Customer Success Manager Jobs at Intuit with Visa Sponsorship
Intuit hires Customer Success Managers to support products like TurboTax, QuickBooks, and Mailchimp across enterprise and SMB segments. The company has a well-established immigration program and actively sponsors work visas for this function, making it a realistic target for international candidates.
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Get Access To All JobsCategory Program Management & Business Operations
Location San Diego, California; Mountain View, California
Job ID 19592
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
As a Manager of Customer Success Program Management, you will lead a team of Program Managers while owning and driving a portfolio of high-priority programs across Customer Success. You will connect strategy to execution by establishing clarity on outcomes, building durable delivery plans, and ensuring predictable, high-quality execution. As a player-coach, you will both lead through others and directly manage a complex portfolio programs, while scaling strong program management practices across the organization.
This role is accountable for creating confidence in delivery—reducing firefighting, increasing transparency, and enabling leaders to focus on strategy and customers.
Responsibilities
Portfolio & Program Delivery:
- Own predictable delivery of a portfolio of cross-functional programs from initiation through completion.
- Translate Customer Success strategy and priorities into clear program outcomes, roadmaps, and success measures.
- Proactively manage dependencies, risks, and trade-offs; drive data-informed decisions to keep programs on track.
Operating Rhythm & Execution Rigor:
- Establish and drive operating rhythms for your portfolio, including planning, execution reviews, and progress reporting.
- Ensure clarity on accountability, milestones, and outcomes across all programs.
- Surface insights and trends to senior leaders, recommending course corrections where needed.
People Leadership:
- Lead and develop a team of 4–6 Program Managers, providing coaching, feedback, and growth opportunities.
- Act as a hands-on program leader for complex or high-impact initiatives.
- Build strong bench strength by scaling best practices, frameworks, and delivery discipline.
Enable Scale & Continuous Improvement:
- Define and standardize program management frameworks, tools, and templates that scale across Customer Success.
- Drive continuous improvement in how programs are planned, executed, and governed.
- Actively contribute to the evolution of the Program Management & Business Operations craft.
Change Leadership & Influence:
- Lead change with credibility and velocity by building trust-based relationships across Product, Sales, Support, and Operations.
- Develop and execute change strategies that ensure adoption and sustained outcomes.
- Exhibit extreme ownership and align stakeholders toward shared goals.
Qualifications
- 10+ years of experience in program management, business operations, or related roles, with significant experience leading complex, cross-functional programs.
- 5+ years of people management experience, including managing senior individual contributors.
- Demonstrated success delivering portfolios of programs with predictability and rigor.
- Strong ability to connect strategy to execution and influence senior stakeholders.
- Proven player-coach mindset with experience scaling teams, practices, and operating rhythms.
- Experience operating in dynamic, matrixed environments.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Category Program Management & Business Operations
Location San Diego, California; Mountain View, California
Job ID 19592
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
As a Manager of Customer Success Program Management, you will lead a team of Program Managers while owning and driving a portfolio of high-priority programs across Customer Success. You will connect strategy to execution by establishing clarity on outcomes, building durable delivery plans, and ensuring predictable, high-quality execution. As a player-coach, you will both lead through others and directly manage a complex portfolio programs, while scaling strong program management practices across the organization.
This role is accountable for creating confidence in delivery—reducing firefighting, increasing transparency, and enabling leaders to focus on strategy and customers.
Responsibilities
Portfolio & Program Delivery:
- Own predictable delivery of a portfolio of cross-functional programs from initiation through completion.
- Translate Customer Success strategy and priorities into clear program outcomes, roadmaps, and success measures.
- Proactively manage dependencies, risks, and trade-offs; drive data-informed decisions to keep programs on track.
Operating Rhythm & Execution Rigor:
- Establish and drive operating rhythms for your portfolio, including planning, execution reviews, and progress reporting.
- Ensure clarity on accountability, milestones, and outcomes across all programs.
- Surface insights and trends to senior leaders, recommending course corrections where needed.
People Leadership:
- Lead and develop a team of 4–6 Program Managers, providing coaching, feedback, and growth opportunities.
- Act as a hands-on program leader for complex or high-impact initiatives.
- Build strong bench strength by scaling best practices, frameworks, and delivery discipline.
Enable Scale & Continuous Improvement:
- Define and standardize program management frameworks, tools, and templates that scale across Customer Success.
- Drive continuous improvement in how programs are planned, executed, and governed.
- Actively contribute to the evolution of the Program Management & Business Operations craft.
Change Leadership & Influence:
- Lead change with credibility and velocity by building trust-based relationships across Product, Sales, Support, and Operations.
- Develop and execute change strategies that ensure adoption and sustained outcomes.
- Exhibit extreme ownership and align stakeholders toward shared goals.
Qualifications
- 10+ years of experience in program management, business operations, or related roles, with significant experience leading complex, cross-functional programs.
- 5+ years of people management experience, including managing senior individual contributors.
- Demonstrated success delivering portfolios of programs with predictability and rigor.
- Strong ability to connect strategy to execution and influence senior stakeholders.
- Proven player-coach mindset with experience scaling teams, practices, and operating rhythms.
- Experience operating in dynamic, matrixed environments.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
See all 64+ Customer Success Manager at Intuit jobs
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Get Access To All JobsTips for Finding Customer Success Manager Jobs at Intuit Jobs
Frame your CS experience around Intuit's product lines
Intuit recruits Customer Success Managers who can speak to specific product ecosystems. Tailor your resume to show experience supporting SaaS platforms, ideally in accounting, payroll, or small business software, rather than listing generic relationship management skills.
Target roles aligned with Intuit's enterprise segment
Enterprise-facing Customer Success Manager roles at Intuit carry stronger specialty occupation arguments for H-1B purposes, since they typically require a degree in business, information systems, or a related field rather than a generalist background.
Time your application around H-1B cap filing windows
If you need a cap-subject H-1B, USCIS opens registrations in March for an October 1 start. Intuit must submit your registration before that window closes, so securing an offer by January or February gives HR enough runway to act.
Use Migrate Mate to filter open Customer Success Manager roles at Intuit by visa type
Not every open position at Intuit is posted with sponsorship details visible. Migrate Mate filters active listings by the visa categories Intuit sponsors, so you can focus your applications on roles that are genuinely open to international candidates.
Ask recruiting about LCA prevailing wage before negotiating
Intuit must file a Labor Condition Application with the DOL before your H-1B or E-3 petition is submitted. The LCA locks in your wage at or above the prevailing rate for your location, so understanding that floor early prevents surprises during offer negotiation.
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Find Customer Success Manager at Intuit JobsFrequently Asked Questions
Does Intuit sponsor H-1B visas for Customer Success Managers?
Yes, Intuit sponsors H-1B visas for Customer Success Manager roles. Because this position typically requires a bachelor's degree in business, information systems, or a related field, it generally qualifies as a specialty occupation under USCIS criteria. Cap-subject candidates should plan for the March registration window and an October 1 start date, while cap-exempt candidates may be able to start sooner through an amended petition.
Which visa types does Intuit commonly sponsor for Customer Success Manager roles?
Intuit sponsors a broad range of visa categories for this function, including H-1B, E-3 (for Australian citizens), TN (for Canadian and Mexican nationals), F-1 OPT and CPT, J-1, and Green Card pathways including EB-2 and EB-3. The right category depends on your nationality, current status, and timeline. Australian applicants in particular often find the E-3 path more predictable than H-1B, since it has no lottery.
How do I apply for Customer Success Manager jobs at Intuit?
Start by identifying open Customer Success Manager roles that explicitly support visa sponsorship. Intuit posts positions across multiple segments, including QuickBooks, TurboTax, and Mailchimp. Migrate Mate surfaces Intuit listings filtered by the visa types the company sponsors, which saves time compared to manually reviewing each job description. Once you identify a match, apply through Intuit's careers portal and flag your visa needs early in the recruiter screening call.
What qualifications does Intuit expect for Customer Success Manager candidates?
Intuit typically looks for a bachelor's degree in business, marketing, information systems, or a related field, combined with hands-on experience in SaaS customer success, account management, or implementation. Familiarity with CRM platforms and experience supporting SMB or enterprise clients is a strong differentiator. For H-1B purposes, the degree requirement matters because it anchors the specialty occupation classification that USCIS reviews.
How do I think about timing if I need visa sponsorship for a role at Intuit?
Timeline depends on your visa category. E-3 and TN holders can often start within weeks of an offer if consular processing goes smoothly. F-1 OPT candidates can begin on their existing work authorization while Intuit files an H-1B petition. Cap-subject H-1B applicants face the longest lead time, needing an offer confirmed by late January or early February so Intuit can submit a USCIS registration before the March lottery window closes.
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