Customer Success Jobs at Genentech with Visa Sponsorship

The Position

Therapeutic Area Manager (TAM), Hematology – Minnesota/North Dakota Ecosystem

From the beginning, Genentech has been a team of highly dedicated, passionate individuals. We are a place where people are united around a single purpose and an ambitious vision. Together, we aspire to deliver ever better health outcomes for patients while lowering overall healthcare costs. Our goal is to compel the customer to act on behalf of their patients while showing great commitment to the rare disease community, whose support is key. Utilizing innovative methods to identify patients who may benefit from treatment, we must take a highly strategic approach to patient access while assisting patients and their caregivers to navigate the healthcare system.

The Opportunity:

As a Therapeutic Area Manager (TAM) at Genentech, your role is to understand and address healthcare practitioners' needs in a specific therapeutic area. By doing so, you contribute to improving patient outcomes and representing Genentech products with integrity. You have the autonomy to optimize the business within the ecosystem, leveraging resources to provide healthcare providers with information about Genentech products. Additionally, you collect insights and trends to support the national strategy at a local level. Your expertise and professionalism are crucial in driving on-label clinical demand and contributing to the overall national strategy.

• Serve as primary point of contact for customers in the therapeutic area, addressing their needs and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care.
• Lead end-to-end experience for assigned customers/accounts, driving clinical and non-clinical decision making at the point of care and providing education on topics ranging from clinical to non-clinical aspects.
• Proactively develop solutions for complex accounts within and across ecosystems, including academic, delivery network focused, and therapeutic area specific accounts.
• Represent Genentech products ethically and professionally, following guidelines and using approved materials.
• Ensure product access and provide education on product information, appropriate use, as well as on patient assistance and reimbursement resources, triaging to appropriate experts when needed.

This is a field based role, the territory will cover Minnesota and North Dakota. It is preferred that the candidate reside in Minnesota. Candidates should live in this area for consideration.

Who you are:

• Business, scientific or clinical degree, Bachelor’s degree level at minimum
• Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required
• 6 or more years of experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
• Demonstrated ability to coach, train, and mentor peers or others to help them meet and exceed their goals, targets, and responsibilities.

Preferred Qualifications:

• Hematology Experience is Preferred
• Account Management Experience
• Ability to flex and learn new disease states
• Consistently achieved financial and quantitative targets, as well as qualitative goals.
• Proficient in proactively identifying and resolving operational challenges impacting the delivery of healthcare products, including reimbursement, supply chain coordination, formulary access, EHR integration, and clinical pathways, while ensuring full compliance with applicable laws, industry codes, and company policies.

Relocation Benefits are not available for this role

This is a field-based position. Overnight travel may be required. This position requires significant driving of either a company provided or personal vehicle as well as prolonged periods of sitting, both of which are part of the essential duties and responsibilities of the role. As a result, Genentech, Inc. (Company) from time to time will check your motor vehicle record for purposes of determining your eligibility for driving a Company vehicle or driving any vehicle on Company business.

The expected salary range for this position based on the primary location of Minneapolis is $137,500.00 – $255,300.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. This position is eligible to earn incentive compensation that is calculated and paid in accordance with the applicable Incentive Compensation Plan for the role. This position also qualifies for the benefits detailed at the link provided below.

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.