Clinical Research Manager Jobs in Seattle, WA

Job Description

The Clinical Trials Office has an outstanding opportunity for a Clinical Research Billing Specialist to join their team.

About this Opportunity

Reporting to the Clinical Research Billing Manager, the Clinical Research Billing Specialist supports the clinical research mission of UW Medicine by helping ensure accurate, compliant, and timely research billing and revenue cycle operations across a complex clinical trials portfolio. This role is a key resource within the Clinical Research Budget and Billing program, partnering with billing colleagues, study teams, practice sites, and other stakeholders to translate billing grids, Epic workflows, OnCore data, and Medicare rules into practical, high-quality operations.

This is an opportunity to contribute to a central clinical research operation that helps bring important new therapies to patients while protecting UW Medicine from financial, regulatory, and reputational risk. The successful candidate will thrive in a fast-paced, collaborative environment; bring strong judgment and customer service; and enjoy solving complex billing and systems questions with accuracy, care, and a service-forward mindset.

Key Responsibilities

Epic Research Billing Workflows (30%)

• Review research billing activity to ensure charges route according to the study billing grid and Epic charge documentation, with attention to high-dollar and aging accounts.
• Resolve charge review, claim edit, “No Rules,” and other escalated research billing questions in partnership with Research Billing Coordinators and other departments.

Epic Single Business Office (SBO) Research Invoicing Workflows (30%)

• Support timely generation of SBO research invoices, including reviewing and processing invoice corrections and claims of missing charges.
• Process invoice payments and follow up on aging research invoices to promote timely payment and accurate revenue cycle outcomes.

OnCore Clinical Trials Management System (CTMS)/Epic Interface (20%)

• Ensure accurate handoff from OnCore to Epic when studies are activated, amended, or updated through subject enrollment changes.
• Perform quality control of study and enrollment records and provide clear, constructive feedback to study teams as needed.

Patient Claims Review (10%)

• Respond to questions about patients’ research study participation and the relationship between study activity and patient billing.
• Identify trends or complex issues in patient claims review and escalate concerns to the Team Lead or Manager when appropriate.

Medicare Rules: Application and Training (10%)

• Apply independent judgment in interpreting Medicare Clinical Trials Policy requirements and UW Medicine clinical research budgeting and billing policies and procedures.
• Provide accurate guidance, training, and customer service to CRBB colleagues, investigators, research staff, and practice site partners on research billing policies, procedures, and tools.

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

• Bachelor’s degree in science, business, healthcare administration, or a related field and at least two years of related experience, or an equivalent combination of education and experience.

Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager.

Additional Qualifications

• Prior experience with Epic Resolute, including hospital and/or professional billing workflows.
• Demonstrated team leadership skills and the ability to make positive contributions in a collaborative, high-volume work environment.
• Exceptional customer service, written communication, oral presentation, and stakeholder engagement skills.
• Ability to understand, interpret, and communicate complex policy, financial, scientific, and technical information to a broad audience.
• Ability to teach, mentor, prioritize, and organize work independently in a fast-paced environment.
• Demonstrated skill using Microsoft Excel and Access.

Preferred Qualifications

• Five years of experience in healthcare and/or research billing, clinical research study coordination or management, health system operations, or related research or healthcare experience.
• Experience in an academic medical setting.
• Experience with Epic Research Billing and/or a clinical trials management system, preferably OnCore.
• Accounting or finance experience.
• Knowledge of Medicare Clinical Trials Policy and other federal, state, and institutional clinical research regulations.

Compensation, Benefits and Position Details

Pay Range Minimum:

$66,000.00 annual

Pay Range Maximum:

$84,000.00 annual

Other Compensation:

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

Not Applicable

About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.