Customer Success Manager Jobs at Samsara with Visa Sponsorship
Samsara hires Customer Success Managers to support its connected operations platform across industries like transportation and logistics. The company has a consistent track record of sponsoring work visas for this function, making it a realistic target if you're on F-1 OPT, H-1B, or another employment-based pathway.
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Get Access To All JobsWho We Are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
Our Enterprise Select Customer Success Managers pick up where our Services team leaves off, working with our largest and most complex customers to drive adoption and maximize the long-term value they receive from Samsara. In this role, your impact is felt across the physical operations that run our world. Your strategic guidance directly influences the safety of thousands of frontline workers and the efficiency of global supply chains. You will lead a fundamental shift in how our customers view technology, moving them from solving individual problems to positioning Samsara as the strategic platform that underpins their entire operation. By architecting joint success plans that define critical objectives and metrics, you will gameplan on new workflows to ensure our largest partners achieve their multi-year business goals. This role is highly cross-functional, as you will partner with Sales, Support, Sales Engineering, and Product to influence mission-critical initiatives and Samsara’s long-term roadmap. This is a remote position open to candidates residing in the US except SF Bay Metro (CA), NYC Metro (NY), and Washington DC Metro.
You should apply if:
- You want to lead high-impact, mission-critical partnerships: You are ready to manage Samsara’s largest and most complex accounts where the stakes involve global supply chains and large-scale infrastructure. You want your guidance to underpin the modern operations of the world’s most significant businesses.
- You have a talent for strategic influence: You have the diplomatic poise to guide executive stakeholders toward a proactive platform strategy. You enjoy the challenge of aligning Samsara’s long-term roadmap with the multi-year goals of Fortune 500 partners.
- You are an internal catalyst for innovation: You have the experience to advocate for mission-critical customer initiatives by influencing internal roadmaps across Product, Finance, and Legal. You are comfortable having your voice heard by senior leadership during executive business reviews.
- You are committed to building for the long term: You understand that proving value in the Enterprise Select space takes resolve and strategic foresight. You want to be a role model for our cultural principles while helping to scale a world-class team globally.
In this role, you will:
- Be on the front lines to ensure our largest customers increase the safety, efficiency, and sustainability of their operations by translating deep knowledge of the Samsara platform into strategic results across diverse industries like construction, transportation, and many more.
- Drives business transformation by leading strategic customer engagements to deeply understand current operations, proactively recommending workflow transformations and architecting joint success plans that define the metrics and timelines necessary to remove barriers and deliver business value.
- Orchestrates executive business reviews for our most complex partnerships, leading the narrative with our customer’s decision-makers to anticipate future operational risks and align multi-year business transformations with Samsara’s long-term roadmap.
- Influences internal roadmaps across Product, Finance, and Support to drive mission-critical customer initiatives.
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Minimum requirements for the role:
- 6+ years of work experience with most recent experience in a Senior Customer Success, Account Management, or strategic consulting role.
- Mastery of priority management and emotional intelligence required to lead high-stakes, Fortune 500 partnerships, with a proven ability to take strategic initiative and thrive in high-visibility, change-heavy environments.
- Track record of anticipating strategic obstacles and resolving complex challenges through a blend of foresight, deep business insight, and diplomatic poise under multifaceted pressure.
- Proven ability to build trust and communicate effectively across all levels, from executive leadership to technical teams and daily end-users, both internally and externally.
- Experience supporting Enterprise SaaS and/or Fortune 500 companies and working with technical products.
- Bachelor’s degree from a 4-year institution.
- This role requires up to 25-40% travel.
An ideal candidate also has:
- Strong bias for action, the ability to think big, with insistence on high standards.
- Ability to thrive in an unstructured, dynamic, and change-heavy environment.
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.
Annual Base Salary
$88,979.55—$134,590.91 USD
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Who We Are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
Our Enterprise Select Customer Success Managers pick up where our Services team leaves off, working with our largest and most complex customers to drive adoption and maximize the long-term value they receive from Samsara. In this role, your impact is felt across the physical operations that run our world. Your strategic guidance directly influences the safety of thousands of frontline workers and the efficiency of global supply chains. You will lead a fundamental shift in how our customers view technology, moving them from solving individual problems to positioning Samsara as the strategic platform that underpins their entire operation. By architecting joint success plans that define critical objectives and metrics, you will gameplan on new workflows to ensure our largest partners achieve their multi-year business goals. This role is highly cross-functional, as you will partner with Sales, Support, Sales Engineering, and Product to influence mission-critical initiatives and Samsara’s long-term roadmap. This is a remote position open to candidates residing in the US except SF Bay Metro (CA), NYC Metro (NY), and Washington DC Metro.
You should apply if:
- You want to lead high-impact, mission-critical partnerships: You are ready to manage Samsara’s largest and most complex accounts where the stakes involve global supply chains and large-scale infrastructure. You want your guidance to underpin the modern operations of the world’s most significant businesses.
- You have a talent for strategic influence: You have the diplomatic poise to guide executive stakeholders toward a proactive platform strategy. You enjoy the challenge of aligning Samsara’s long-term roadmap with the multi-year goals of Fortune 500 partners.
- You are an internal catalyst for innovation: You have the experience to advocate for mission-critical customer initiatives by influencing internal roadmaps across Product, Finance, and Legal. You are comfortable having your voice heard by senior leadership during executive business reviews.
- You are committed to building for the long term: You understand that proving value in the Enterprise Select space takes resolve and strategic foresight. You want to be a role model for our cultural principles while helping to scale a world-class team globally.
In this role, you will:
- Be on the front lines to ensure our largest customers increase the safety, efficiency, and sustainability of their operations by translating deep knowledge of the Samsara platform into strategic results across diverse industries like construction, transportation, and many more.
- Drives business transformation by leading strategic customer engagements to deeply understand current operations, proactively recommending workflow transformations and architecting joint success plans that define the metrics and timelines necessary to remove barriers and deliver business value.
- Orchestrates executive business reviews for our most complex partnerships, leading the narrative with our customer’s decision-makers to anticipate future operational risks and align multi-year business transformations with Samsara’s long-term roadmap.
- Influences internal roadmaps across Product, Finance, and Support to drive mission-critical customer initiatives.
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Minimum requirements for the role:
- 6+ years of work experience with most recent experience in a Senior Customer Success, Account Management, or strategic consulting role.
- Mastery of priority management and emotional intelligence required to lead high-stakes, Fortune 500 partnerships, with a proven ability to take strategic initiative and thrive in high-visibility, change-heavy environments.
- Track record of anticipating strategic obstacles and resolving complex challenges through a blend of foresight, deep business insight, and diplomatic poise under multifaceted pressure.
- Proven ability to build trust and communicate effectively across all levels, from executive leadership to technical teams and daily end-users, both internally and externally.
- Experience supporting Enterprise SaaS and/or Fortune 500 companies and working with technical products.
- Bachelor’s degree from a 4-year institution.
- This role requires up to 25-40% travel.
An ideal candidate also has:
- Strong bias for action, the ability to think big, with insistence on high standards.
- Ability to thrive in an unstructured, dynamic, and change-heavy environment.
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.
Annual Base Salary
$88,979.55—$134,590.91 USD
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
See all 60+ Customer Success Manager at Samsara jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Manager at Samsara roles.
Get Access To All JobsTips for Finding Customer Success Manager Jobs at Samsara Jobs
Frame Your Experience Around IoT Customer Outcomes
Samsara sells hardware-software solutions to fleet and field operations teams. Tailor your resume to show measurable customer retention, onboarding, or expansion results in a technical or hardware-adjacent environment, not just relationship management experience.
Target Roles Aligned With Your Authorization Window
If you're on F-1 OPT, apply to Customer Success Manager roles with at least six months before your OPT expires. Samsara's hiring cycle for this function can run eight to twelve weeks, so timing your application matters more than most candidates expect.
Clarify Sponsorship Eligibility Before Your Final Interview
Ask the recruiter directly whether the specific Customer Success Manager opening is approved for H-1B or Green Card sponsorship. Large tech companies often have role-level sponsorship policies, and confirming this before the offer stage avoids last-minute complications.
Use Migrate Mate to Find Samsara's Sponsoring Openings
Search Migrate Mate to filter Customer Success Manager roles at Samsara by visa type. This saves time identifying which postings are realistically open to sponsored candidates, rather than applying broadly and discovering limitations after the first interview.
Prepare Your Specialty Occupation Documentation Early
For H-1B petitions, USCIS requires evidence that a Customer Success Manager role meets specialty occupation standards. Gather documentation linking your degree field to the technical scope of the role, including product complexity and any customer-facing engineering requirements Samsara includes in the job description.
Understand the PERM Timeline If You're Targeting a Green Card
If Samsara offers EB-2 or EB-3 sponsorship for your role, DOL's PERM labor certification process typically takes twelve to eighteen months before an I-140 petition can be filed. Factor this into your long-term planning, especially if you're currently on a nonimmigrant status with limited runway.
Customer Success Manager at Samsara jobs are hiring across the US. Find yours.
Find Customer Success Manager at Samsara JobsFrequently Asked Questions
Does Samsara sponsor H-1B visas for Customer Success Managers?
Yes, Samsara sponsors H-1B visas for Customer Success Manager roles. The company has an active sponsorship track record for this function, though not every open posting is automatically approved for sponsorship. Confirm with the recruiter early in the process whether the specific role you're applying for is eligible, and be prepared to demonstrate that the position meets USCIS specialty occupation requirements.
How do I apply for Customer Success Manager jobs at Samsara?
Apply directly through Samsara's careers page, where Customer Success Manager roles are listed by region and team. You can also browse visa-sponsored openings specifically on Migrate Mate, which filters roles by sponsorship type so you're not applying blind. Either way, tailor your application to Samsara's connected operations platform and highlight experience working with technical products or hardware-dependent customers.
Which visa types does Samsara commonly sponsor for Customer Success Manager roles?
Samsara sponsors H-1B, F-1 OPT, F-1 CPT, TN, J-1, and employment-based Green Card pathways including EB-2 and EB-3 for qualifying Customer Success Manager positions. F-1 OPT is common for recent graduates entering the role, while H-1B and Green Card sponsorship are more typical for experienced hires. TN is an option for Canadian and Mexican nationals whose degree and role align with eligible USMCA categories.
What qualifications does Samsara expect for Customer Success Manager candidates?
Samsara typically looks for candidates with a bachelor's degree in business, engineering, or a related technical field, along with experience managing post-sale relationships for a SaaS or hardware product. Familiarity with fleet management, logistics, or industrial operations is a differentiator. For visa purposes, your degree field should have a defensible connection to the technical scope of the Customer Success Manager role you're targeting.
How do I plan my timeline if I need visa sponsorship for a Samsara Customer Success Manager role?
Samsara's hiring process for Customer Success Manager roles typically spans eight to twelve weeks. If you're pursuing H-1B sponsorship, USCIS caps and lottery timing are the binding constraint, with regular processing taking three to five months after the April lottery. If you're on OPT, start your search with enough buffer to complete the hiring process and file before your authorization expires. For Green Card sponsorship, DOL's PERM process adds a twelve to eighteen month lead time before the I-140 stage.
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