Mid Level Commercial Customer Service Representative Jobs
Mid level commercial customer service representative jobs go to professionals ready to own client accounts end to end, resolve escalated issues independently, and guide junior team members without close supervision. Openings are spread across on-site, remote, and hybrid settings in Staffing & Recruiting, Banking & Financial Services, and Technology & Software, with employers like Jobot, Salesforce, and JPMorganChase hiring at this level now.
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Showing 5 of 324+ Mid Level Commercial Customer Service Representative jobs
Company Description
At Syngenta Crop Protection, we're pioneering solutions that safeguard global food security while championing sustainable agriculture. As a world market leader headquartered in Switzerland, we empower farmers with innovative crop protection technologies that defend against nature's toughest challenges. We unite advanced science with digital solutions to develop intelligent crop protection that maximizes yields while minimizing environmental impact. Join our mission of revolutionizing plant protection from seed to harvest.
Job Description
The Commercial Business Intelligence Analyst improves the effectiveness of Professional Solutions through CRM applications, marketing measurement, business processes, reporting, and sales execution. The role partners with the Marketing Innovation Lead and Digital Platforms team to support successful commercial operations.
- Partner with SPS business leaders and technology teams to define data strategies and solve complex, ambiguous business problems in support of financial targets.
- Develop and maintain business intelligence reports and dashboards for marketing programs, CRM, and commercial teams.
- Prepare reporting, analyses, and predictive tools to monitor sales performance, marketing campaigns, and complex SPS loyalty/rebate programs (e.g., qualification tracking and payout modeling).
- Modernize reporting capabilities while maintaining data quality, security, and business continuity.
- Help lead the development of governed datasets in Databricks.
- Serve as a key contact for business users, providing guidance and resolving questions about CRM tools, data, and reports.
- Analyze internal data, market trends, and competitive intelligence to deliver actionable business insights and strategic recommendations.
- Support the execution and analysis of primary and secondary market research to better understand customer needs and market dynamics.
Qualifications
- Bachelor’s degree in marketing, business, analytics, information systems, or a related field.
- Three years of experience in marketing technology, analytics, process improvement, or commercial innovation.
Critical Technical & Professional Capabilities
- Handle routine and complex situations independently, with minimal or no supervision.
- Translate business needs into practical solutions and drive automation.
- Clearly communicate the value of CRM and data analytics, influencing cross-functional teams to build support and collaboration.
- Strong analytical storytelling capability to guide commercial decision-making.
Critical Knowledge
- Salesforce administration
- Alteryx
- Databricks
- Business Intelligence tools such as Tableau, Qlik, or Power BI.
- System and Analytics skills
- SAP
- In-depth knowledge of Microsoft Office applications, especially Excel and PowerPoint.
Additional Information What We Offer:
- A culture that celebrates belonging and collaboration, promotes professional development and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs.
- Full Benefit Package (Medical, Dental & Vision) that starts your first day.
- 401k plan with company match, Profit Sharing & Retirement Savings Contribution.
- Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits.
Syngenta has been ranked as a top employer by Science Journal. Learn more about our team and our mission here: https://www.youtube.com/watch?v=OVCN_51GbNI
Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
Use of AI in Our Recruitment Process
At Syngenta, we use artificial intelligence (AI) to screen applications for high-volume roles. When you submit an application, AI technology assesses your profile against the job requirements and generates a matching score. This score reflects how closely your qualifications, skills, and experience align with the role's criteria as defined in the job description.
WL: 4B
Company Description
At Syngenta Crop Protection, we're pioneering solutions that safeguard global food security while championing sustainable agriculture. As a world market leader headquartered in Switzerland, we empower farmers with innovative crop protection technologies that defend against nature's toughest challenges. We unite advanced science with digital solutions to develop intelligent crop protection that maximizes yields while minimizing environmental impact. Join our mission of revolutionizing plant protection from seed to harvest.
Job Description
The Commercial Business Intelligence Analyst improves the effectiveness of Professional Solutions through CRM applications, marketing measurement, business processes, reporting, and sales execution. The role partners with the Marketing Innovation Lead and Digital Platforms team to support successful commercial operations.
- Partner with SPS business leaders and technology teams to define data strategies and solve complex, ambiguous business problems in support of financial targets.
- Develop and maintain business intelligence reports and dashboards for marketing programs, CRM, and commercial teams.
- Prepare reporting, analyses, and predictive tools to monitor sales performance, marketing campaigns, and complex SPS loyalty/rebate programs (e.g., qualification tracking and payout modeling).
- Modernize reporting capabilities while maintaining data quality, security, and business continuity.
- Help lead the development of governed datasets in Databricks.
- Serve as a key contact for business users, providing guidance and resolving questions about CRM tools, data, and reports.
- Analyze internal data, market trends, and competitive intelligence to deliver actionable business insights and strategic recommendations.
- Support the execution and analysis of primary and secondary market research to better understand customer needs and market dynamics.
Qualifications
- Bachelor’s degree in marketing, business, analytics, information systems, or a related field.
- Three years of experience in marketing technology, analytics, process improvement, or commercial innovation.
Critical Technical & Professional Capabilities
- Handle routine and complex situations independently, with minimal or no supervision.
- Translate business needs into practical solutions and drive automation.
- Clearly communicate the value of CRM and data analytics, influencing cross-functional teams to build support and collaboration.
- Strong analytical storytelling capability to guide commercial decision-making.
Critical Knowledge
- Salesforce administration
- Alteryx
- Databricks
- Business Intelligence tools such as Tableau, Qlik, or Power BI.
- System and Analytics skills
- SAP
- In-depth knowledge of Microsoft Office applications, especially Excel and PowerPoint.
Additional Information What We Offer:
- A culture that celebrates belonging and collaboration, promotes professional development and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs.
- Full Benefit Package (Medical, Dental & Vision) that starts your first day.
- 401k plan with company match, Profit Sharing & Retirement Savings Contribution.
- Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits.
Syngenta has been ranked as a top employer by Science Journal. Learn more about our team and our mission here: https://www.youtube.com/watch?v=OVCN_51GbNI
Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
Use of AI in Our Recruitment Process
At Syngenta, we use artificial intelligence (AI) to screen applications for high-volume roles. When you submit an application, AI technology assesses your profile against the job requirements and generates a matching score. This score reflects how closely your qualifications, skills, and experience align with the role's criteria as defined in the job description.
WL: 4B
See All 324+ Mid Level Commercial Customer Service Representative Jobs
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Find JobsMid Level Commercial Customer Service Representative Job Market
Who's Hiring
- Jobot62
- Salesforce10
- JPMorganChase9
- Regions Bank8
- Leavitt5
Top Industries Hiring
- Staffing & Recruiting63
- Banking & Financial Services47
- Technology & Software41
- Construction & Real Estate23
- Insurance22
Mid Level Commercial Customer Service Representative Jobs: Frequently Asked Questions
How do I get a mid level commercial customer service representative job?
Position your experience around ownership and outcomes, not just task completion. Highlight accounts you managed independently, complex issues you resolved without escalation, and any process improvements you led. Applications that show measurable impact, such as retention rates improved or response times reduced, stand out. Tailor your resume to reflect the scope and autonomy that mid level roles require, and make sure your references can speak to your reliability and judgment.
Which companies hire mid level commercial customer service representatives?
Companies hiring mid level commercial customer service representatives right now include Jobot, Salesforce, and JPMorganChase, based on current listings on Migrate Mate as of November 2026. At this experience level, hiring tends to come from mid-size to large organizations with dedicated commercial accounts teams that need professionals who can manage client relationships with limited day-to-day oversight.
Are there remote mid level commercial customer service representative jobs?
Yes, though availability varies by employer and industry. About 29% of mid level commercial customer service representative openings are remote or hybrid as of November 2026, reflecting strong demand for experienced professionals who can manage client relationships and internal coordination without being on-site full time. Hybrid arrangements are common in sectors where occasional in-person client contact is expected.
How do I move up to a mid level commercial customer service representative role?
Moving into a mid level commercial customer service representative role comes from consistently taking on more than your job description requires. That means volunteering to own a client account, leading a process improvement, or mentoring a newer colleague. Over time, demonstrating that you can handle ambiguity, manage competing priorities, and produce results without being directed positions you as ready for the ownership and scope that mid level roles carry.
Which industries hire the most mid level commercial customer service representatives?
Mid Level commercial customer service representative roles concentrate in Staffing & Recruiting, Banking & Financial Services, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors tend to have large commercial client bases, long-term account relationships, and enough operational complexity to need experienced representatives who can handle escalations and drive retention independently.