Customer Success Manager Jobs at Affirm with Visa Sponsorship
Affirm hires Customer Success Managers to support merchants and partners across its buy-now-pay-later platform, and the company has a consistent record of sponsoring work visas for this function. If you're on OPT, holding an H-1B, or exploring TN eligibility, Affirm is a realistic target worth pursuing seriously.
See All Customer Success Manager at Affirm JobsOverview
Showing 5 of 66+ Customer Success Manager Jobs at Affirm jobs


Have you applied for this role?


Have you applied for this role?


Have you applied for this role?


Have you applied for this role?


Have you applied for this role?
See all 66+ Customer Success Manager Jobs at Affirm
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Manager Jobs at Affirm.
Get Access To All Jobs
INTRODUCTION
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
The Risk & Analytics team makes crucial decisions that direct Affirm's business strategy. Our team designs and runs experiments to decide which product features to launch and which marketing campaigns to fund. We analyze performance not just to report on it, but to determine where to invest resources for maximum impact through building tools and analytical frameworks. We take ownership of the entire analytical lifecycle, from initial question to final business decision, ensuring Affirm grows efficiently and intelligently.
The Credit team works cross-functionally with Machine Learning, Fraud, Product, Engineering, Capital Markets, and Commercial teams to responsibly manage the risk profile of the business. We're looking for an intelligent, driven individual who wants to learn, grow, and solve hard problems.
The team's mandate is to enable sustainable growth while closely managing the profitability and resilience of our portfolio. As Affirm continues on an exciting growth trajectory, designing credit strategies for new initiatives and products, partnering with the Machine Learning team to continuously enhance our underwriting framework, and being ready to navigate through any exogenous changes will be important problems to tackle.
This role requires a lot of cross-functional partnership, with extensive use of data analytics to derive insights and develop credit strategies. Come join us in our mission to change consumer finance through better data and technology, lower costs, and increased transparency while providing the best customer experience!
ROLE AND RESPONSIBILITIES
- Partner with cross-functional teams and be the Credit POC that manages the end-to-end credit strategy for the Shopify portfolio
- Leverage alternative data and further optimize our credit strategy in limit assignment and purchasing power
- Partner with Machine Learning team and enhance our underwriting framework for low AOV
- Support new product formation and new vertical exploration
BASIC QUALIFICATIONS
- Experience - 7+ years work experience in the credit risk field
- Vision - A visionary leader who can challenge the status-quo and identify opportunities, as well as develop the roadmap and strategy plan
- Risk Knowledge - Working knowledge of the fundamentals of the lending industry and credit risk management
- Technical Skills - Fluent in SQL and Python
- Multi-tasking - Strong time management skills and the ability to manage multiple projects and priorities, and able to thrive in a fast-paced environment
- Collaboration - Ability to collaborate and influence across different teams
- Communication - Ability to communicate findings and recommendations clearly to both technical and non-technical audiences
COMPENSATION
- Pay Grade - O
- Equity Grade - 12
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $215,000-265,000
USA base pay range (all other U.S. states) per year: $191,000 - 241,000
WORK ARRANGEMENT
LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

INTRODUCTION
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
The Risk & Analytics team makes crucial decisions that direct Affirm's business strategy. Our team designs and runs experiments to decide which product features to launch and which marketing campaigns to fund. We analyze performance not just to report on it, but to determine where to invest resources for maximum impact through building tools and analytical frameworks. We take ownership of the entire analytical lifecycle, from initial question to final business decision, ensuring Affirm grows efficiently and intelligently.
The Credit team works cross-functionally with Machine Learning, Fraud, Product, Engineering, Capital Markets, and Commercial teams to responsibly manage the risk profile of the business. We're looking for an intelligent, driven individual who wants to learn, grow, and solve hard problems.
The team's mandate is to enable sustainable growth while closely managing the profitability and resilience of our portfolio. As Affirm continues on an exciting growth trajectory, designing credit strategies for new initiatives and products, partnering with the Machine Learning team to continuously enhance our underwriting framework, and being ready to navigate through any exogenous changes will be important problems to tackle.
This role requires a lot of cross-functional partnership, with extensive use of data analytics to derive insights and develop credit strategies. Come join us in our mission to change consumer finance through better data and technology, lower costs, and increased transparency while providing the best customer experience!
ROLE AND RESPONSIBILITIES
- Partner with cross-functional teams and be the Credit POC that manages the end-to-end credit strategy for the Shopify portfolio
- Leverage alternative data and further optimize our credit strategy in limit assignment and purchasing power
- Partner with Machine Learning team and enhance our underwriting framework for low AOV
- Support new product formation and new vertical exploration
BASIC QUALIFICATIONS
- Experience - 7+ years work experience in the credit risk field
- Vision - A visionary leader who can challenge the status-quo and identify opportunities, as well as develop the roadmap and strategy plan
- Risk Knowledge - Working knowledge of the fundamentals of the lending industry and credit risk management
- Technical Skills - Fluent in SQL and Python
- Multi-tasking - Strong time management skills and the ability to manage multiple projects and priorities, and able to thrive in a fast-paced environment
- Collaboration - Ability to collaborate and influence across different teams
- Communication - Ability to communicate findings and recommendations clearly to both technical and non-technical audiences
COMPENSATION
- Pay Grade - O
- Equity Grade - 12
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $215,000-265,000
USA base pay range (all other U.S. states) per year: $191,000 - 241,000
WORK ARRANGEMENT
LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
See all 66+ Customer Success Manager at Affirm jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Manager at Affirm roles.
Get Access To All JobsTips for Finding Customer Success Manager Jobs at Affirm Jobs
Frame your experience around merchant outcomes
Affirm's Customer Success roles center on merchant retention and portfolio growth, not just support ticketing. Tailor your resume to show revenue impact, renewal rates, or upsell results from previous fintech or financial services accounts before you apply.
Confirm OPT start dates align with hiring cycles
Affirm recruits Customer Success Managers on a rolling basis, but onboarding timelines can push your start date past your OPT authorization window. Verify your F-1 end date and the 60-day grace period before accepting an offer to avoid a gap in work authorization.
Ask about H-1B sponsorship before the final interview round
Affirm sponsors H-1B visas for Customer Success Managers, but sponsorship intent varies by team and budget cycle. Raise the question directly with the recruiter after your first interview, not during the offer call, so both sides have time to confirm internal approval.
Target Affirm's enterprise and strategic merchant teams
Affirm's higher-complexity Customer Success roles, typically supporting large retail or BNPL integration partners, are more likely to qualify as specialty occupations under USCIS standards. Roles requiring a business or finance degree with clear analytical responsibilities strengthen your H-1B petition.
Use Migrate Mate to filter open roles by visa type
Affirm posts Customer Success Manager openings across multiple locations with varying sponsorship eligibility. Use Migrate Mate to filter specifically for Affirm roles that match your visa type, so you apply only to positions where sponsorship is already confirmed.
Understand TN eligibility before banking on it
Canadian and Mexican nationals sometimes use TN status for Customer Success roles, but TN classification requires your position to map to an approved USMCA profession. Management consultant or accountant designations may apply depending on job duties. Confirm the classification with your employer before DOL filing.
Customer Success Manager at Affirm jobs are hiring across the US. Find yours.
Find Customer Success Manager at Affirm JobsFrequently Asked Questions
Does Affirm sponsor H-1B visas for Customer Success Managers?
Yes, Affirm sponsors H-1B visas for Customer Success Manager roles. Sponsorship is more consistent for positions involving complex merchant relationship management, data analysis, or financial product expertise, since these map more clearly to USCIS specialty occupation standards. Confirm sponsorship availability with the recruiter early in the process, as eligibility can vary by team and location.
How do I apply for Customer Success Manager jobs at Affirm?
Applications go through Affirm's careers page, where roles are listed by team and location. Before applying, review the job description carefully to confirm the role involves the kind of strategic account management work that supports visa sponsorship. Migrate Mate lets you browse open Customer Success Manager positions at Affirm filtered by the visa types you hold, so you target only eligible openings.
Which visa types does Affirm commonly sponsor for Customer Success Manager roles?
Affirm sponsors H-1B and supports F-1 OPT and CPT for Customer Success Manager positions. The company also files EB-2 and EB-3 immigrant visa petitions for longer-term employees pursuing permanent residence. Canadian and Mexican nationals in this function may qualify for TN status depending on how the role's duties are classified under USMCA-approved professions.
What qualifications does Affirm look for in Customer Success Manager candidates who need sponsorship?
Affirm typically looks for a bachelor's degree in business, finance, economics, or a related field, combined with direct experience managing B2B or enterprise accounts, ideally in fintech or financial services. Candidates who need H-1B sponsorship benefit from roles that clearly require a specific degree field, since this strengthens the specialty occupation argument in the USCIS petition.
How do visa timelines affect starting a Customer Success Manager role at Affirm?
If you're transitioning from F-1 OPT, your start date must fall within your authorized work period, and the 60-day grace period between jobs does not extend OPT work authorization. H-1B transfers for candidates already in status can begin with an I-129 portability filing, which allows you to start before USCIS approves the petition. Align your Affirm offer timeline with these USCIS windows early in negotiations.
See which Customer Success Manager at Affirm employers are hiring and sponsoring visas right now.
Search Customer Success Manager at Affirm Jobs