Mid Level Collections Manager Jobs
Mid level collections manager jobs go to professionals ready to own portfolio segments, mentor junior staff, and drive recovery decisions with limited oversight. Roles run across Automotive, Law & Legal Services, and Staffing & Recruiting, with 0% remote or hybrid availability, and employers like Aristocrat, Stripe, and 24 Seven Talent hiring at this level now.
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See related jobsAt Aristocrat, we are committed to crafting an environment where innovation thrives and collaboration flourishes! We are seeking an ambitious Manager, AR Billing & Collections - Americas to lead our billing and collections operations with precision and excellence. You will play a pivotal role in ensuring flawless execution across our Americas region, driving world-class performance and setting new standards in customer happiness. This is an outstanding opportunity to be part of a team that values growth, impact, and the power of play.
What You'll Do
- Own Americas billing and collections outcomes, including billing quality, aging, customer escalations, dispute resolution, and collection performance.
-
Lead the Billing Operations Lead - Americas, Collections Supervisor, and AR Resolution Team.
- Partner with the India AR Delivery Hub for standardized billing support and cash application dependencies.
- Ensure US based AR work focuses on customer-facing, judgment-based, and exception-based activities.
- Set priorities, review performance metrics, and identify process improvements across billing, collections, and resolution workstreams.
- Partner with Credit & Risk Supervisor on high-risk accounts, credit holds/releases, and collection blocking issue strategy.
- Support transition of routine billing activity to India while maintaining Americas accountability.
- Develop team capability, role clarity, SOP adherence, and service expectations.
- Identify and prioritize automation opportunities across Americas billing, collections, disputes, and blocking issues, including workflow queues, collection prioritization, dashboards, and customer communication support.
- Drive adoption of approved AI-enabled tools and automated reporting to boost billing accuracy, collection efficiency, aging management, and resolution cycle time.
What We're Looking For
- 4+ years of experience in accounts receivable, billing, collections, or order-to-cash operations.
- 2+ years People leadership experience or demonstrated readiness to manage leads/supervisors and specialist teams.
- Strong knowledge of billing, collections, customer disputes, and AR controls.
- Ability to partner with offshore/shared-service teams and drive process standardization.
- Strong communication, prioritization, and customer blocking issue management skills.
- Familiarity with approved AI-enabled tools, workflow automation, dashboards, and common efficiency applications to boost process accuracy, reporting, and scalability.
Join us at Aristocrat and be part of a team that brings happiness to life through the power of play!
This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat.
Compensation Philosophy
We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location.
Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.
Specific details about compensation and benefits for this position will be discussed during the recruitment process.
At Aristocrat, we are committed to crafting an environment where innovation thrives and collaboration flourishes! We are seeking an ambitious Manager, AR Billing & Collections - Americas to lead our billing and collections operations with precision and excellence. You will play a pivotal role in ensuring flawless execution across our Americas region, driving world-class performance and setting new standards in customer happiness. This is an outstanding opportunity to be part of a team that values growth, impact, and the power of play.
What You'll Do
- Own Americas billing and collections outcomes, including billing quality, aging, customer escalations, dispute resolution, and collection performance.
-
Lead the Billing Operations Lead - Americas, Collections Supervisor, and AR Resolution Team.
- Partner with the India AR Delivery Hub for standardized billing support and cash application dependencies.
- Ensure US based AR work focuses on customer-facing, judgment-based, and exception-based activities.
- Set priorities, review performance metrics, and identify process improvements across billing, collections, and resolution workstreams.
- Partner with Credit & Risk Supervisor on high-risk accounts, credit holds/releases, and collection blocking issue strategy.
- Support transition of routine billing activity to India while maintaining Americas accountability.
- Develop team capability, role clarity, SOP adherence, and service expectations.
- Identify and prioritize automation opportunities across Americas billing, collections, disputes, and blocking issues, including workflow queues, collection prioritization, dashboards, and customer communication support.
- Drive adoption of approved AI-enabled tools and automated reporting to boost billing accuracy, collection efficiency, aging management, and resolution cycle time.
What We're Looking For
- 4+ years of experience in accounts receivable, billing, collections, or order-to-cash operations.
- 2+ years People leadership experience or demonstrated readiness to manage leads/supervisors and specialist teams.
- Strong knowledge of billing, collections, customer disputes, and AR controls.
- Ability to partner with offshore/shared-service teams and drive process standardization.
- Strong communication, prioritization, and customer blocking issue management skills.
- Familiarity with approved AI-enabled tools, workflow automation, dashboards, and common efficiency applications to boost process accuracy, reporting, and scalability.
Join us at Aristocrat and be part of a team that brings happiness to life through the power of play!
This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat.
Compensation Philosophy
We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location.
Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.
Specific details about compensation and benefits for this position will be discussed during the recruitment process.
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Who's Hiring
Top Industries Hiring
- Automotive
- Law & Legal Services
- Staffing & Recruiting
- Technology & Software
- Banking & Financial Services
Mid Level Collections Manager Jobs: Frequently Asked Questions
How do I get a mid level collections manager job?
Position yourself around ownership, not just execution. Highlight accounts or portfolios you managed independently, decisions you made without supervisor sign-off, and results you drove on delinquency or recovery rates. Applications that show you led a process, resolved a complex account dispute, or trained a newer colleague stand out far more than ones that list daily tasks.
Which companies hire mid level collections managers?
Companies hiring mid level collections managers right now include Aristocrat, Stripe, and 24 Seven Talent, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from financial services firms, healthcare revenue cycle operators, and consumer lending companies that maintain dedicated collections teams rather than outsourcing the function.
Are there remote mid level collections manager jobs?
Yes, though availability varies by employer and industry. About 0% of mid level collections manager openings are remote or hybrid as of November 2026, with fully on-site roles more common in regulated industries like healthcare billing and government-contracted debt recovery, where compliance oversight tends to favor in-person work.
How do I move up to a mid level collections manager role?
Moving from entry level into a mid level collections manager role comes down to demonstrating ownership over time. That means taking on larger or more complex portfolios, reducing your reliance on supervisor guidance for judgment calls, and building a record of measurable outcomes on recovery rates or account resolution times. Mentoring newer colleagues and contributing to process improvements also signals readiness for greater responsibility.
Which industries hire the most mid level collections managers?
Mid Level collections manager roles concentrate in Automotive, Law & Legal Services, and Staffing & Recruiting, based on current listings on Migrate Mate as of November 2026. These sectors generate high volumes of receivables, delinquent accounts, or outstanding balances that require experienced managers who can operate independently and handle escalated cases without constant oversight.