Customer Success Manager Jobs at Veeva Systems with Visa Sponsorship
Veeva Systems hires Customer Success Managers to support life sciences clients using its cloud platforms, and the company has a consistent track record of sponsoring work visas for this function. If you're building a career in SaaS customer success and need visa support, Veeva is a serious target.
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Get Access To All JobsINTRODUCTION
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
THE ROLE
Crossix Analytics is a business within Veeva dedicated to advancing healthcare marketing with analytics, innovative planning, targeting, measurement, and optimization solutions. Positioned at the center of big data, innovative technology, and multichannel media, Veeva Crossix provides most life sciences companies with insights to help make strategic business decisions and drive improved patient outcomes.
We are looking for a high performer to join our growing Audience Segments team in New York. You will work cross-functionally and with external partners to oversee the distribution and activation of audience segments across all video channels, ensuring we consistently deliver customer success.
- Manage and oversee the request, contracting, distribution and activation of Crossix Audience segments across all video channels, inclusive of streaming, data driven linear and addressable tv
- Lead monthly partner meetings with operations teams to maintain a streamlined process, troubleshoot issues, and uncover new revenue opportunities
- Maintain partner library of platform specific settings, sizing, and distribution paths. Communicate requirements to internal stakeholders
REQUIREMENTS
- 4+ years of experience working within the advanced TV ecosystem (linear, streaming) and with onboarding solutions like LiveRamp
- Strong project management and communication skills. Experience managing a high volume of requests
- Enjoys a fast-paced work environment
NICE TO HAVE
- Prior work experience from a TV Network, Streamer, or Data Onboarder
PERKS & BENEFITS
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
COMPENSATION
- Base pay: $75,000 - $125,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
INTRODUCTION
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
THE ROLE
Crossix Analytics is a business within Veeva dedicated to advancing healthcare marketing with analytics, innovative planning, targeting, measurement, and optimization solutions. Positioned at the center of big data, innovative technology, and multichannel media, Veeva Crossix provides most life sciences companies with insights to help make strategic business decisions and drive improved patient outcomes.
We are looking for a high performer to join our growing Audience Segments team in New York. You will work cross-functionally and with external partners to oversee the distribution and activation of audience segments across all video channels, ensuring we consistently deliver customer success.
- Manage and oversee the request, contracting, distribution and activation of Crossix Audience segments across all video channels, inclusive of streaming, data driven linear and addressable tv
- Lead monthly partner meetings with operations teams to maintain a streamlined process, troubleshoot issues, and uncover new revenue opportunities
- Maintain partner library of platform specific settings, sizing, and distribution paths. Communicate requirements to internal stakeholders
REQUIREMENTS
- 4+ years of experience working within the advanced TV ecosystem (linear, streaming) and with onboarding solutions like LiveRamp
- Strong project management and communication skills. Experience managing a high volume of requests
- Enjoys a fast-paced work environment
NICE TO HAVE
- Prior work experience from a TV Network, Streamer, or Data Onboarder
PERKS & BENEFITS
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
COMPENSATION
- Base pay: $75,000 - $125,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
See all 59+ Customer Success Manager at Veeva Systems jobs
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Get Access To All JobsTips for Finding Customer Success Manager Jobs at Veeva Systems Jobs
Align your credentials to specialty occupation standards
H-1B eligibility for Customer Success Manager roles requires a degree in a directly related field, such as computer science, life sciences, or business information systems. A general business degree alone may face scrutiny, so document how your coursework ties to Veeva's platform-specific CSM work.
Target Veeva's vertical-specific CSM openings
Veeva organizes its customer success teams by life sciences vertical, including commercial, regulatory, and clinical. Apply to openings that match your domain background rather than generalist postings. Specialization strengthens both your application and the employer's case for a specialty occupation H-1B.
Use Migrate Mate to filter Veeva's open CSM roles
Veeva posts Customer Success Manager roles across multiple regions and product lines simultaneously. Migrate Mate lets you filter open positions by visa type so you can identify which postings are active and sponsorship-eligible before investing time in the application process.
Clarify OPT cap-gap coverage before your start date
If you're on F-1 OPT and transitioning into a Veeva CSM role, confirm your OPT expiration date against Veeva's H-1B filing timeline. A timely I-129 filing by April 1 triggers cap-gap protection, but you need your offer finalized and paperwork moving well before that deadline.
Prepare client-facing documentation of your SaaS experience
Veeva's hiring process for Customer Success Managers emphasizes demonstrated outcomes with enterprise software clients. Compile measurable examples of onboarding, adoption, and retention work from previous roles. This documentation also strengthens the employer's H-1B petition by substantiating the specialized nature of the position.
Confirm petitioner details before the LCA is filed
Once Veeva moves to sponsor your H-1B, the DOL Labor Condition Application must list the correct worksite location. If you'll work remotely or across multiple Veeva offices, flag this early. Errors in the LCA require refiling and can delay your USCIS petition submission.
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Find Customer Success Manager at Veeva Systems JobsFrequently Asked Questions
Does Veeva Systems sponsor H-1B visas for Customer Success Managers?
Yes, Veeva Systems sponsors H-1B visas for Customer Success Manager roles. The position needs to qualify as a specialty occupation, meaning the role requires a bachelor's degree or higher in a directly related field. Veeva's CSM work is grounded in cloud platform implementation and life sciences domain expertise, which typically satisfies that standard. Confirm specifics with the recruiter early in the process.
How do I apply for Customer Success Manager jobs at Veeva Systems?
Applications go through Veeva's careers portal, where roles are listed by product line and region. Before applying, use Migrate Mate to browse current Customer Success Manager openings at Veeva filtered by visa sponsorship eligibility. Tailor your application to the specific vertical, such as commercial, clinical, or regulatory, since Veeva's CSM teams are organized that way and generic applications tend to be filtered out quickly.
Which visa types does Veeva Systems commonly use for Customer Success Manager roles?
Veeva sponsors several visa categories for Customer Success Managers, including H-1B, H-1B1 for Chilean and Singaporean nationals, TN for Canadian and Mexican professionals in qualifying occupations, and F-1 OPT and CPT for students completing degree programs. For longer-term employment-based immigration, Veeva also supports EB-2 and EB-3 Green Card pathways. The right category depends on your nationality, degree, and where you are in your career.
What qualifications does Veeva look for in Customer Success Manager candidates?
Veeva's Customer Success Manager roles typically require a bachelor's degree in a relevant field such as life sciences, computer science, or business, combined with hands-on experience in SaaS implementation or enterprise software support. Familiarity with Veeva's product suite or the broader life sciences industry is a strong differentiator. Candidates who can demonstrate measurable client outcomes, such as improved adoption rates or reduced churn, advance further in the hiring process.
How long does the visa sponsorship process take if I receive a Veeva CSM offer?
Timeline depends on visa category. For H-1B, the annual cap filing window opens April 1, and your employment can begin October 1 at the earliest if selected in the lottery. F-1 OPT holders may be able to start sooner if OPT is still valid. TN and H-1B1 visas move faster, often within weeks of offer acceptance. USCIS premium processing is available for H-1B and can reduce adjudication to roughly 15 business days.
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