Customer Success Jobs at Applied Materials with Visa Sponsorship
Customer Success jobs at Applied Materials sit at the intersection of semiconductor technology and enterprise client relationships, requiring both technical fluency and consultative skills. Applied Materials has a consistent track record of sponsoring international talent across this function, supporting candidates through H-1B visa, OPT, and other work authorization pathways.
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Get Access To All JobsWho We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$88,000.00 - $121,000.00
Location:
Lehi, UT
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.
Key Responsibilities
-
Develops and maintains customer relationship with all relevant individuals in his/her district at all times, at all levels. Performs regular customer visits.
-
Manages, coaches and directs all customer engineers in his/her district. Responsible for salary planning, career planning, corrective actions where necessary, establishes objectives and performance appraisals. Gives formal updates to all employees. Business, new hires, new products. Can invite any guest speaker.
-
Initiates reports necessary for the business. Be the prime interface with the Product Divisions: tech support, training, spares, reliability.
-
Monitors the CSD Award Program with quarterly results (election, announcements). Monitors the “mentor” program so that all new engineers have a defined mentor.
-
Executes escalation procedure.
-
Responsible for account planning with District Sales Engineer. Provides support plan for system sales to CSD Management, Sales, Field Engineering. Responsible for financial forecast for his/her district. Responsible for cost efficiency with the district. Measured by the financial result.
-
Responsible for system installation; planning, reporting and execution, pre-facility meeting, start-up meeting, process support identification.
-
Manages RMA procedure. Measurement of the engineers on their effectiveness. Manages accuracy, understanding and update of Customer Engineer hours tracking. Personal cross check and signature, measures customer engineers, takes corrective action with customer engineers.
Functional Knowledge
- Works on issues where analysis of situation or data requires review of relevant factors.
Business Expertise
- Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives.
Leadership
- Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees.
Problem Solving
- Exercises judgment within defined procedures and policies to determine appropriate action.
Impact
- Erroneous decisions or failure to achieve results will cause delays in schedules.
Interpersonal Skills
- Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.
Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 10% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$88,000.00 - $121,000.00
Location:
Lehi, UT
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.
Key Responsibilities
-
Develops and maintains customer relationship with all relevant individuals in his/her district at all times, at all levels. Performs regular customer visits.
-
Manages, coaches and directs all customer engineers in his/her district. Responsible for salary planning, career planning, corrective actions where necessary, establishes objectives and performance appraisals. Gives formal updates to all employees. Business, new hires, new products. Can invite any guest speaker.
-
Initiates reports necessary for the business. Be the prime interface with the Product Divisions: tech support, training, spares, reliability.
-
Monitors the CSD Award Program with quarterly results (election, announcements). Monitors the “mentor” program so that all new engineers have a defined mentor.
-
Executes escalation procedure.
-
Responsible for account planning with District Sales Engineer. Provides support plan for system sales to CSD Management, Sales, Field Engineering. Responsible for financial forecast for his/her district. Responsible for cost efficiency with the district. Measured by the financial result.
-
Responsible for system installation; planning, reporting and execution, pre-facility meeting, start-up meeting, process support identification.
-
Manages RMA procedure. Measurement of the engineers on their effectiveness. Manages accuracy, understanding and update of Customer Engineer hours tracking. Personal cross check and signature, measures customer engineers, takes corrective action with customer engineers.
Functional Knowledge
- Works on issues where analysis of situation or data requires review of relevant factors.
Business Expertise
- Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives.
Leadership
- Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees.
Problem Solving
- Exercises judgment within defined procedures and policies to determine appropriate action.
Impact
- Erroneous decisions or failure to achieve results will cause delays in schedules.
Interpersonal Skills
- Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.
Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 10% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
See all Customer Success Jobs at Applied Materials
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Jobs at Applied Materials.
Get Access To All JobsTips for Finding Customer Success Jobs at Applied Materials
Tailor your resume to semiconductor workflows
Applied Materials' Customer Success teams work directly with chipmakers and electronics manufacturers on capital equipment deployments. Framing your experience around hardware lifecycle management, uptime optimization, or fab-side client support signals you understand their customers' operational environment.
Target roles that list LCA-eligible specialties
Applied Materials files Labor Condition Applications with DOL before sponsoring H-1B workers. Search their open Customer Success postings for titles that specify a degree requirement in engineering, materials science, or a related technical field, since these map cleanly to H-1B specialty occupation criteria.
Use Migrate Mate to filter verified sponsorship openings
Not every Applied Materials Customer Success posting gets flagged as visa-eligible on general job boards. Use Migrate Mate to surface roles where sponsorship is confirmed, so you're applying where your authorization status won't disqualify you mid-process.
Clarify OPT start dates before your first interview round
If you're on F-1 OPT, Applied Materials needs enough runway to file an H-1B petition before your authorization expires. Confirm your OPT end date upfront and calculate whether the April 1 H-1B filing window gives you at least 60 days of overlap with your current status.
Prepare to demonstrate post-sales technical depth
Hiring managers at Applied Materials distinguish Customer Success candidates by their ability to support complex equipment installations and troubleshoot escalations independently. Build a portfolio of examples where you reduced churn or resolved technical issues at enterprise manufacturing or hardware clients.
Confirm your visa type is included before the offer stage
Applied Materials sponsors multiple nonimmigrant categories including TN and H-1B1 visa alongside standard H-1B. Ask the recruiter during late-stage interviews which categories their legal team actively processes, so there's no delay when USCIS filing deadlines apply to your situation.
Frequently Asked Questions
Does Applied Materials sponsor H-1B visas for Customer Success?
Yes. Applied Materials sponsors H-1B visas for Customer Success roles where the position qualifies as a specialty occupation under USCIS criteria, typically requiring a bachelor's degree or higher in a technical or business-related field. Sponsorship is handled through their internal immigration team, and candidates should confirm eligibility during the offer negotiation stage rather than assuming it applies to every Customer Success title.
How do I apply for Customer Success jobs at Applied Materials?
Applications go through Applied Materials' careers portal at amat.com. You can also find and filter their open Customer Success roles by visa sponsorship eligibility on Migrate Mate, which is useful if you need to confirm which postings actively support work authorization before investing time in the full application process. Tailor your application to emphasize semiconductor or electronics industry client experience where possible.
Which visa types does Applied Materials commonly use for Customer Success hires?
Applied Materials sponsors a range of work authorization categories for Customer Success positions, including H-1B, H-1B1 visa (for Chilean and Singaporean nationals), TN visa (for Canadian and Mexican professionals under USMCA), F-1 OPT and CPT for recent graduates, J-1 visa for exchange visitors, and employment-based Green Cards through EB-2 and EB-3 for longer-term hires. The right category depends on your nationality, degree, and career stage.
What qualifications does Applied Materials look for in Customer Success candidates?
Applied Materials typically hires Customer Success professionals with a background in engineering, materials science, physics, or a closely related technical discipline, combined with client-facing experience in capital equipment, semiconductor manufacturing, or electronics hardware environments. For H-1B sponsorship purposes, your degree field needs to align with the role's specialty occupation designation, so a technical degree carries more weight than a general business background alone.
How do I plan my timeline if I need sponsorship for a Customer Success role at Applied Materials?
H-1B petitions must be filed by April 1 for an October 1 start date, so back-calculate from there when targeting offers. If you're on F-1 OPT, USCIS requires the petition to be filed while your OPT is still valid. Applied Materials' legal team manages the filing process, but you're responsible for flagging your authorization status and expiration date early in the interview process so nothing falls through the 60-day grace period window.