Customer Success Jobs at Cognizant Technology Solutions with Visa Sponsorship
Cognizant Technology Solutions hires for Customer Success roles across its technology and software divisions, covering client management, account health, and digital transformation support. Cognizant has an established track record of sponsoring work visas for qualified professionals in this function, making it a credible target for international candidates.
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Get Access To All JobsOverview: Cognizant is looking for a Cyber Security Service Line Sales Specialist to join the Cybersecurity Service Line to drive additional revenue growth specific to Palo Alto Networks Cybersecurity solutions & services. Service Line Sales Executives partner with Cognizant vertical and Cloud, Infrastructure and Security (CIS) sales teams to identify areas of opportunity to position Cybersecurity solutions and services, create compelling solutions to secure client estate and pursue Cybersecurity deals with innovative technical and commercial models.
The Service Line Specialist will provide deep expertise in one or more of Palo Alto Networks Cybersecurity solutions & services. Supporting Cognizant’s client account teams in vertical markets and their account expansion plans into new markets and business areas. SLS’s are usually assigned into existing markets and some SLS’ will also engage in new logo markets. The Specialist will be a “trusted advisor” to both the client and the Cognizant Client Partner blending strategic, tactical and ‘street savvy’ sales experience.
Responsibilities:
- Responsible for Cyber Security & Networks Solutions and Services business growth and pipeline generation in partnership with the sales leaders and sales enablement within sales account teams.
- Partners with account teams to identify, solution and close opportunities within the account base.
- Training and Educating Vertical and other Horizontal Sales team on Cognizant Security Portfolio.
- Driving solutions for managed services opportunities collaborating with offshore based teams.
- Articulating the Cybersecurity solution and value proposition to clients, as part of large managed services / IT outsourcing engagements.
- Responsible for engaging in proactive conversations with security collaborators on current trends, client’s landscape and enable solutions to address security challenges.
- Willing and able to travel approximately 30%.
Required Qualifications:
- 15+ years of overall experience and 10+ years of experience in Cybersecurity solutions & Palo Alto Networks related to Service sales, Program management, Technical Solution centric sales.
- Experience in working with one or more Cybersecurity technology solution companies and understanding of their solution portfolio such as Palo Alto, Cisco, Zscaler, Crowdstrike etc.
- Experience in articulating joint value proposition of Cognizant Security Services and Palo Alto Networks Solutions.
- Work with GSI team of Palo Alto Networks to track pipeline, perform account planning and drive client conversations along with Palo Alto Networks account representatives.
- Experience in Security Consulting, Security Professional Services and Managed Services solution experience.
- Experience in preparing solution presentations, proposals (word / ppt), statement of work, effort price estimation and pricing/commercial model.
- Good working experience with market leading security technologies with in SIEM, Network and Endpoint Security, Cloud Security, Identity and Access Management etc.
- Ability to articulate technology solution value proposition to business collaborators, partners and team members.
- Experience with developing Trusted Advisor relationships at the C Level with in F200 & F500 Accounts.
- Works closely with other Cognizant practices and geographic regions to ensure that Cognizant continues to operate effectively as one firm.
- Strong Information Cybersecurity Technology Background.
- Prior experience in presales solutioning and client management.
- Ability to partner with additional collaborators in a matrixed environment and provide inputs to offering development teams on market requirements to enable them to create innovative differentiated offerings.
- Good communication skills in complex client relationship model.
- Bachelor’s Degree required or equivalent experience.
Preferred Qualifications:
- Security certifications such as CISA or CISM or CISSP preferred.
- Understanding of the Palo Alto Networks portfolios including Prisma SASE, Prisma Cloud, Cortex XDR, XSIAM, XSOAR and Strata platforms.
- Experience in Large Opportunities management.
- Palo Alto Networks Certifications.
- Master's Degree in Cyber Security/Networking or related field.
Salary and Other Compensation:
The annual salary for this position is between $170,000 to $175,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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Overview: Cognizant is looking for a Cyber Security Service Line Sales Specialist to join the Cybersecurity Service Line to drive additional revenue growth specific to Palo Alto Networks Cybersecurity solutions & services. Service Line Sales Executives partner with Cognizant vertical and Cloud, Infrastructure and Security (CIS) sales teams to identify areas of opportunity to position Cybersecurity solutions and services, create compelling solutions to secure client estate and pursue Cybersecurity deals with innovative technical and commercial models.
The Service Line Specialist will provide deep expertise in one or more of Palo Alto Networks Cybersecurity solutions & services. Supporting Cognizant’s client account teams in vertical markets and their account expansion plans into new markets and business areas. SLS’s are usually assigned into existing markets and some SLS’ will also engage in new logo markets. The Specialist will be a “trusted advisor” to both the client and the Cognizant Client Partner blending strategic, tactical and ‘street savvy’ sales experience.
Responsibilities:
- Responsible for Cyber Security & Networks Solutions and Services business growth and pipeline generation in partnership with the sales leaders and sales enablement within sales account teams.
- Partners with account teams to identify, solution and close opportunities within the account base.
- Training and Educating Vertical and other Horizontal Sales team on Cognizant Security Portfolio.
- Driving solutions for managed services opportunities collaborating with offshore based teams.
- Articulating the Cybersecurity solution and value proposition to clients, as part of large managed services / IT outsourcing engagements.
- Responsible for engaging in proactive conversations with security collaborators on current trends, client’s landscape and enable solutions to address security challenges.
- Willing and able to travel approximately 30%.
Required Qualifications:
- 15+ years of overall experience and 10+ years of experience in Cybersecurity solutions & Palo Alto Networks related to Service sales, Program management, Technical Solution centric sales.
- Experience in working with one or more Cybersecurity technology solution companies and understanding of their solution portfolio such as Palo Alto, Cisco, Zscaler, Crowdstrike etc.
- Experience in articulating joint value proposition of Cognizant Security Services and Palo Alto Networks Solutions.
- Work with GSI team of Palo Alto Networks to track pipeline, perform account planning and drive client conversations along with Palo Alto Networks account representatives.
- Experience in Security Consulting, Security Professional Services and Managed Services solution experience.
- Experience in preparing solution presentations, proposals (word / ppt), statement of work, effort price estimation and pricing/commercial model.
- Good working experience with market leading security technologies with in SIEM, Network and Endpoint Security, Cloud Security, Identity and Access Management etc.
- Ability to articulate technology solution value proposition to business collaborators, partners and team members.
- Experience with developing Trusted Advisor relationships at the C Level with in F200 & F500 Accounts.
- Works closely with other Cognizant practices and geographic regions to ensure that Cognizant continues to operate effectively as one firm.
- Strong Information Cybersecurity Technology Background.
- Prior experience in presales solutioning and client management.
- Ability to partner with additional collaborators in a matrixed environment and provide inputs to offering development teams on market requirements to enable them to create innovative differentiated offerings.
- Good communication skills in complex client relationship model.
- Bachelor’s Degree required or equivalent experience.
Preferred Qualifications:
- Security certifications such as CISA or CISM or CISSP preferred.
- Understanding of the Palo Alto Networks portfolios including Prisma SASE, Prisma Cloud, Cortex XDR, XSIAM, XSOAR and Strata platforms.
- Experience in Large Opportunities management.
- Palo Alto Networks Certifications.
- Master's Degree in Cyber Security/Networking or related field.
Salary and Other Compensation:
The annual salary for this position is between $170,000 to $175,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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Get Access To All JobsTips for Finding Customer Success Jobs at Cognizant Technology Solutions Jobs
Align your credentials to specialty occupation standards
Customer Success roles at Cognizant that support enterprise software or IT consulting must meet USCIS specialty occupation criteria. A degree in business, information systems, or a related field strengthens your case significantly over a general liberal arts background.
Target Cognizant's enterprise account portfolios directly
Cognizant's Customer Success hiring concentrates around its digital business and technology services practices. Roles tied to specific client verticals like healthcare IT, financial services, or cloud platforms tend to have clearer sponsorship pathways than generalist openings.
Search open Customer Success roles through Migrate Mate
Migrate Mate filters Cognizant's current Customer Success openings by visa sponsorship type, so you can identify which roles are actively available for H-1B or E-3 candidates before investing time in the application process.
Clarify E-3 eligibility before accepting an offer
Australian citizens targeting Cognizant should confirm the specific role qualifies as a specialty occupation before the offer stage. Cognizant's HR teams process both H-1B and E-3 petitions, but the LCA filing and DOL wage determination happen after the offer, so delays are common if role scope is vague.
Prepare for a client-facing skills assessment early
Cognizant's Customer Success interviews frequently include scenario-based evaluations around client escalation, renewal risk, and implementation support. Having documented examples from prior roles in technology environments positions you more competitively than candidates from non-software industries.
Account for cap-subject H-1B timing in your job search
If you're not currently in H-1B status, Cognizant can only file a cap-subject petition during the April registration window, with employment starting October 1 at the earliest. Structure your offer negotiation and any current status transitions around that nine-month gap.
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Find Customer Success at Cognizant Technology Solutions JobsFrequently Asked Questions
Does Cognizant Technology Solutions sponsor H-1B visas for Customer Success?
Yes, Cognizant Technology Solutions sponsors H-1B visas for Customer Success roles, and it's one of the more active H-1B filers in the technology services sector. Sponsorship is tied to whether the specific role meets USCIS specialty occupation standards, which generally requires a directly related bachelor's degree. Roles supporting enterprise software implementations or IT-managed services are the strongest fit.
How do I apply for Customer Success jobs at Cognizant Technology Solutions?
You can apply directly through Cognizant's careers portal or find visa-sponsorship-filtered openings on Migrate Mate, which surfaces Cognizant's current Customer Success roles by sponsorship type. Before applying, confirm the role description specifies a degree requirement in a relevant field, since that detail affects whether Cognizant can support an H-1B or E-3 petition for the position.
Which visa types does Cognizant Technology Solutions commonly use for Customer Success roles?
Cognizant most commonly sponsors the H-1B visa for Customer Success professionals. Australian citizens may also be sponsored under the E-3 visa, which follows a similar specialty occupation standard but uses a separate petition process and has no lottery. Both require a certified Labor Condition Application from the DOL before the visa petition can proceed.
What qualifications does Cognizant expect for Customer Success roles requiring sponsorship?
Cognizant's Customer Success positions tied to visa sponsorship typically require a bachelor's degree in business, information technology, computer science, or a closely related field. Practical experience managing software implementations, enterprise client accounts, or technology onboarding programs is expected. Generalist backgrounds without a field-specific degree may face challenges meeting USCIS specialty occupation requirements for these roles.
How do I time a Customer Success job search at Cognizant around the H-1B process?
If you need a cap-subject H-1B, Cognizant must register you in the USCIS lottery each March, with work authorization starting October 1 if selected. That means securing your offer and completing the LCA process before the registration deadline. If you're transferring from an existing H-1B, Cognizant can file a cap-exempt transfer and your start date is not tied to October 1.
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