Customer Success Jobs at NVIDIA with Visa Sponsorship
Customer Success jobs at NVIDIA sit at the intersection of enterprise technology and client outcomes, supporting some of the world's most complex AI and data center deployments. NVIDIA has a consistent track record of sponsoring work visas across this function, making it a realistic target for internationally qualified candidates.
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Get Access To All JobsINTRODUCTION
NVIDIA is looking for a Customer Technical Program Manager to drive the planning and execution of sophisticated, multidisciplinary programs for system level integration and qualification of AI Enterprise Workstation Solutions as well as sustaining activities. We expect you to thrive in an agile and forward-thinking environment where we constantly balance between technical complexity, process, quality as well as execution speed. You must have a proven track record on delivering Enterprise Workstation Platforms level solutions across with strong planning and technical skills. Those programs will have to accomplish aspects of a business's larger strategy. And, as such, a passion for high-level planning and critical thinking is the cornerstone for this role.
As a member of the Customer Technical Program Management team, you will support external OEM System Partners from early development phases through coordination of system integration, certification, production readiness for mass production. You will also be required to support the product throughout its lifecycle. These phases include early design through qualification and production readiness. You will be collaborating with multi-functional teams across the company to plan and drive Hardware/Software multi-functional teams. Additionally, assembling requirements, helping prioritization, scheduling, and planning for all phases of the product life cycle. Develop and handle breakthroughs and schedules for the many moving parts that need to come together. Lead and improve existing product development and software release processes; collaborate with engineering management on improving the development workflow and engineering efficiency. You have an opportunity to work well with diverse technical groups, spanning all interpersonal levels.
ROLE AND RESPONSIBILITIES
What you'll be doing:
- Aligning the customer with NVIDIA Enterprise Workstation Platform integration requirements into specific tasks and assignment of those tasks to relevant functional areas should come second nature to you.
- Collecting, prioritizing, tracking, and driving customer-reported issues to resolution/closure is a key focus of this role.
- Clearly and thoughtfully communicate issue status to the customer and to internal NVIDIA Executive teams.
- Work closely with engineering, operations, quality, product management, and sales teams to resolve planning, technical and logistical issues, set correct expectations and keep the scope of the projects on a track to successful execution.
- Efficiently coordinate and lead complex technical engineering-to-engineering (hardware and software) discussions.
- Properly represent the sense of urgency of issues and raise them (internally and/or externally) as appropriate.
- Regularly communicate executive level program report status and key issues to management.
- Develop a close working relationship with customer development teams and use creativity to find the best solution. You are a system builder with good solid understanding of assembling and connecting workstation system components such as GPUs, CPUs, memory, networking, and storage systems.
BASIC QUALIFICATIONS
What we need to see:
- BS/MS Engineering or Computer Science or equivalent experience
- 8+ years in High-Tech industry with a focus on Technical Program Management, supporting OEMs/ODMs Enterprise Workstation System Partners.
- Proven deep customer savvy born of performing complex programs, especially with strategic customers related to Enterprise Workstation System Platforms with Tier-1 OEMs.
- Technical savvy, including Workstation devices and software engineering, network topologies, network interfaces and Workstation qualification/deployment requirements.
- Supreme leadership skills across broad and diverse functional teams.
- Strong analytical and problem-solving skills to address complex technical challenges.
PREFERRED QUALIFICATIONS
Ways to stand out from the crowd:
- Solid experience in working with large OEMs/ODMs for Workstation system integration, development and deployment with bold timelines and/or constrained resources.
- Comfortable defining and driving complex program with intimate understanding of dependencies, critical paths, key and critical landmarks, and results.
- Consistent record of handling multiple OEMs/ODMs System Partners and Programs across worldwide geographies and time zones.
Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 168,000 USD - 258,750 USD. You will also be eligible for equity and benefits.
Applications for this job will be accepted at least until June 8, 2026. This posting is for an existing vacancy.
NVIDIA uses AI tools in its recruiting processes.
NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
INTRODUCTION
NVIDIA is looking for a Customer Technical Program Manager to drive the planning and execution of sophisticated, multidisciplinary programs for system level integration and qualification of AI Enterprise Workstation Solutions as well as sustaining activities. We expect you to thrive in an agile and forward-thinking environment where we constantly balance between technical complexity, process, quality as well as execution speed. You must have a proven track record on delivering Enterprise Workstation Platforms level solutions across with strong planning and technical skills. Those programs will have to accomplish aspects of a business's larger strategy. And, as such, a passion for high-level planning and critical thinking is the cornerstone for this role.
As a member of the Customer Technical Program Management team, you will support external OEM System Partners from early development phases through coordination of system integration, certification, production readiness for mass production. You will also be required to support the product throughout its lifecycle. These phases include early design through qualification and production readiness. You will be collaborating with multi-functional teams across the company to plan and drive Hardware/Software multi-functional teams. Additionally, assembling requirements, helping prioritization, scheduling, and planning for all phases of the product life cycle. Develop and handle breakthroughs and schedules for the many moving parts that need to come together. Lead and improve existing product development and software release processes; collaborate with engineering management on improving the development workflow and engineering efficiency. You have an opportunity to work well with diverse technical groups, spanning all interpersonal levels.
ROLE AND RESPONSIBILITIES
What you'll be doing:
- Aligning the customer with NVIDIA Enterprise Workstation Platform integration requirements into specific tasks and assignment of those tasks to relevant functional areas should come second nature to you.
- Collecting, prioritizing, tracking, and driving customer-reported issues to resolution/closure is a key focus of this role.
- Clearly and thoughtfully communicate issue status to the customer and to internal NVIDIA Executive teams.
- Work closely with engineering, operations, quality, product management, and sales teams to resolve planning, technical and logistical issues, set correct expectations and keep the scope of the projects on a track to successful execution.
- Efficiently coordinate and lead complex technical engineering-to-engineering (hardware and software) discussions.
- Properly represent the sense of urgency of issues and raise them (internally and/or externally) as appropriate.
- Regularly communicate executive level program report status and key issues to management.
- Develop a close working relationship with customer development teams and use creativity to find the best solution. You are a system builder with good solid understanding of assembling and connecting workstation system components such as GPUs, CPUs, memory, networking, and storage systems.
BASIC QUALIFICATIONS
What we need to see:
- BS/MS Engineering or Computer Science or equivalent experience
- 8+ years in High-Tech industry with a focus on Technical Program Management, supporting OEMs/ODMs Enterprise Workstation System Partners.
- Proven deep customer savvy born of performing complex programs, especially with strategic customers related to Enterprise Workstation System Platforms with Tier-1 OEMs.
- Technical savvy, including Workstation devices and software engineering, network topologies, network interfaces and Workstation qualification/deployment requirements.
- Supreme leadership skills across broad and diverse functional teams.
- Strong analytical and problem-solving skills to address complex technical challenges.
PREFERRED QUALIFICATIONS
Ways to stand out from the crowd:
- Solid experience in working with large OEMs/ODMs for Workstation system integration, development and deployment with bold timelines and/or constrained resources.
- Comfortable defining and driving complex program with intimate understanding of dependencies, critical paths, key and critical landmarks, and results.
- Consistent record of handling multiple OEMs/ODMs System Partners and Programs across worldwide geographies and time zones.
Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 168,000 USD - 258,750 USD. You will also be eligible for equity and benefits.
Applications for this job will be accepted at least until June 8, 2026. This posting is for an existing vacancy.
NVIDIA uses AI tools in its recruiting processes.
NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
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Get Access To All JobsTips for Finding Customer Success Jobs at NVIDIA
Tailor your background to NVIDIA's customer base
NVIDIA's Customer Success teams support enterprise clients running GPU-accelerated workloads in AI, cloud, and high-performance computing. Highlight experience with technical onboarding, adoption metrics, or post-sale support in these environments to stand out from generalist candidates.
Confirm E-3 eligibility before applying
If you're an Australian citizen, the E-3 visa is a strong path into NVIDIA's Customer Success roles. Unlike the H-1B, it has no lottery and can be filed directly at a U.S. consulate, which significantly shortens your timeline from offer to start date.
Surface sponsorship willingness early in conversations
NVIDIA's recruiting process moves quickly once you're in the pipeline. Ask your recruiter during the initial screen whether the role is open to candidates requiring visa sponsorship, so neither side invests time in a process that won't lead to an offer.
Prepare your credentials before the offer stage
NVIDIA's H-1B filings require your employer to submit a Labor Condition Application to the DOL certifying prevailing wage compliance. Have your degree certificates, transcripts, and any credential evaluations ready before an offer arrives to avoid delays in that process.
Target roles with defined technical scope
USCIS requires H-1B positions to qualify as specialty occupations. Customer Success roles at NVIDIA tied to specific product lines like DGX systems or CUDA-based platforms have clearer specialty occupation arguments than broadly scoped account management titles. Use Migrate Mate to filter NVIDIA's open Customer Success listings by role type and identify which postings have that technical specificity.
Understand the EB-2 and EB-3 timeline if you're planning long-term
NVIDIA sponsors both EB-2 and EB-3 Green Card categories, but PERM labor certification typically takes 12 to 18 months before an immigrant petition is even filed. Factor that into your planning if you're on a nonimmigrant visa with a finite authorized period.
Frequently Asked Questions
Does NVIDIA sponsor H-1B visas for Customer Success?
Yes, NVIDIA sponsors H-1B visas for Customer Success roles where the position qualifies as a specialty occupation. Roles tied to specific technical product lines or platforms, such as AI infrastructure or GPU-accelerated software, tend to present stronger specialty occupation arguments to USCIS than broadly defined account management titles. Your employer files the H-1B petition on your behalf after securing a certified Labor Condition Application from the DOL.
How do I apply for Customer Success jobs at NVIDIA?
Applications go through NVIDIA's careers portal directly. To find Customer Success openings that are open to visa sponsorship, browse Migrate Mate, which filters NVIDIA listings by role type and visa eligibility so you're not sifting through postings that won't work for your situation. Once you apply, the process typically includes a recruiter screen, technical or case-based interviews, and a final panel before an offer is extended.
Which visa types does NVIDIA use for Customer Success roles?
NVIDIA sponsors H-1B visas for the broadest range of Customer Success candidates and E-3 visas specifically for Australian citizens, which is often faster since it bypasses the H-1B lottery. For long-term immigration, NVIDIA also supports EB-2 and EB-3 Green Card sponsorship, typically initiated after you've been in a role for a period and the company is confident in the continued need for the position.
What qualifications does NVIDIA expect for Customer Success roles?
NVIDIA's Customer Success positions typically require a bachelor's degree in a relevant field, such as computer science, engineering, or business technology, along with demonstrable experience in enterprise software or hardware post-sale support. Roles aligned to specific product areas like AI infrastructure, cloud deployments, or data center solutions favor candidates with hands-on technical background. That degree-to-role alignment also matters for H-1B specialty occupation purposes.
How long does the visa sponsorship process take for a Customer Success role at NVIDIA?
For H-1B, USCIS standard processing runs three to five months after the April 1 filing date, with an October 1 start at the earliest. Premium processing reduces the adjudication window to roughly 15 business days but doesn't change the October 1 effective date for cap-subject petitions. Australian citizens on the E-3 path can move faster since consular appointments can sometimes be scheduled within weeks of an approved LCA, bypassing the lottery and cap timeline entirely.