Customer Success Professional Jobs at Veeva Systems with Visa Sponsorship
Veeva Systems hires Customer Success Professionals to guide life sciences clients through its cloud platform, and the company has a consistent record of sponsoring work visas for this function. If you're on OPT, an H-1B, or exploring TN eligibility, Veeva is an active sponsoring employer worth targeting.
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Get Access To All JobsINTRODUCTION
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
THE ROLE
Veeva Systems, the leader in the Industry Cloud for Life Sciences, is seeking to hire a Consultant/Senior Consultant for our Site Solutions Professional Services team. In this role, you’ll help implement SiteVault, a solution focused on clinical research sites, and play a key part in ensuring customers' long-term success. You will act as the main point of contact between Veeva and key customer stakeholders, driving collaboration, managing escalations, and demonstrating value through proactive engagement.
As a Consultant/Senior Consultant, you'll be responsible for implementing site-focused applications and managing long-term customer relationships. Ideal candidates will have consulting experience or customer success experience leading the design and deployment of innovative software solutions within the Life Sciences or Healthcare sectors.
Opportunities are available within the United States for this role, which is a remote position with a strong preference for Eastern or Central Time Zone. If a candidate is near an airport and able to meet travel requirements, there is no work location requirement. Qualified U.S.-based candidates are encouraged to apply.
What You’ll Do
- Lead the charge in implementing SiteVault eISF and CTMS, ensuring alignment with customer goals and sales expectations
- Understand customer goals and build strong relationships by regularly engaging with customer decision-makers
- Help support renewal efforts, engage with potential renewals, and guide them through the process
- Help create and maintain an automated onboarding experience for our customers using the free version of SiteVault, and provide light-touch support through HubSpot
- Lead year-end reviews to discuss progress, gather insights, and kickstart renewal conversations
- Provide valuable feedback to the product team, informing them of customer needs and industry trends
Requirements
- 3+ years of experience in enterprise software implementation in the life sciences, healthcare, or relevant fields
- Based in North America
- Customer-facing consulting experience delivering workshop material, developing meaningful customer relationships, and gathering requirements with business and system stakeholders
- Ability to act with speed to understand requirements, create corresponding solutions, and willingness to roll up your sleeves
- Typical travel is 10%, but can be up to 20%
Nice to Have
- SaaS/cloud experience in the management of site CTMS or eISF systems
- Clinical research experience at a site
- Experience using HubSpot
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $70,000 - $140,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
LI-Remote
LI-Associate
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
INTRODUCTION
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
THE ROLE
Veeva Systems, the leader in the Industry Cloud for Life Sciences, is seeking to hire a Consultant/Senior Consultant for our Site Solutions Professional Services team. In this role, you’ll help implement SiteVault, a solution focused on clinical research sites, and play a key part in ensuring customers' long-term success. You will act as the main point of contact between Veeva and key customer stakeholders, driving collaboration, managing escalations, and demonstrating value through proactive engagement.
As a Consultant/Senior Consultant, you'll be responsible for implementing site-focused applications and managing long-term customer relationships. Ideal candidates will have consulting experience or customer success experience leading the design and deployment of innovative software solutions within the Life Sciences or Healthcare sectors.
Opportunities are available within the United States for this role, which is a remote position with a strong preference for Eastern or Central Time Zone. If a candidate is near an airport and able to meet travel requirements, there is no work location requirement. Qualified U.S.-based candidates are encouraged to apply.
What You’ll Do
- Lead the charge in implementing SiteVault eISF and CTMS, ensuring alignment with customer goals and sales expectations
- Understand customer goals and build strong relationships by regularly engaging with customer decision-makers
- Help support renewal efforts, engage with potential renewals, and guide them through the process
- Help create and maintain an automated onboarding experience for our customers using the free version of SiteVault, and provide light-touch support through HubSpot
- Lead year-end reviews to discuss progress, gather insights, and kickstart renewal conversations
- Provide valuable feedback to the product team, informing them of customer needs and industry trends
Requirements
- 3+ years of experience in enterprise software implementation in the life sciences, healthcare, or relevant fields
- Based in North America
- Customer-facing consulting experience delivering workshop material, developing meaningful customer relationships, and gathering requirements with business and system stakeholders
- Ability to act with speed to understand requirements, create corresponding solutions, and willingness to roll up your sleeves
- Typical travel is 10%, but can be up to 20%
Nice to Have
- SaaS/cloud experience in the management of site CTMS or eISF systems
- Clinical research experience at a site
- Experience using HubSpot
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $70,000 - $140,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
LI-Remote
LI-Associate
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
See all 51+ Customer Success Professional at Veeva Systems jobs
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Get Access To All JobsTips for Finding Customer Success Professional Jobs at Veeva Systems Jobs
Frame your degree around specialty occupation criteria
Customer Success roles can attract USCIS scrutiny if the job description is too broad. Before applying, confirm your degree field directly maps to Veeva's platform consulting or implementation work, not just general business or communications.
Target Veeva's vertical-specific CS openings first
Veeva organizes Customer Success by life sciences segment, including commercial, clinical, and regulatory. Roles tied to a specific Vault product line tend to have clearer specialty occupation arguments, which matters when your employer files the H-1B petition.
Secure your LCA before your start date window closes
Your employer must file a certified Labor Condition Application with DOL before submitting your H-1B petition to USCIS. At a company like Veeva with distributed remote teams, confirm which state's prevailing wage the LCA will reflect, as it affects both your offer and timeline.
Use OPT strategically to prove value before H-1B cap season
If you're on F-1 OPT, starting at Veeva before the March H-1B registration window lets you build a performance record. A strong internal track record gives your manager concrete evidence to support the sponsorship case when HR evaluates whether to file.
Browse sponsored Customer Success roles on Migrate Mate
Filter by visa type to find Veeva Customer Success openings confirmed to sponsor H-1B or OPT candidates. Migrate Mate surfaces roles by sponsorship history, so you're not guessing which postings will actually move forward with an immigration filing.
Confirm sponsorship scope during the offer negotiation stage
Ask HR explicitly whether sponsorship covers H-1B cap filing, premium processing, and eventual Green Card support through EB-2 or EB-3 PERM. Veeva sponsors across multiple pathways, but the scope of what's covered varies and is worth confirming in writing before you sign.
Customer Success Professional at Veeva Systems jobs are hiring across the US. Find yours.
Find Customer Success Professional at Veeva Systems JobsFrequently Asked Questions
Does Veeva Systems sponsor H-1B visas for Customer Success Professionals?
Yes, Veeva Systems sponsors H-1B visas for Customer Success Professionals. The company has a consistent track record of filing H-1B petitions for this function, particularly for roles tied to specific Vault product lines where the specialty occupation argument is well-supported. If you're approaching cap season on OPT, it's worth confirming with the recruiter that your specific role is included in the sponsorship program.
Which visa types does Veeva Systems commonly use for Customer Success Professional roles?
Veeva sponsors H-1B and H-1B1 visas for Customer Success Professionals, along with F-1 OPT and CPT for candidates still in their program. TN visas are available for Canadian and Mexican nationals in qualifying roles. For longer-term pathways, Veeva has supported EB-2 and EB-3 Green Card sponsorship through the PERM labor certification process for employees in this function.
How do I apply for Customer Success Professional jobs at Veeva Systems?
You can find open Customer Success Professional positions on Veeva's careers site, filtered by function or product line. Migrate Mate also lists Veeva's sponsored roles with visa type filters, so you can confirm sponsorship eligibility before applying. Tailor your application to the specific Vault product area, whether commercial, clinical, or regulatory, since Veeva's CS teams are structured around those verticals.
What qualifications does Veeva Systems look for in Customer Success Professional candidates?
Veeva typically looks for a bachelor's degree in a field relevant to life sciences, information systems, or business technology, along with experience in SaaS implementation, client onboarding, or enterprise software support. Familiarity with regulated industries, particularly pharmaceutical or biotech workflows, strengthens your profile significantly. For H-1B purposes, your degree should map clearly to the technical or consulting nature of the role.
How do I plan my timeline if I need visa sponsorship to join Veeva?
If you're on F-1 OPT, your 12-month clock starts at graduation, with a possible 24-month STEM extension if your degree qualifies. H-1B registration opens in March each year, with an October 1 start date if selected. Starting at Veeva during OPT and getting registered in the March lottery gives you the clearest path. Premium processing through USCIS can reduce petition adjudication to around 15 business days if timing is tight.
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