Customer Success Manager Jobs at Intuit with Visa Sponsorship
Customer Success Manager jobs at Intuit support products like TurboTax, QuickBooks, and Mailchimp across enterprise and SMB segments. The company has a well-established immigration program and actively sponsors work visas for this function, making it a realistic target for international candidates.
Find Customer Success Manager Jobs at IntuitOverview
Showing 3 of 11+ Customer Success Manager Jobs at Intuit
See all Customer Success Manager Jobs at Intuit
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Manager Jobs at Intuit.
Get Access To All JobsOverview
The QuickBooks Money Customer Success team partners with our highest-value Mid-Market customers throughout their client journey. We take a consultative approach — guiding customers through early adoption, driving engagement, and connecting them to the innovations and features that move their business forward.
As the first Senior Manager for the Money CS team, you are at the helm of shaping the future of customer success. You’ll guide CSMs who are responsible for building deep customer relationships and ensuring long-term success. As a visionary leader, you’ll design and execute strategic initiatives, scale operations efficiently, and foster a culture of excellence, collaboration, and innovation. You’ll work across functions, influence key decision-makers, and drive game-changing customer engagement strategies.
If you thrive in fast-moving, high-growth environments, and you’re ready to elevate a world-class team, this is your opportunity.
Responsibilities
- Lead, mentor, and develop a team of Customer Success Managers, ensuring alignment with company goals and customer success best practices.
- Drive customer adoption, retention and expansion by developing scalable engagement strategies, optimizing onboarding, and improving customer health scores for mid-market businesses with complex operations.
- Implement operational frameworks and performance metrics to enhance the efficiency and effectiveness of CSM teams.
- Act as a strategic partner between Customer Success, Sales, Product, and Support teams to ensure a seamless customer journey.
- Advocate for customer needs, providing insights to product teams to influence future operational enhancements, particularly in automation, forecasting, and compliance reporting.
- Oversee high-priority customer escalations, ensuring quick resolution and long-term customer satisfaction.
- Foster a culture of innovation, collaboration, and continuous improvement, driving engagement and professional growth within the CSM organization.
- Utilize data-driven insights to refine processes, measure impact, and optimize customer success strategies.
Qualifications
- 7+ years of experience leading a client success team, with a strong focus on mid-market B2B clients.
- 5+ years experience managing clients with one or more of the following service offerings: Payments, Bill Pay, Lending, Payroll/Workforce Management.
- Proven ability to build, lead and scale high-performing teams in a high growth environment.
- Experience in strategic planning, process optimization, and change management.
- Exceptional communication and stakeholder management skills, with the ability to drive cross-functional collaboration.
- Ability to leverage analytics and performance metrics to make data-driven decisions.
- A passion for customer success, innovation, and building long-lasting client relationships in the mid-market space.
- Strong knowledge of Intuit’s financial products a plus.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
- Mountain View, CA $172,000 - $233,000
- New York $160,000 - $217,000
- San Diego, CA $143,500 - $194,000
Overview
The QuickBooks Money Customer Success team partners with our highest-value Mid-Market customers throughout their client journey. We take a consultative approach — guiding customers through early adoption, driving engagement, and connecting them to the innovations and features that move their business forward.
As the first Senior Manager for the Money CS team, you are at the helm of shaping the future of customer success. You’ll guide CSMs who are responsible for building deep customer relationships and ensuring long-term success. As a visionary leader, you’ll design and execute strategic initiatives, scale operations efficiently, and foster a culture of excellence, collaboration, and innovation. You’ll work across functions, influence key decision-makers, and drive game-changing customer engagement strategies.
If you thrive in fast-moving, high-growth environments, and you’re ready to elevate a world-class team, this is your opportunity.
Responsibilities
- Lead, mentor, and develop a team of Customer Success Managers, ensuring alignment with company goals and customer success best practices.
- Drive customer adoption, retention and expansion by developing scalable engagement strategies, optimizing onboarding, and improving customer health scores for mid-market businesses with complex operations.
- Implement operational frameworks and performance metrics to enhance the efficiency and effectiveness of CSM teams.
- Act as a strategic partner between Customer Success, Sales, Product, and Support teams to ensure a seamless customer journey.
- Advocate for customer needs, providing insights to product teams to influence future operational enhancements, particularly in automation, forecasting, and compliance reporting.
- Oversee high-priority customer escalations, ensuring quick resolution and long-term customer satisfaction.
- Foster a culture of innovation, collaboration, and continuous improvement, driving engagement and professional growth within the CSM organization.
- Utilize data-driven insights to refine processes, measure impact, and optimize customer success strategies.
Qualifications
- 7+ years of experience leading a client success team, with a strong focus on mid-market B2B clients.
- 5+ years experience managing clients with one or more of the following service offerings: Payments, Bill Pay, Lending, Payroll/Workforce Management.
- Proven ability to build, lead and scale high-performing teams in a high growth environment.
- Experience in strategic planning, process optimization, and change management.
- Exceptional communication and stakeholder management skills, with the ability to drive cross-functional collaboration.
- Ability to leverage analytics and performance metrics to make data-driven decisions.
- A passion for customer success, innovation, and building long-lasting client relationships in the mid-market space.
- Strong knowledge of Intuit’s financial products a plus.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
- Mountain View, CA $172,000 - $233,000
- New York $160,000 - $217,000
- San Diego, CA $143,500 - $194,000
See all Customer Success Manager Jobs at Intuit
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Manager Jobs at Intuit.
Get Access To All JobsTips for Finding Customer Success Manager Jobs at Intuit
Frame your CS experience around Intuit's product lines
Intuit recruits Customer Success Managers who can speak to specific product ecosystems. Tailor your resume to show experience supporting SaaS platforms, ideally in accounting, payroll, or small business software, rather than listing generic relationship management skills.
Clarify your visa category before applying
Intuit sponsors multiple visa types for this role. Know whether you need H-1B cap lottery timing, E-3 consular processing, or OPT STEM extension eligibility before your first recruiter call. Arriving prepared avoids delays once an offer is on the table.
Target roles aligned with Intuit's enterprise segment
Enterprise-facing Customer Success Manager roles at Intuit carry stronger specialty occupation arguments for H-1B purposes, since they typically require a degree in business, information systems, or a related field rather than a generalist background.
Time your application around H-1B cap filing windows
If you need a cap-subject H-1B, USCIS opens registrations in March for an October 1 start. Intuit must submit your registration before that window closes, so securing an offer by January or February gives HR enough runway to act.
Use Migrate Mate to filter open Customer Success Manager roles at Intuit by visa type
Not every open position at Intuit is posted with sponsorship details visible. Migrate Mate filters active listings by the visa categories Intuit sponsors, so you can focus your applications on roles that are genuinely open to international candidates.
Ask recruiting about LCA prevailing wage before negotiating
Intuit must file a Labor Condition Application with the DOL before your H-1B or E-3 petition is submitted. The LCA locks in your wage at or above the prevailing rate for your location, so understanding that floor early prevents surprises during offer negotiation.
Frequently Asked Questions
Does Intuit sponsor H-1B visas for Customer Success Managers?
Yes, Intuit sponsors H-1B visas for Customer Success Manager roles. Because this position typically requires a bachelor's degree in business, information systems, or a related field, it generally qualifies as a specialty occupation under USCIS criteria. Cap-subject candidates should plan for the March registration window and an October 1 start date, while cap-exempt candidates may be able to start sooner through an amended petition.
Which visa types does Intuit commonly sponsor for Customer Success Manager roles?
Intuit sponsors a broad range of visa categories for this function, including H-1B, E-3 visa (for Australian citizens), TN visa (for Canadian and Mexican nationals), F-1 OPT and CPT, J-1 visa, and Green Card pathways including EB-2 and EB-3. The right category depends on your nationality, current status, and timeline. Australian applicants in particular often find the E-3 visa path more predictable than H-1B, since it has no lottery.
How do I apply for Customer Success Manager jobs at Intuit?
Start by identifying open Customer Success Manager roles that explicitly support visa sponsorship. Intuit posts positions across multiple segments, including QuickBooks, TurboTax, and Mailchimp. Migrate Mate surfaces Intuit listings filtered by the visa types the company sponsors, which saves time compared to manually reviewing each job description. Once you identify a match, apply through Intuit's careers portal and flag your visa needs early in the recruiter screening call.
What qualifications does Intuit expect for Customer Success Manager candidates?
Intuit typically looks for a bachelor's degree in business, marketing, information systems, or a related field, combined with hands-on experience in SaaS customer success, account management, or implementation. Familiarity with CRM platforms and experience supporting SMB or enterprise clients is a strong differentiator. For H-1B purposes, the degree requirement matters because it anchors the specialty occupation classification that USCIS reviews.
How do I think about timing if I need visa sponsorship for a role at Intuit?
Timeline depends on your visa category. E-3 and TN holders can often start within weeks of an offer if consular processing goes smoothly. F-1 OPT candidates can begin on their existing work authorization while Intuit files an H-1B petition. Cap-subject H-1B applicants face the longest lead time, needing an offer confirmed by late January or early February so Intuit can submit a USCIS registration before the March lottery window closes.