Payrate: $25.00 - $28.00/hr

Summary: The main function of this role is to inspect and test processed, machined, fabricated, or assembled parts or products for defects, wear, and deviations from specifications. Additionally, the role involves reviewing Concealed Damage Claims to support strategic program management and planning.

Responsibilities

• Inspect, test, or measure materials, products, installations, and work for conformance to specifications.
• Discard or reject products, materials, and equipment not meeting specifications.
• Analyze and interpret blueprints, data, manuals, and other materials to determine specifications, inspection and testing procedures, adjustment and certification methods, formulas, and measuring instruments required.
• Record inspection or test data, such as weights, temperatures, grades, or moisture content, and quantities inspected or graded.
• Mark items with details such as grade and acceptance or rejection status.
• Measure dimensions of products to verify conformance to specifications, using measuring instruments such as rulers, calipers, gauges, or micrometers.
• Analyze test data and make computations as necessary to determine test results.
• Review claim forms, bills of lading, and inspection reports to determine if damage occurred while in the care of the carrier.
• Analyze photos and verify the validity of the claim.
• Perform key program/project management, from planning to project deliverable developments.
• Collaborate with key department leaders to develop short to mid-term planning.
• Communicate to leadership on program/project progress and escalation/decision points.
• Develop content for executive-level presentations and reports to communicate and achieve buy-in for recommendations.
• Develop content for and coordinate executive workshops and working sessions.

Qualifications

• Associate degree or higher (bachelor's degree preferred but not required).
• 0-2 years of experience from a strategy/management consulting firm or within a strategic planning/corporate development function.
• 2-4 years of experience in quality inspection or related field.
• Experience communicating with mid-level to top-level leaders (status reports, presentations, in-person meetings).
• Working knowledge of Project Management Fundamentals, Documentation practices, and systems.
• Experience working in a global organization is a plus.

Desired Skills

• Strong analytical skills and problem-solving ability.
• Excellent verbal and written communication skills.
• Attention to detail and meticulous review of documents.
• Technical knowledge of product damage evaluation.
• Strong communication and negotiation skills for engaging with claimants and negotiating settlements.
• Client service driven with excellent relationship management skills.
• Ability to effectively engage with and facilitate collaboration with diverse groups/stakeholders.
• Team-oriented, but able to work independently and manage multiple tasks.
• Self-directed, self-motivated, and results-oriented.
• Korean bilingual is a plus.

Pay Transparency: The typical base pay for this role across the U.S. is: $25.00 - $28.00 /hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.

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