation pursuits with C-suite/Board-level buyers
• Demonstrated success building and expanding executive relationships and driving measurable growth outcomes in a matrixed professional services environment
• Strong commercial acumen: qualification discipline, win strategy, pricing, negotiation, and executive storytelling
• Proven ability to translate complex capabilities into clear value propositions and scalable pursuit narratives; comfort operating at the intersection of strategy and go-to-market
• Working knowledge of modern Advisory domains (e.g., CFO Advisory, Business Consulting, Risk Advisory, Technology Modernization, Transactions, AI, Outsourcing)
• Experience selling and structuring multi-year programs (including managed services / outsourcing / shared services models) preferred
• Direct experience in professional services firms, with working knowledge of how partner-led, client-service organizations operate
• Advanced communication and presentation skills (executive-level decks, whiteboarding, facilitating decision sessions)
• Experience in risk consulting, cyber/privacy, compliance, internal audit / controls, or governance-related solution selling
• Bachelor’s degree or equivalent professional experience required; MBA or other advanced degree preferred.
• Travel up to ~25%, variable by portfolio

The total compensation package for this role includes base salary and bonus. The base salary range for this position is between $190,000 and $300,000. Placement within the pay range is at Grant Thornton’s discretion, and it is based on multiple factors, including but not limited to, job -related knowledge/skills, experience, business needs, progression within the role, geographic location, and internal equity. At Grant Thornton, compensation decisions are dependent upon the facts and circumstances of each position and candidate.