Customer Success Jobs at Veeva Systems with Visa Sponsorship
Veeva Systems hires Customer Success professionals to support life sciences clients navigating complex software implementations. The company has a consistent track record of sponsoring work visas across multiple categories for this function, making it a realistic target if you're building a U.S. career in SaaS customer success.
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Get Access To All JobsINTRODUCTION
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
THE ROLE
Crossix Analytics is a business within Veeva dedicated to advancing healthcare marketing with analytics, innovative planning, targeting, measurement, and optimization solutions. Positioned at the center of big data, innovative technology, and multichannel media, Veeva Crossix provides most life sciences companies with insights to help make strategic business decisions and drive improved patient outcomes.
We are looking for a high performer to join our growing Audience Segments team in New York. You will work cross-functionally and with external partners to oversee the distribution and activation of audience segments across all video channels, ensuring we consistently deliver customer success.
- Manage and oversee the request, contracting, distribution and activation of Crossix Audience segments across all video channels, inclusive of streaming, data driven linear and addressable tv
- Lead monthly partner meetings with operations teams to maintain a streamlined process, troubleshoot issues, and uncover new revenue opportunities
- Maintain partner library of platform specific settings, sizing, and distribution paths. Communicate requirements to internal stakeholders
REQUIREMENTS
- 4+ years of experience working within the advanced TV ecosystem (linear, streaming) and with onboarding solutions like LiveRamp
- Strong project management and communication skills. Experience managing a high volume of requests
- Enjoys a fast-paced work environment
NICE TO HAVE
- Prior work experience from a TV Network, Streamer, or Data Onboarder
PERKS & BENEFITS
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
COMPENSATION
- Base pay: $75,000 - $125,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
INTRODUCTION
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
THE ROLE
Crossix Analytics is a business within Veeva dedicated to advancing healthcare marketing with analytics, innovative planning, targeting, measurement, and optimization solutions. Positioned at the center of big data, innovative technology, and multichannel media, Veeva Crossix provides most life sciences companies with insights to help make strategic business decisions and drive improved patient outcomes.
We are looking for a high performer to join our growing Audience Segments team in New York. You will work cross-functionally and with external partners to oversee the distribution and activation of audience segments across all video channels, ensuring we consistently deliver customer success.
- Manage and oversee the request, contracting, distribution and activation of Crossix Audience segments across all video channels, inclusive of streaming, data driven linear and addressable tv
- Lead monthly partner meetings with operations teams to maintain a streamlined process, troubleshoot issues, and uncover new revenue opportunities
- Maintain partner library of platform specific settings, sizing, and distribution paths. Communicate requirements to internal stakeholders
REQUIREMENTS
- 4+ years of experience working within the advanced TV ecosystem (linear, streaming) and with onboarding solutions like LiveRamp
- Strong project management and communication skills. Experience managing a high volume of requests
- Enjoys a fast-paced work environment
NICE TO HAVE
- Prior work experience from a TV Network, Streamer, or Data Onboarder
PERKS & BENEFITS
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
COMPENSATION
- Base pay: $75,000 - $125,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
See all 131+ Customer Success at Veeva Systems jobs
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Get Access To All JobsTips for Finding Customer Success Jobs at Veeva Systems Jobs
Frame your domain expertise for life sciences
Veeva's Customer Success roles center on life sciences clients, not general SaaS. Tailor your resume and interviews to show familiarity with pharma, biotech, or clinical workflows, even if your prior SaaS experience spans other industries.
Prioritize roles with enterprise implementation scope
Customer Success positions tied to Veeva's Vault or CRM products often carry stronger H-1B specialty occupation arguments because they require field-specific technical depth. Target postings that reference platform implementation or solution consulting over general account management.
Time your OPT application to avoid gap risk
If you're on F-1 OPT, USCIS recommends filing your OPT extension at least 90 days before your current authorization expires. Starting a Customer Success role at Veeva while your extension is pending is possible under the cap-gap rule, but verify your I-20 end date with your DSO first.
Use Migrate Mate to filter open roles by sponsorship type
Veeva posts Customer Success openings across multiple seniority levels. Use Migrate Mate to filter those roles by the visa type you need so you're applying to positions where your specific sponsorship situation is already a fit.
Negotiate your start date around H-1B cap deadlines
If you need a new H-1B, USCIS lottery registrations open in March for an October 1 start. When negotiating your offer timeline with Veeva's HR team, build in enough runway so your I-129 petition can be filed promptly after selection.
Customer Success at Veeva Systems jobs are hiring across the US. Find yours.
Find Customer Success at Veeva Systems JobsFrequently Asked Questions
Does Veeva Systems sponsor H-1B visas for Customer Success?
Yes. Veeva Systems sponsors H-1B visas for Customer Success roles. These positions typically qualify as specialty occupations because they require a bachelor's degree or higher in a relevant field such as life sciences, computer science, or business. Veeva also sponsors H-1B1 visas for eligible nationals, so confirm which category applies to your situation before starting the application process.
How do I apply for Customer Success jobs at Veeva Systems?
Search Veeva's careers page directly for Customer Success openings, filtering by region and seniority. You can also browse verified Veeva Customer Success postings on Migrate Mate, which surfaces roles by visa sponsorship type so you can confirm fit before applying. Tailor your application materials to reflect life sciences domain knowledge, since Veeva's client base is concentrated in pharma and biotech.
Which visa types does Veeva Systems commonly use for Customer Success roles?
Veeva sponsors H-1B and H-1B1 visas for Customer Success professionals, along with TN visas for Canadian and Mexican nationals in qualifying occupations. F-1 OPT and CPT are also supported for early-career candidates. For longer-term pathways, Veeva has sponsored EB-2 and EB-3 Green Card petitions, which typically involve a PERM labor certification filed through the DOL.
What qualifications does Veeva Systems expect for Customer Success roles?
Most Customer Success positions at Veeva require a bachelor's degree in a life sciences, business, or technical field, along with demonstrated experience supporting enterprise software clients. Roles tied to Vault or CRM products often expect hands-on implementation or configuration experience. Client-facing communication skills and familiarity with regulated industries like pharma or clinical research are consistent requirements across seniority levels.
How do I estimate the timeline for getting visa sponsorship through Veeva Systems?
The timeline depends on your visa category. H-1B sponsorship is tied to the annual USCIS lottery, with registrations in March and a standard October 1 start. Premium processing can reduce the adjudication window to around 15 business days once filed. TN and H-1B1 sponsorship moves faster since neither involves a lottery. Green Card timelines through PERM are longer, typically spanning one to three years or more depending on your country of birth and priority date.
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