Customer Success Jobs at Applied Materials with Visa Sponsorship
Customer Success roles at Applied Materials sit at the intersection of semiconductor technology and enterprise client relationships, requiring both technical fluency and consultative skills. Applied Materials has a consistent track record of sponsoring international talent across this function, supporting candidates through H-1B, OPT, and other work authorization pathways.
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Get Access To All JobsWho We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary: $147,000.00 - $202,500.00
Location: Santa Clara, CA
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.
What You'll Do:
This role is responsible for all business aspects of Applied Materials MDP/ALD Service Business Unit - Atomic Layer Deposition (ALD) and Front End of Line (FEOL) Service Product Segment supplying the semiconductor industry. This person will engage cross-functionally to drive all aspects of the business and product lifecycle to deliver to customer and business expectations. This is a high growth business opportunity within Applied Materials Global Service Division.
Role Responsibilities:
- Leads business and product strategy, planning and execution for the Atomic Layer Deposition service product segment/portfolio including business ownership
- Builds understanding of customer and market requirements to support above planning/execution
- Responsible for service product management activities, developing product value proposition, business sizing, product scorecards, Go-To-Market strategy including 7Ps of service marketing
- Leads the development of pricing models/strategy, financial plans, business case assessment and analytics for the service product portfolio and business
- Engages directly with customers and value chain partners to deliver to business and stakeholder expectations (including supporting commercial/contractual negotiations)
- Sponsors/drives inorganic growth activities and partnership development to support business execution and delivery
- Drive program and business outcomes utilizing applied and industry best practices/processes (PLC, SF, ERP etc…)
- Deeply engages with technical application and product development execution to ensure program success (Performance/Capability, Cost, Timing)
- Full product lifecycle ownership facilitating PDP and end of life support programs
- Drives activities for the Service Business Unit through strong cross-functional engagement across multiple geographies & external partners in Sales, Marketing, Engineering, Operations, Finance, Legal etc… to deliver to release schedules and business financials
- Makes customer and management presentations on Service Business Unit products to support product development, strategic and business planning, and service opportunity penetration
- Communicates business progress and execution to senior executive and stakeholders to successfully secure necessary support and resources to deliver to growth expectations
- Uses business analytics tools to support internal business analysis and reporting
Desired Skills, Competencies & Experience
- Higher Degree or equivalent experience with minimum 7+ years of industry experience. Demonstrates depth and/or breadth of expertise in Wafer Fabrication Equipment and Atomic Layer Deposition Products operation and business or related fields
- Demonstrates understanding of service business principles
- Customer focused - Strong business and commercial acumen with previous product leadership, management or marketing/sales experience
- Strong program management and technical acumen with past product development experience
- High financial acumen and analytical/data oriented decision making style
- Positive can do entrepreneurial attitude that builds support
- Strong communication skills and interpersonal presence that extends confidence and humility
- Experience building and delivering executive level presentations
- Ability to innovate and solve unique and complex problems with broad impact on the business
- Critical thinking and ability to influence and communicate effectively with multiple internal stakeholders (technologists, engineering, Ops, finance, marketing, strategy)
- Ability to anticipate customer needs, business and regulatory issues; recommend product, process or service improvements
- Excellent time management and project management skills
Additional Information
Time Type: Full time
Employee Type: Assignee / Regular
Travel: Yes, 20% of the Time
Relocation Eligible: No
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary: $147,000.00 - $202,500.00
Location: Santa Clara, CA
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.
What You'll Do:
This role is responsible for all business aspects of Applied Materials MDP/ALD Service Business Unit - Atomic Layer Deposition (ALD) and Front End of Line (FEOL) Service Product Segment supplying the semiconductor industry. This person will engage cross-functionally to drive all aspects of the business and product lifecycle to deliver to customer and business expectations. This is a high growth business opportunity within Applied Materials Global Service Division.
Role Responsibilities:
- Leads business and product strategy, planning and execution for the Atomic Layer Deposition service product segment/portfolio including business ownership
- Builds understanding of customer and market requirements to support above planning/execution
- Responsible for service product management activities, developing product value proposition, business sizing, product scorecards, Go-To-Market strategy including 7Ps of service marketing
- Leads the development of pricing models/strategy, financial plans, business case assessment and analytics for the service product portfolio and business
- Engages directly with customers and value chain partners to deliver to business and stakeholder expectations (including supporting commercial/contractual negotiations)
- Sponsors/drives inorganic growth activities and partnership development to support business execution and delivery
- Drive program and business outcomes utilizing applied and industry best practices/processes (PLC, SF, ERP etc…)
- Deeply engages with technical application and product development execution to ensure program success (Performance/Capability, Cost, Timing)
- Full product lifecycle ownership facilitating PDP and end of life support programs
- Drives activities for the Service Business Unit through strong cross-functional engagement across multiple geographies & external partners in Sales, Marketing, Engineering, Operations, Finance, Legal etc… to deliver to release schedules and business financials
- Makes customer and management presentations on Service Business Unit products to support product development, strategic and business planning, and service opportunity penetration
- Communicates business progress and execution to senior executive and stakeholders to successfully secure necessary support and resources to deliver to growth expectations
- Uses business analytics tools to support internal business analysis and reporting
Desired Skills, Competencies & Experience
- Higher Degree or equivalent experience with minimum 7+ years of industry experience. Demonstrates depth and/or breadth of expertise in Wafer Fabrication Equipment and Atomic Layer Deposition Products operation and business or related fields
- Demonstrates understanding of service business principles
- Customer focused - Strong business and commercial acumen with previous product leadership, management or marketing/sales experience
- Strong program management and technical acumen with past product development experience
- High financial acumen and analytical/data oriented decision making style
- Positive can do entrepreneurial attitude that builds support
- Strong communication skills and interpersonal presence that extends confidence and humility
- Experience building and delivering executive level presentations
- Ability to innovate and solve unique and complex problems with broad impact on the business
- Critical thinking and ability to influence and communicate effectively with multiple internal stakeholders (technologists, engineering, Ops, finance, marketing, strategy)
- Ability to anticipate customer needs, business and regulatory issues; recommend product, process or service improvements
- Excellent time management and project management skills
Additional Information
Time Type: Full time
Employee Type: Assignee / Regular
Travel: Yes, 20% of the Time
Relocation Eligible: No
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
See all 11+ Customer Success at Applied Materials jobs
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Get Access To All JobsTips for Finding Customer Success Jobs at Applied Materials Jobs
Tailor your resume to semiconductor workflows
Applied Materials' Customer Success teams work directly with chipmakers and electronics manufacturers on capital equipment deployments. Framing your experience around hardware lifecycle management, uptime optimization, or fab-side client support signals you understand their customers' operational environment.
Target roles that list LCA-eligible specialties
Applied Materials files Labor Condition Applications with DOL before sponsoring H-1B workers. Search their open Customer Success postings for titles that specify a degree requirement in engineering, materials science, or a related technical field, since these map cleanly to H-1B specialty occupation criteria.
Use Migrate Mate to filter verified sponsorship openings
Not every Applied Materials Customer Success posting gets flagged as visa-eligible on general job boards. Use Migrate Mate to surface roles where sponsorship is confirmed, so you're applying where your authorization status won't disqualify you mid-process.
Clarify OPT start dates before your first interview round
If you're on F-1 OPT, Applied Materials needs enough runway to file an H-1B petition before your authorization expires. Confirm your OPT end date upfront and calculate whether the April 1 H-1B filing window gives you at least 60 days of overlap with your current status.
Prepare to demonstrate post-sales technical depth
Hiring managers at Applied Materials distinguish Customer Success candidates by their ability to support complex equipment installations and troubleshoot escalations independently. Build a portfolio of examples where you reduced churn or resolved technical issues at enterprise manufacturing or hardware clients.
Confirm your visa type is included before the offer stage
Applied Materials sponsors multiple nonimmigrant categories including TN and H-1B1 alongside standard H-1B. Ask the recruiter during late-stage interviews which categories their legal team actively processes, so there's no delay when USCIS filing deadlines apply to your situation.
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Find Customer Success at Applied Materials JobsFrequently Asked Questions
Does Applied Materials sponsor H-1B visas for Customer Success?
Yes. Applied Materials sponsors H-1B visas for Customer Success roles where the position qualifies as a specialty occupation under USCIS criteria, typically requiring a bachelor's degree or higher in a technical or business-related field. Sponsorship is handled through their internal immigration team, and candidates should confirm eligibility during the offer negotiation stage rather than assuming it applies to every Customer Success title.
How do I apply for Customer Success jobs at Applied Materials?
Applications go through Applied Materials' careers portal at amat.com. You can also find and filter their open Customer Success roles by visa sponsorship eligibility on Migrate Mate, which is useful if you need to confirm which postings actively support work authorization before investing time in the full application process. Tailor your application to emphasize semiconductor or electronics industry client experience where possible.
Which visa types does Applied Materials commonly use for Customer Success hires?
Applied Materials sponsors a range of work authorization categories for Customer Success positions, including H-1B, H-1B1 (for Chilean and Singaporean nationals), TN (for Canadian and Mexican professionals under USMCA), F-1 OPT and CPT for recent graduates, J-1 for exchange visitors, and employment-based Green Cards through EB-2 and EB-3 for longer-term hires. The right category depends on your nationality, degree, and career stage.
What qualifications does Applied Materials look for in Customer Success candidates?
Applied Materials typically hires Customer Success professionals with a background in engineering, materials science, physics, or a closely related technical discipline, combined with client-facing experience in capital equipment, semiconductor manufacturing, or electronics hardware environments. For H-1B sponsorship purposes, your degree field needs to align with the role's specialty occupation designation, so a technical degree carries more weight than a general business background alone.
How do I plan my timeline if I need sponsorship for a Customer Success role at Applied Materials?
H-1B petitions must be filed by April 1 for an October 1 start date, so back-calculate from there when targeting offers. If you're on F-1 OPT, USCIS requires the petition to be filed while your OPT is still valid. Applied Materials' legal team manages the filing process, but you're responsible for flagging your authorization status and expiration date early in the interview process so nothing falls through the 60-day grace period window.
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