Customer Success Jobs at Ryder System with Visa Sponsorship
Customer Success jobs at Ryder System involve managing client relationships across its logistics and fleet management operations. The company has an established track record of sponsoring work visas for this function, making it a realistic target if you're building a U.S. career in customer-facing roles within the consulting and professional services space.
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MOVE YOUR CAREER FORWARD WITH RYDER!
Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
Summary
Under the responsibility of the Manager, the Customer Logistics Supervisor is responsible to supervise, coordinate and oversee the logistics operations and provide coaching, development and training to the staff members. The successful candidate must be able to provide recommendations for improvements to the facility, equipment, machinery, and processes. They will be accountable that the staff is performing to standard and has to ensure that progress is made to achieve the business objectives.
Essential Functions
- Supervise, coordinate and oversee day to day logistics operations
- Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications
- Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics
- Accountable for site Key Performance Indication (KPI)
- Working in collaboration with customer in all aspect of operations
- Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes
- Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes
- Carry out performance evaluations of the team members and recommend performance awards and/or merit increases when appropriate
- Address performance problems through corrective action and disciplinary process
- Understand labor agreement and maintain positive labor relations with all employees
- Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies
- Provide appropriate orientation for employees and Lead Hands and give them the information, technology and any material necessary to perform their jobs
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Instills commitment to organizational goals
- Strong planning skills
- Results oriented
- Effective leadership skills
- Motivating skills
- Effective interpersonal skills
- Diverse team environment
- Strong verbal and written communication skills
- Possesses a high degree of initiative
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Detail oriented with excellent follow-up practices
Qualifications
- H.S. diploma/GED required
- One (1) year or more experience in transportation, warehouse or distribution environment preferred
- 0 to One (1) year direct supervisory/leadership experience required
DOT Regulated: No
In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:
- Comprehensive training and the ability to continue your professional development
- Regional and local Ryder resources to help guide and support as we grow this offering
- The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide
- Additional day of Paid Time Off for Military Veterans
Job Category: Logistics
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type: Salaried
Minimum Pay Range: 60k
Maximum Pay Range: 62k
Benefits Information
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Description
MOVE YOUR CAREER FORWARD WITH RYDER!
Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
Summary
Under the responsibility of the Manager, the Customer Logistics Supervisor is responsible to supervise, coordinate and oversee the logistics operations and provide coaching, development and training to the staff members. The successful candidate must be able to provide recommendations for improvements to the facility, equipment, machinery, and processes. They will be accountable that the staff is performing to standard and has to ensure that progress is made to achieve the business objectives.
Essential Functions
- Supervise, coordinate and oversee day to day logistics operations
- Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications
- Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics
- Accountable for site Key Performance Indication (KPI)
- Working in collaboration with customer in all aspect of operations
- Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes
- Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes
- Carry out performance evaluations of the team members and recommend performance awards and/or merit increases when appropriate
- Address performance problems through corrective action and disciplinary process
- Understand labor agreement and maintain positive labor relations with all employees
- Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies
- Provide appropriate orientation for employees and Lead Hands and give them the information, technology and any material necessary to perform their jobs
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Instills commitment to organizational goals
- Strong planning skills
- Results oriented
- Effective leadership skills
- Motivating skills
- Effective interpersonal skills
- Diverse team environment
- Strong verbal and written communication skills
- Possesses a high degree of initiative
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Detail oriented with excellent follow-up practices
Qualifications
- H.S. diploma/GED required
- One (1) year or more experience in transportation, warehouse or distribution environment preferred
- 0 to One (1) year direct supervisory/leadership experience required
DOT Regulated: No
In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:
- Comprehensive training and the ability to continue your professional development
- Regional and local Ryder resources to help guide and support as we grow this offering
- The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide
- Additional day of Paid Time Off for Military Veterans
Job Category: Logistics
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type: Salaried
Minimum Pay Range: 60k
Maximum Pay Range: 62k
Benefits Information
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
See all 68+ Customer Success Jobs at Ryder System
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Jobs at Ryder System.
Get Access To All JobsTips for Finding Customer Success Jobs at Ryder System
Align your background with Ryder's client base
Ryder's Customer Success roles center on fleet, supply chain, and logistics clients. Frame your experience around account retention, implementation support, or B2B relationship management in industries with complex service contracts, not general customer service.
Confirm sponsorship eligibility before applying
Ryder's Customer Success openings vary by seniority and business unit. Before submitting, verify the specific role lists visa sponsorship as available. Mid-level and senior individual contributor roles in this function tend to be more sponsorship-eligible than entry-level coordinator positions.
Prepare your credential documentation early
For H-1B sponsorship in Customer Success, your degree must align with the specialty occupation standard USCIS applies. A business, communications, or supply chain degree paired with documented client-facing experience strengthens the petition. Gather transcripts and employer verification letters before you receive an offer.
Use Migrate Mate to target Ryder's open roles
Ryder posts Customer Success openings across multiple business units and locations. Use Migrate Mate to filter specifically for Ryder System roles that offer visa sponsorship, so you're applying where the pathway is confirmed rather than assuming it applies across all postings.
Negotiate offer timing around H-1B cap deadlines
If you're subject to the H-1B lottery, the registration window opens in March and the October 1 start date is fixed. Ask your recruiter early whether Ryder can time the offer to meet USCIS filing windows, since a late offer can push your start date a full year.
Understand how PERM affects your long-term path
Ryder sponsors EB-2 and EB-3 Green Cards for some roles, which requires the employer to complete a DOL PERM labor certification before filing your immigrant petition. For Customer Success specifically, ask during negotiations whether the role is eligible and how long the company typically takes to initiate the process.
Frequently Asked Questions
Does Ryder System sponsor H-1B visas for Customer Success?
Yes, Ryder System has a history of sponsoring H-1B visas for Customer Success roles. Sponsorship availability can vary by specific position, seniority level, and business unit, so confirming with the recruiter during the initial screening is the most reliable approach. Mid-level and senior roles in client management and implementation support within Ryder's logistics operations tend to see the most consistent sponsorship activity.
How do I apply for Customer Success jobs at Ryder System?
You can apply through Ryder's careers portal directly. To surface only the roles where visa sponsorship is confirmed, browse Ryder System's Customer Success listings on Migrate Mate, which filters for sponsoring employers. When applying, tailor your materials to Ryder's core verticals: fleet management, supply chain solutions, and managed transportation, since hiring managers look for industry-relevant client experience.
Which visa types does Ryder System use for Customer Success roles?
Ryder sponsors H-1B visas for nonimmigrant work authorization, which is the most common pathway for Customer Success professionals. For candidates pursuing permanent residence, Ryder also has a track record with EB-2 and EB-3 employment-based Green Cards, which require a PERM labor certification filed through the Department of Labor before the immigrant petition can proceed.
What qualifications does Ryder System expect for sponsored Customer Success roles?
Ryder's Customer Success positions typically require a bachelor's degree in business, supply chain, communications, or a related field, along with demonstrated B2B account management or implementation experience. For H-1B eligibility, USCIS requires the role to qualify as a specialty occupation, so a directly relevant degree field strengthens your petition significantly. Experience with logistics platforms, CRM tools, or managed services contracts adds material weight to your application.
How do I time my job search at Ryder around visa filing deadlines?
If you need H-1B sponsorship and haven't been selected in the lottery yet, target Ryder's recruiting cycle in late fall or early winter. That gives both parties time to align on an offer before the March H-1B registration window. If you're already in valid status through OPT or another visa, the timeline is more flexible, but USCIS premium processing, which USCIS currently adjudicates within 15 business days, is worth discussing with Ryder's HR team if your start date is time-sensitive.