Customer Success Jobs at Amazon with Visa Sponsorship
Amazon hires Customer Success professionals across cloud services, advertising, and enterprise software, with a consistent track record of sponsoring work visas for qualified candidates. If you're on an H-1B, E-3, or similar status, these roles offer a realistic path to long-term U.S. employment.
See All Customer Success at Amazon JobsOverview
Showing 5 of 7+ Customer Success Jobs at Amazon jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 7+ Customer Success Jobs at Amazon
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Jobs at Amazon.
Get Access To All JobsDescription
Amazon Ads offers a rich array of advertising solutions to reach Amazon customers on Amazon.com, across our other owned and operated sites, including Twitch, and on other high quality sites across the web. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. The Twitch Account Manager serves as the primary point of contact for advertising solutions on Twitch, managing the full advertising funnel from pre-sale consultation through campaign execution and reporting. This role combines strategic planning, client relationship management, and project management to deliver exceptional advertising experiences on the Twitch platform. We're looking for a results-driven Twitch Account Manager who is passionate about creating and executing innovative advertising solutions and building strategic partnerships with brands. As an Account Manager at Twitch, you'll be instrumental in navigating complex advertising challenges, identifying growth opportunities, and delivering measurable results that exceed client expectations. You'll own end-to-end client relationships, leveraging Twitch's unique platform insights to develop and execute customized advertising strategies that drive revenue. You'll work collaboratively across multiple teams including Sales, Product, and Brand Partnerships to develop and execute RFPs and proactive proposals. As the main point of contact both internally and with customers, you'll oversee projects from ideation through final execution. This highly dynamic role requires someone who can balance strategic thinking with tactical execution, managing the full advertising funnel from pre-sale consultation through campaign delivery and analysis. Your digital marketing expertise and ability to navigate the unique landscape of live-streaming content will be crucial in delivering value to our advertisers and contributing to Twitch's continued growth in the advertising space.
Key job responsibilities
- Drive Twitch advertising solutions by providing comprehensive pre-IO support and consultation in partnership with Twitch Account Executive
- Develop and present strategic proposals with Twitch ad product recommendations
- Forecast inventory and develop targeting strategy recommendations
- Create compelling KOC decks featuring concepts, influencer recommendations, and production timelines
- Lead communication between clients and internal teams to finalize campaign concepts
- Generate new business opportunities in partnership with Twitch Account Executives
- Manage creator sponsorships and Twitch promotional products
- Provide real-time campaign troubleshooting and optimization
- Ensure compliance with advertiser's brand safety requirements
- Evaluate KPIs and optimize campaign delivery and performance using a data driven approach
- Deliver campaign performance reports and conduct wrap-up calls with clients
- Drive incremental revenue and increase advertiser satisfaction
Basic Qualifications
- 5+ years of digital advertising and client facing roles experience
- Experience managing and coordinating multiple projects simultaneously
- Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams
- Experience identifying and resolving complex issues
- Experience in a customer-facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies
- Experience leading process improvements
Preferred Qualifications
- 7+ years of digital advertising and client facing roles experience
- Bachelor's degree in marketing, advertising, business or equivalent
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience meeting revenue targets and quotas
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, CA, Santa Monica
Compensation
- Salary: $78,000.00 - $136,400.00 USD annually
Company
- Amazon Advertising LLC
- Job ID: A3199446
Description
Amazon Ads offers a rich array of advertising solutions to reach Amazon customers on Amazon.com, across our other owned and operated sites, including Twitch, and on other high quality sites across the web. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. The Twitch Account Manager serves as the primary point of contact for advertising solutions on Twitch, managing the full advertising funnel from pre-sale consultation through campaign execution and reporting. This role combines strategic planning, client relationship management, and project management to deliver exceptional advertising experiences on the Twitch platform. We're looking for a results-driven Twitch Account Manager who is passionate about creating and executing innovative advertising solutions and building strategic partnerships with brands. As an Account Manager at Twitch, you'll be instrumental in navigating complex advertising challenges, identifying growth opportunities, and delivering measurable results that exceed client expectations. You'll own end-to-end client relationships, leveraging Twitch's unique platform insights to develop and execute customized advertising strategies that drive revenue. You'll work collaboratively across multiple teams including Sales, Product, and Brand Partnerships to develop and execute RFPs and proactive proposals. As the main point of contact both internally and with customers, you'll oversee projects from ideation through final execution. This highly dynamic role requires someone who can balance strategic thinking with tactical execution, managing the full advertising funnel from pre-sale consultation through campaign delivery and analysis. Your digital marketing expertise and ability to navigate the unique landscape of live-streaming content will be crucial in delivering value to our advertisers and contributing to Twitch's continued growth in the advertising space.
Key job responsibilities
- Drive Twitch advertising solutions by providing comprehensive pre-IO support and consultation in partnership with Twitch Account Executive
- Develop and present strategic proposals with Twitch ad product recommendations
- Forecast inventory and develop targeting strategy recommendations
- Create compelling KOC decks featuring concepts, influencer recommendations, and production timelines
- Lead communication between clients and internal teams to finalize campaign concepts
- Generate new business opportunities in partnership with Twitch Account Executives
- Manage creator sponsorships and Twitch promotional products
- Provide real-time campaign troubleshooting and optimization
- Ensure compliance with advertiser's brand safety requirements
- Evaluate KPIs and optimize campaign delivery and performance using a data driven approach
- Deliver campaign performance reports and conduct wrap-up calls with clients
- Drive incremental revenue and increase advertiser satisfaction
Basic Qualifications
- 5+ years of digital advertising and client facing roles experience
- Experience managing and coordinating multiple projects simultaneously
- Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams
- Experience identifying and resolving complex issues
- Experience in a customer-facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies
- Experience leading process improvements
Preferred Qualifications
- 7+ years of digital advertising and client facing roles experience
- Bachelor's degree in marketing, advertising, business or equivalent
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience meeting revenue targets and quotas
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, CA, Santa Monica
Compensation
- Salary: $78,000.00 - $136,400.00 USD annually
Company
- Amazon Advertising LLC
- Job ID: A3199446
See all 7+ Customer Success at Amazon jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success at Amazon roles.
Get Access To All JobsTips for Finding Customer Success Jobs at Amazon Jobs
Frame your experience around AWS outcomes
Amazon Customer Success roles, especially within AWS, prioritize candidates who can demonstrate measurable client outcomes like retention, adoption, or revenue expansion. Quantify your results before applying so your resume speaks directly to their evaluation criteria.
Target teams with dedicated sponsorship infrastructure
Amazon's larger business units, particularly AWS Enterprise Support and Amazon Advertising, have in-house immigration counsel and established visa pipelines. Applying into these divisions gives your sponsorship request a smoother internal path than smaller or newer teams.
Align your degree field to the specialty occupation standard
USCIS requires that H-1B roles qualify as specialty occupations, meaning your degree must directly relate to the Customer Success function. A background in business, computer science, or information systems strengthens your petition far more than an unrelated field.
Negotiate offer timing around H-1B cap deadlines
If you need cap-subject H-1B sponsorship, Amazon must register you in the USCIS lottery window, typically opening in March for an October 1 start. Accepting an offer in January or February gives the immigration team time to prepare your registration before the deadline closes.
Use Migrate Mate to filter open Customer Success roles at Amazon by visa type
Not every Customer Success posting at Amazon is listed with sponsorship details visible. Migrate Mate filters Amazon's open roles specifically by the visa types they support, so you can focus your applications where sponsorship is already confirmed.
Prepare your I-9 documentation before your start date
Amazon uses E-Verify for all new hires, which means your work authorization must be verified within three business days of your first day. Have your visa stamp, I-94 arrival record, and any EAD card ready before onboarding begins to avoid status complications.
Customer Success at Amazon jobs are hiring across the US. Find yours.
Find Customer Success at Amazon JobsFrequently Asked Questions
Does Amazon sponsor H-1B visas for Customer Success?
Yes, Amazon sponsors H-1B visas for Customer Success roles, particularly within AWS and Amazon Advertising where these positions are tied to technical products that meet USCIS specialty occupation requirements. Your background in business, technology, or a related field needs to align with the specific role for the petition to hold up under USCIS review.
How do I apply for Customer Success jobs at Amazon?
Search Amazon's careers portal using terms like 'Customer Success Manager' or 'Technical Account Manager' and filter by business unit. You can also browse verified sponsorship-eligible Customer Success openings at Amazon through Migrate Mate, which surfaces roles where visa sponsorship is already confirmed. Tailor your application to the specific product or service the team supports.
Which visa types does Amazon commonly use for Customer Success roles?
Amazon sponsors H-1B visas most commonly for Customer Success positions, along with E-3 visas for Australian citizens and H-1B1 visas for Chilean and Singaporean nationals. For candidates on a longer-term path, Amazon also supports EB-2 and EB-3 Green Card sponsorship, typically after an employee has established tenure in the role.
What qualifications does Amazon expect for Customer Success roles?
Amazon's Customer Success roles, especially at the senior level within AWS, expect experience managing enterprise accounts, driving product adoption, and influencing stakeholders across large organizations. Technical fluency with cloud infrastructure or SaaS platforms is valued, and a bachelor's degree in a relevant field is generally required to satisfy the specialty occupation standard for visa sponsorship purposes.
How do I plan my timeline if I need visa sponsorship for an Amazon Customer Success role?
If you're subject to the H-1B cap, employment typically can't start until October 1 following a March lottery registration. Amazon's immigration team initiates the process after an offer is signed, so securing your offer by late January gives the team enough lead time. If you're transferring an existing H-1B from another employer, you can start as soon as USCIS receives the petition.
See which Customer Success at Amazon employers are hiring and sponsoring visas right now.
Search Customer Success at Amazon Jobs